Funky Pigeon Reviews 

330,418
TrustScore 4 out of 5

4.0

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Review summary

Created with AI, based on recent reviews

Considering 15,640 reviews, reviewers had a great experience with this company. Customers are really happy with the high quality of products, including cards with clear photos and excellent print. People find the website easy to use for creating personalized items, appreciating the effortless ordering process and wide selection available for various occasions. Many consumers praise the personalization features, making purchases special and convenient. However, some people mentioned issues with delivery, such as delays or cards arriving too early without control over the arrival date. A few other people also felt the website could be challenging, encountering difficulties personalizing items, editing text, or navigating the ordering process, sometimes losing their work. Additionally, a minority were dissatisfied with the quality of certain products like flowers, describing them as damaged or wilted upon arrival.

What people talk about most

Product

Reviewers highlight positive aspects of product, particularly praising the good quality, design, and ease of... See more

Delivery service

People report ambiguous experiences with delivery service, with many praising fast and prompt delivery, often... See more

User experience

Consumers generally express satisfaction with the user experience, finding the website easy to use for... See more

Order

Customers consistently note ambiguous experiences with order, with some expressing satisfaction and... See more

Website

Clients share ambiguous opinions on website usability, with many reviewers finding the website easy to use... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Able to view my personal card from front to back. Extra envelope so you can give the card to the person. Delivery is excellent now ordered two photo cards at different times and they have turned up on... See more

Company replied

Rated 5 out of 5 stars

Excellent service every time. Fast delivery. Cards are always of high quality and any photos you have put on your cards are always very clear. Excellent service and I would highly recommend to an... See more

Company replied

Rated 5 out of 5 stars

Easy to use site; great choice; speedy delivery (I chose tracked 1-2 days) ordered a personalised card around 7am and it was delivered the next afternoon! Thanks FP brilliant! 🤩 have used numerous ti... See more

Company replied

Rated 5 out of 5 stars

Sorted out an incorrect address for me, which was my own fault tbh. All I would say is that I think Funky Pigeon should allow a small window after ordering so the customer can rectify the problem them... See more

Company replied



Company details

  1. Gift Shop

Written by the company

Personalised cards & gifts for birthday, anniversary, wedding, mothers day, fathers day, valentines day & all occasions. Next day delivery available

Next day delivery available

Next day delivery for cards and majority of gifts

Next day guaranteed options for working days and Saturdays. First Class Royal Mail delivery also available with 93% of orders received next day Free next day delivery 7 days a week for our Flower bouquets

Contact info

4.0

Great

TrustScore 4 out of 5

330K reviews

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Asks customers to review

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4.0

All reviews

(330,418)

15,452 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great service if you have left sending a card at the last minute

Helped me out as I had forgotten a birthday, got what I wanted straight away ,

22 July 2026
Funky Pigeon logo

Reply from Funky Pigeon

Hi Jackie,

Thank you for your review! We're so pleased we could help when you needed a birthday card at the last minute. It's great to hear that you found exactly what you wanted straight away and that the service made things a little easier for you. We appreciate your support and hope to help you with many more special occasions in the future! 😊

Thanks, Taya

Rated 5 out of 5 stars

Excellent quality cards and very speedy…

Excellent quality cards and very speedy delivery

20 July 2026
Funky Pigeon logo

Reply from Funky Pigeon

Thank you for your wonderful feedback! We're delighted to hear that you were pleased with the quality of the cards and our speedy delivery service.

Robyn

Rated 4 out of 5 stars

Birthday

Ordered for my Sisters Birthday and am very happy

22 July 2026
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Reply from Funky Pigeon

Hi Nicole,

Thank you for your review! We're delighted to hear that you ordered with us for your sister's birthday and that you were very happy with your experience. We hope the card helped make her day extra special. Thank you for choosing us, and we look forward to helping you celebrate many more special occasions in the future! 😊

Thanks, Taya

Rated 2 out of 5 stars

Was a nightmare order unfortunately

Was a nightmare order unfortunately. I finalised the card and couldn't go further than the screen offering addition of gift card. Tried three times but unfortunately the card I had designed was not anywhere to find! Fourth time lucky managed to get through all the stages. Put my credit card number and got three refusals. Eventually I found I had had an order confirmation paid by Pay pal card but I had used a Mastercard credit card. I did query this and three e-mails later they said they would refer and get back to me to confirm payment method. Not heard anything to date. I will check my two credit cards I used and check payment only went out once!

21 July 2026
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Reply from Funky Pigeon

Hi Rosalyn,

Thank you for taking the time to leave such detailed feedback. We're very sorry to hear that your ordering experience was so frustrating.


It sounds like you encountered several issues throughout the process, from difficulties progressing past the gift card page and locating your saved card design, to confusion around the payment method used and the subsequent communication regarding your query. We completely understand how concerning this must be, particularly when you're unsure whether payment may have been taken more than once.


We appreciate you bringing these issues to our attention. The experience you've described is not the standard we aim to provide, and your comments regarding the checkout journey, card retrieval, and payment confirmation process will be shared with the relevant teams for review.


We're also sorry to hear that you haven't yet received a follow-up regarding your payment query. If you're still awaiting a response, please reply to the most recent correspondence from our customer service team so they can investigate this further for you.

Thanks, Taya

Rated 5 out of 5 stars
Funky Pigeon logo

Reply from Funky Pigeon

Hi Rads,

Thank you for your review! We're delighted to hear that you found a good variety of card designs to choose from. We work hard to offer a wide selection for all occasions, so it's great to know you found something that suited your needs. We appreciate your support and hope to help you find the perfect card again soon! 😊

Thanks, Taya

Rated 5 out of 5 stars

Sorted out an incorrect address for me

Sorted out an incorrect address for me, which was my own fault tbh. All I would say is that I think Funky Pigeon should allow a small window after ordering so the customer can rectify the problem themselves.

22 July 2026
Funky Pigeon logo

Reply from Funky Pigeon

Hi Robert,

Thank you for your review. We're glad we were able to help resolve the address issue for you, and we really appreciate your understanding. Thank you also for your suggestion about allowing a short grace period after ordering for customers to make amendments themselves. Feedback like this is invaluable, and we'll be sure to pass it on to the relevant team for consideration. We hope to be able to help you again soon! 😊

Thanks, Taya

Rated 4 out of 5 stars

Found it easy to find cats but a little…

Found it easy to find cats but a little harder to put the personal details on the card

22 July 2026
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Reply from Funky Pigeon

Hi Mrs Weedon,

Thank you for your feedback. We're pleased to hear that you found it easy to find the cats you were looking for. We appreciate your comments about adding personal details to the card and will take this on board as we continue to improve the experience. Thank you for helping us make our service better.

Thanks, Taya

Rated 5 out of 5 stars

Fast delivery great prices

Fast delivery great prices

20 July 2026
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Reply from Funky Pigeon

Hi,

Thank you for your feedback! We're delighted to hear that you were pleased with our fast delivery and great prices. Providing excellent value and a reliable service is very important to us, so it's wonderful to know we met your expectations.


We really appreciate your support and look forward to helping you again soon!

Thanks, Taya

Rated 5 out of 5 stars

Excellent service and beautiful cards

Excellent service and beautiful cards. Thank you.

20 July 2026
Funky Pigeon logo

Reply from Funky Pigeon

Hi Rose,

Thank you for your wonderful feedback! We're delighted to hear that you were pleased with both the service and the quality of your cards. Knowing that you found them beautiful means a lot to us.


We really appreciate you taking the time to share your experience, and we look forward to helping you create more special moments in the future.

Thanks, Taya

Rated 5 out of 5 stars

Nice clear instructions

Nice clear instructions

21 July 2026
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Reply from Funky Pigeon

Hi Susan,

Thank you for your feedback! We're delighted to hear that you found the instructions nice and clear. We work hard to make our products and services as easy to use as possible, so it's great to know this helped make your experience a positive one.


We appreciate you taking the time to share your thoughts and hope to help you again soon! 😊

Thanks, Taya

Rated 5 out of 5 stars

I can put what I want on any card with a fast delivery. …

I can put what I want on any card of my choice and emailing the card to the person you want the card to gi to and the delivery is fast.

21 July 2026
Funky Pigeon logo

Reply from Funky Pigeon

Hi Mr R. Carrigan,

Thank you for your fantastic feedback! We're so pleased to hear that you enjoy being able to personalise any card with your own message and photos, making each card unique and special. It's also great to know that our email card option is convenient for sending greetings directly to your recipient, and that you've been happy with our fast delivery service.


We really appreciate your support and look forward to helping you create more memorable cards in the future! 😊

Thanks, Taya

Rated 5 out of 5 stars

Personalised Photo cards

Able to view my personal card from front to back. Extra envelope so you can give the card to the person. Delivery is excellent now ordered two photo cards at different times and they have turned up on time and the cards themselves are excellent

21 May 2026
Funky Pigeon logo

Reply from Funky Pigeon

Hi Serena,

Thank you for your wonderful feedback! We're delighted to hear how pleased you are with our personalised photo cards.


It's great to know that being able to preview your card from front to back was helpful, and that the extra envelope made it easy to hand-deliver your card if needed. We're also thrilled that both of your orders arrived on time and that you've been impressed with the quality of the finished cards.


We really appreciate you taking the time to share your experience and look forward to helping you create more special cards in the future! 😊

Thanks, Taya

Rated 1 out of 5 stars

Very expensive

22 July 2026
Funky Pigeon logo

Reply from Funky Pigeon

Hi Julieann,

Thank you for your feedback. We're sorry to hear that you felt our products were expensive. We always strive to offer high-quality products and services that provide good value for money, but we appreciate that everyone's budget and expectations are different.


Your comments are valuable to us, and we'll take them on board as we continue to review our pricing and offerings. Thank you for taking the time to share your experience.

Thanks, Taya

Rated 1 out of 5 stars
Funky Pigeon logo

Reply from Funky Pigeon

We're sincerely sorry to hear that you did not receive your order. We completely understand how disappointing and frustrating this must be, and we apologise for the inconvenience caused. We are looking into this now for you.

Robyn

Rated 5 out of 5 stars

So easy to use

22 July 2026
Funky Pigeon logo

Reply from Funky Pigeon

Hi Lynne,

Thank you for your feedback! We're so pleased to hear that you found our service easy to use. Making the process simple and hassle-free for our customers is always our goal. We appreciate your support and look forward to helping you again in the future! 😊

Thanks, Taya

Rated 4 out of 5 stars

Easy to use app and very prompt…

Easy to use app and very prompt communication.

22 July 2026
Funky Pigeon logo

Reply from Funky Pigeon

Hi Kelvyn,

Thank you for your lovely feedback! We're delighted to hear that you found the app easy to use and that our communication was prompt throughout. We really appreciate your support and look forward to helping you again in the future.

Thanks, Taya

Rated 5 out of 5 stars

Quick

Quick, easy to use website

22 July 2026
Funky Pigeon logo

Reply from Funky Pigeon

Hi Nihal,

Thank you for your feedback! We're glad you found our website quick and easy to use. We aim to make the process as simple and convenient as possible for our customers. We appreciate your support and look forward to assisting you again in the future!

Thanks, Taya

Rated 5 out of 5 stars

Great service will definitely be using…

Great service will definitely be using them again

30 May 2026
Funky Pigeon logo

Reply from Funky Pigeon

Hi Pauline,

Thank you for your kind feedback! We're delighted to hear that you were happy with the service. We really appreciate your support and look forward to helping you again in the future. Thanks for choosing us!

Thanks, Taya

Rated 5 out of 5 stars

So easy to do ,followed the steps

So easy to do ,followed the steps , great

21 July 2026
Funky Pigeon logo

Reply from Funky Pigeon

Hi Carpenter,

Thank you for your lovely review! 😊 We're so pleased to hear that you found the process easy and straightforward to follow. Making it simple for our customers is really important to us, so it's great to know you had a positive experience. Thanks again for your support, and we hope to see you again soon!

Thanks, Taya

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