Funky Pigeon Reviews 

330,473
TrustScore 4 out of 5

4.0

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Considering 15,640 reviews, reviewers had a great experience with this company. Customers are really happy with the high quality of products, including cards with clear photos and excellent print. People find the website easy to use for creating personalized items, appreciating the effortless ordering process and wide selection available for various occasions. Many consumers praise the personalization features, making purchases special and convenient. However, some people mentioned issues with delivery, such as delays or cards arriving too early without control over the arrival date. A few other people also felt the website could be challenging, encountering difficulties personalizing items, editing text, or navigating the ordering process, sometimes losing their work. Additionally, a minority were dissatisfied with the quality of certain products like flowers, describing them as damaged or wilted upon arrival.

What people talk about most

Product

Reviewers highlight positive aspects of product, particularly praising the good quality, design, and ease of... See more

Delivery service

People report ambiguous experiences with delivery service, with many praising fast and prompt delivery, often... See more

User experience

Consumers generally express satisfaction with the user experience, finding the website easy to use for... See more

Order

Customers consistently note ambiguous experiences with order, with some expressing satisfaction and... See more

Website

Clients share ambiguous opinions on website usability, with many reviewers finding the website easy to use... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Able to view my personal card from front to back. Extra envelope so you can give the card to the person. Delivery is excellent now ordered two photo cards at different times and they have turned up on... See more

Company replied

Rated 5 out of 5 stars

Excellent service every time. Fast delivery. Cards are always of high quality and any photos you have put on your cards are always very clear. Excellent service and I would highly recommend to an... See more

Company replied

Rated 5 out of 5 stars

Easy to use site; great choice; speedy delivery (I chose tracked 1-2 days) ordered a personalised card around 7am and it was delivered the next afternoon! Thanks FP brilliant! 🤩 have used numerous ti... See more

Company replied

Rated 5 out of 5 stars

Sorted out an incorrect address for me, which was my own fault tbh. All I would say is that I think Funky Pigeon should allow a small window after ordering so the customer can rectify the problem them... See more

Company replied



Company details

  1. Gift Shop

Written by the company

Personalised cards & gifts for birthday, anniversary, wedding, mothers day, fathers day, valentines day & all occasions. Next day delivery available

Next day delivery available

Next day delivery for cards and majority of gifts

Next day guaranteed options for working days and Saturdays. First Class Royal Mail delivery also available with 93% of orders received next day Free next day delivery 7 days a week for our Flower bouquets

Contact info

4.0

Great

TrustScore 4 out of 5

330K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.0

All reviews

(330,473)

15,523 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Unlike one other company

Unlike one other company, you do honour your order, and when I need a home delivery, at least you send the envelopes with the cards, again unlike another company, who refused to send them even after being prompted. Well done you.

25 July 2026
Funky Pigeon logo

Reply from Funky Pigeon

Hi, we appreciate the feedback! Many thanks, Funky Pigeon.

Rated 3 out of 5 stars

The selection of cards is very good.

The selection of cards is very good.
When I was trying to personalise the card the screen did not show what I was doing. I had to wait until finishing the text which I sometimes had to redo.

25 July 2026
Funky Pigeon logo

Reply from Funky Pigeon

Hi, we appreciate the feedback! Many thanks, Funky Pigeon.

Rated 5 out of 5 stars

Plenty of cards to choose from and…

Plenty of cards to choose from and different sizes and great that you can personalise the card specifically for the person you are buying for. I also chose to have the card sent directly to my friend . Easy process and a quick turnaround.

16 July 2026
Funky Pigeon logo

Reply from Funky Pigeon

Hi, we appreciate the great feedback! Many thanks, Funky Pigeon.

Rated 1 out of 5 stars

My card and flower gift could not be…

My card and flower gift could not be delivered on the day but no message left or sent to me and nothing heard again.My payment was refunded but it was a disappointment as my friend was 83 years old and suffering ill health.

10 July 2026
Funky Pigeon logo

Reply from Funky Pigeon

Thank you for taking the time to leave a review. We're truly sorry to hear that your gift order could not be delivered and that there was a lack of communication regarding the situation. We appreciate how upsetting this must have been, especially as your friend was celebrating their 83rd birthday and experiencing ill health. While we're pleased that a refund was processed, we understand that this could not make up for the disappointment caused and are looking into this now.

Robyn

Rated 5 out of 5 stars

Fantastic service and quality of the…

Fantastic service and quality of the site

25 July 2026
Funky Pigeon logo

Reply from Funky Pigeon

Thank you for your lovely feedback! We're so pleased that you enjoyed using our site and received the fantastic service we strive to provide. We really appreciate your support and hope to welcome you back again soon.

Robyn

Rated 1 out of 5 stars

I have spent about an hour trying to order just a card!

I have spent about an hour trying to order a personalised birthday card for my grandson. Once I had personalised the card, it offered me the option to order a gift, after declining this, it then asked if I wanted to buy a gift card.... I have logged out and come back in several times but I cannot get past the ordering a gift card section. I just want to buy the card! Gave up!

25 July 2026
Unprompted review
Funky Pigeon logo

Reply from Funky Pigeon

Thank you for taking the time to leave a review. We're sorry to hear that you encountered issues during checkout and were unable to complete your order. We can understand how disappointing it must have been after spending so much time creating a personalised birthday card for your grandson. This is certainly not the smooth experience we aim to provide, and we apologise for the inconvenience and are looking into this now.

Robyn

Rated 5 out of 5 stars

As always brilliant card and I love the…

As always brilliant card and I love the way you can upload photos from your phone to your laptop . Fast next day delivery very happy customer

24 July 2026
Funky Pigeon logo

Reply from Funky Pigeon

Thank you for your lovely feedback! We're so pleased that you enjoyed creating your card and found it easy to upload photos from your phone to your laptop. It's fantastic to hear that your card arrived so quickly too. We look forward to helping you create more special cards in the future!

Robyn

Rated 1 out of 5 stars

I ordered 4 custom t shirts

I ordered 4 custom t shirts. One XL two L and one M. Had to pay 4 x £3.95 postage for each one and then 4 XL arrived in one delivery. That can’t be right on any level.

25 July 2026
Unprompted review
Funky Pigeon logo

Reply from Funky Pigeon

Thank you for taking the time to leave a review. We're sorry to hear that your order was not fulfilled as expected. Receiving the incorrect sizes is understandably frustrating, and we can appreciate why you would be concerned about paying separate postage charges when the items arrived together. Please accept our sincere apologies for the inconvenience caused and rest assured that this is being looked into.

Robyn

Rated 5 out of 5 stars

A Quality service from a Quality…

A Quality service from a Quality Company.
The app is. So easy to use and navigate, and in next to no time, I received a message telling me my card was on its way!.

25 July 2026
Funky Pigeon logo

Reply from Funky Pigeon

Thank you for your wonderful review! We're delighted to hear that you found our app so easy to use and navigate. It's great to know your card was processed quickly and on its way in no time. We really appreciate your kind words about our service and look forward to helping you create more special cards in the future.

Robyn

Rated 1 out of 5 stars

Late delivery

Late delivery. Paid for 24h tracked and it’s now taking 48h to delivery.

24 July 2026
Funky Pigeon logo

Reply from Funky Pigeon

Thank you for your review. We're sorry to learn that your order has taken longer than expected to arrive. We understand your frustration and appreciate you bringing this to our attention. Please accept our sincere apologies for the delay whle we look into this now for you.

Robyn

Rated 1 out of 5 stars

I was very upset to hear from my nephew…

I was very upset to hear from my nephew that he had received his birthday card on the 17th July. His birthday was the 1st July and it was sent from you on the 27th June. I have never had this happen before but you can imagine how upsetting it is. Fiona Clark.

27 June 2026
Funky Pigeon logo

Reply from Funky Pigeon

Thank you for taking the time to leave a review. We are truly sorry to hear about the delay in the delivery of your nephew's birthday card. We appreciate how upsetting it must have been for such an important occasion to be missed despite ordering well in advance. This is not the standard of service we strive to provide, and we apologise for the disappointment caused and are looking into this now for you.

Robyn

Rated 4 out of 5 stars

Product cheap looking. Arrived quickly

Order received very quick. Website was easy to navigate. Item was expensive for was it was and it’s very cheap looking. Not very good quality. I would try a different product but my advice would be don’t buy the photo socks!!

18 June 2026
Funky Pigeon logo

Reply from Funky Pigeon

Thank you for taking the time to leave a review. We're pleased that you were happy with the speed of delivery and your online shopping experience. We're sorry to hear that the photo socks didn't meet your expectations regarding quality and appearance. Customer feedback is extremely important to us, and we'll pass your comments on to the relevant team as we continue to improve our products. We appreciate your honesty and hope we can provide a better experience next time.

Robyn

Rated 5 out of 5 stars

Loads of choice and variety .Easy to…

Loads of choice and variety .Easy to order.

24 July 2026
Funky Pigeon logo

Reply from Funky Pigeon

Thank you for your fantastic feedback! We're so pleased that you found plenty of choice and variety, and that ordering was simple and straightforward. We hope to welcome you back again soon for your next special occasion.

Robyn

Rated 5 out of 5 stars

Great Choices of Cards

Always great choice of cards and gifts at reasonable prices. Always deliver on time.

12 May 2026
Funky Pigeon logo

Reply from Funky Pigeon

Thank you for your kind feedback! We're so pleased that you've been happy with both our selection of cards and gifts and our reliable delivery service. Hearing that we consistently meet your expectations means a lot to us. We look forward to welcoming you back again soon.

Robyn

Rated 5 out of 5 stars

Easy process to design a special card!

Straight forward process to design a special birthday card. Plenty of options to choose from. Great quality finished product and speedy delivery. Used Funky Pigeon before and will definitely use again.

21 July 2026
Funky Pigeon logo

Reply from Funky Pigeon

Thank you for your lovely review. We're delighted to hear that you found the card design process straightforward and enjoyed the wide range of options available. It's wonderful to know you were pleased with the quality of the finished card and our speedy delivery service. We truly appreciate your continued support and look forward to helping you create more special cards in the future.

Robyn

Rated 4 out of 5 stars

Great variety of cards to choose from…

Great variety of cards to choose from at at OK price, delivery was quick outside of UK. Problematic when trying to navigate and kept going back to menu page but got there in the end

8 July 2026
Funky Pigeon logo

Reply from Funky Pigeon

Thank you for taking the time to leave your feedback. It's wonderful to hear that you were pleased with our range of cards, pricing, and international delivery service. We're sorry that navigating the website wasn't as smooth as it should have been and understand how frustrating that can be. Your comments are valuable to us as we continue to improve the customer experience. We're pleased that you persevered and were ultimately able to place your order successfully.

Robyn

Rated 4 out of 5 stars

Lovely card

Really like being able to personalise the card and upload photos. What I didn't like was when I d completed the card and wanted to pay, I was asked to create an account - which I did. Then I found my card (which took me a long time to do) wasn't there any more. So I then had to create the card all over again. Pleased with it in the end!

25 July 2026
Funky Pigeon logo

Reply from Funky Pigeon

Thank you for taking the time to leave a review. It's great to hear that you liked being able to personalise your card with photos. That said, we're sorry that creating an account interrupted your order and meant you had to recreate your design. We can appreciate how frustrating that must have been, especially after putting so much effort into it. We're glad you were pleased with the final result and appreciate your valuable feedback.

Robyn

Rated 5 out of 5 stars

Used you many times and never (pardon…

Used you many times and never (pardon the pun) failed to deliver, I'll keep coming and back and recommending any one to do the same

23 July 2026
Funky Pigeon logo

Reply from Funky Pigeon

Thank you so much for your continued support! We're delighted to hear we've consistently delivered for you over the years. Your recommendations mean a great deal to us, and we look forward to helping you create many more special moments in the future.

Robyn

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look