Funky Pigeon Reviews 

330,434
TrustScore 4 out of 5

4.0

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Considering 15,640 reviews, reviewers had a great experience with this company. Customers are really happy with the high quality of products, including cards with clear photos and excellent print. People find the website easy to use for creating personalized items, appreciating the effortless ordering process and wide selection available for various occasions. Many consumers praise the personalization features, making purchases special and convenient. However, some people mentioned issues with delivery, such as delays or cards arriving too early without control over the arrival date. A few other people also felt the website could be challenging, encountering difficulties personalizing items, editing text, or navigating the ordering process, sometimes losing their work. Additionally, a minority were dissatisfied with the quality of certain products like flowers, describing them as damaged or wilted upon arrival.

What people talk about most

Product

Reviewers highlight positive aspects of product, particularly praising the good quality, design, and ease of... See more

Delivery service

People report ambiguous experiences with delivery service, with many praising fast and prompt delivery, often... See more

User experience

Consumers generally express satisfaction with the user experience, finding the website easy to use for... See more

Order

Customers consistently note ambiguous experiences with order, with some expressing satisfaction and... See more

Website

Clients share ambiguous opinions on website usability, with many reviewers finding the website easy to use... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Able to view my personal card from front to back. Extra envelope so you can give the card to the person. Delivery is excellent now ordered two photo cards at different times and they have turned up on... See more

Company replied

Rated 5 out of 5 stars

Excellent service every time. Fast delivery. Cards are always of high quality and any photos you have put on your cards are always very clear. Excellent service and I would highly recommend to an... See more

Company replied

Rated 5 out of 5 stars

Easy to use site; great choice; speedy delivery (I chose tracked 1-2 days) ordered a personalised card around 7am and it was delivered the next afternoon! Thanks FP brilliant! 🤩 have used numerous ti... See more

Company replied

Rated 5 out of 5 stars

Sorted out an incorrect address for me, which was my own fault tbh. All I would say is that I think Funky Pigeon should allow a small window after ordering so the customer can rectify the problem them... See more

Company replied



Company details

  1. Gift Shop

Written by the company

Personalised cards & gifts for birthday, anniversary, wedding, mothers day, fathers day, valentines day & all occasions. Next day delivery available

Next day delivery available

Next day delivery for cards and majority of gifts

Next day guaranteed options for working days and Saturdays. First Class Royal Mail delivery also available with 93% of orders received next day Free next day delivery 7 days a week for our Flower bouquets

Contact info

4.0

Great

TrustScore 4 out of 5

330K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.0

All reviews

(330,434)

15,485 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Used you many times and never (pardon…

Used you many times and never (pardon the pun) failed to deliver, I'll keep coming and back and recommending any one to do the same

23 July 2026
Funky Pigeon logo

Reply from Funky Pigeon

Thank you so much for your continued support! We're delighted to hear we've consistently delivered for you over the years. Your recommendations mean a great deal to us, and we look forward to helping you create many more special moments in the future.

Robyn

Rated 1 out of 5 stars

Wrong card was sent to my partner

Wrong card was sent to my partner
Card should have been Birthday card to my partner instead it was a card to my grandson from earlier in July. Very upset as it was a waste of £8.

22 July 2026
Funky Pigeon logo

Reply from Funky Pigeon

We're very sorry to hear that the wrong card was sent, especially for such an important occasion. We completely understand how disappointing and upsetting it must have been to discover that a previous order was sent instead of the birthday card intended for your partner.
This is not the level of service we aim to provide, and we are looking into this now for you.

Robyn

Rated 4 out of 5 stars

All good thank you

All good thank you. Quite straight forward. Good job!

25 July 2026
Funky Pigeon logo

Reply from Funky Pigeon

Thank you for your kind words! It's great to know you found the process easy and straightforward. We really appreciate your support.

Robyn

Rated 5 out of 5 stars

Great cards

Great choice of cards at reasonable prices.

25 July 2026
Funky Pigeon logo

Reply from Funky Pigeon

Thank you for your lovely review! We're delighted to hear you found a great choice of cards at reasonable prices. We appreciate your support and hope to see you again soon.

Robyn

Rated 5 out of 5 stars

Love the design!

Love the design!
Easy to use and personalise for my granddaughter first birthday.
Came in plenty of time.
Good quality and nicely printed.
Just think Royal Mail has gone up maybe look for a cheaper courtier!

17 July 2026
Funky Pigeon logo

Reply from Funky Pigeon

Thank you for taking the time to leave such a lovely review! We're thrilled that you enjoyed creating a special card for your granddaughter's first birthday and that you were happy with the quality and delivery. We also appreciate your suggestion regarding courier options and will take your feedback into consideration.

Robyn

Rated 1 out of 5 stars

Wont buy again what a waste of money…

Wont buy again what a waste of money litterally 5 days to get to destination

24 July 2026
Funky Pigeon logo

Reply from Funky Pigeon

Thank you for your feedback. We're very sorry to hear that your order took longer to arrive than expected. We understand how disappointing this can be, especially when you're waiting for a time-sensitive item. We are looking into this now for you.

Robyn

Rated 5 out of 5 stars
Funky Pigeon logo

Reply from Funky Pigeon

Thank you for your lovely feedback! We're delighted to hear that you found the process quick and easy and were happy with our prices. We appreciate your support and hope to see you again soon.

Robyn

Rated 5 out of 5 stars

Good service

Good service. But how do you delete unwanted photos ?

24 July 2026
Funky Pigeon logo

Reply from Funky Pigeon

Thank you for your review! We're pleased you enjoyed our service. We also appreciate your question about deleting photos. If you're having trouble managing photos in your account, please don't hesitate to contact our support team, who'll be happy to guide you through the process.

Robyn

Rated 5 out of 5 stars

Delivered on time

Delivered on time

16 July 2026
Funky Pigeon logo

Reply from Funky Pigeon

Thank you for your review! We're pleased that your delivery arrived as expected and that we could provide a smooth experience for you.

Robyn

Rated 5 out of 5 stars

Great Service

Easy to order
Quick confirmation
Speedy Delivery

24 July 2026
Funky Pigeon logo

Reply from Funky Pigeon

Thank you for taking the time to leave a review. It's great to know that everything went smoothly, from placing your order to receiving it. We're so pleased you had a positive experience with us!

Robyn

Rated 5 out of 5 stars

Very clear instructions how to use the…

Very clear instructions how to use the app…
On the kids one maybe some more choice of age cards

24 July 2026
Funky Pigeon logo

Reply from Funky Pigeon

Thank you for your feedback! We're delighted to hear that you found the app easy to use and the instructions clear. We also appreciate your suggestion regarding a wider choice of children's age cards and will be sure to pass this on to our team for consideration.

Robyn

Rated 5 out of 5 stars

Can always rely on them to deliver in…

Can always rely on them to deliver in time and exactly what you’ve ordered 👍🏻

13 July 2026
Funky Pigeon logo

Reply from Funky Pigeon

Thank you for your wonderful feedback! We're delighted to hear that you can rely on us for timely delivery and receiving exactly what you ordered. Your trust means a lot to us, and we appreciate your continued support.

Robyn

Rated 4 out of 5 stars

Easy to create the cards and photo…

Easy to create the cards and photo upload, although limited choice in the category I needed. Just praying they do arrive on Monday 🤞🏻

24 July 2026
Funky Pigeon logo

Reply from Funky Pigeon

Thank you for your feedback! We're delighted to hear that you found it easy to create your card and upload your photos. We appreciate your comments about our card selection and will pass them on to our team. We hope your card arrives on time and brings a smile when it does!

Robyn

Rated 5 out of 5 stars

I love the option to have a photo as…

I love the option to have a photo as the main picture without any writing on the card. I think the value for money, especially with VIP options, is excellent.

The cards have always arrived on time.

12 July 2026
Funky Pigeon logo

Reply from Funky Pigeon

Thank you for taking the time to leave such a kind review. We're so pleased that you enjoy the flexibility of our card designs and the value offered through our VIP programme. It's great to hear that your orders have always arrived promptly too. We look forward to helping you create more special cards in the future!

Robyn

Rated 5 out of 5 stars

Good Web site

Good Web site, easy to find products and easy to follow from beginning to end

24 July 2026
Funky Pigeon logo

Reply from Funky Pigeon

Thank you for taking the time to leave a review! It's great to hear that you found our website user-friendly and had a smooth experience finding the perfect products.

Robyn

Rated 5 out of 5 stars

Easy to edit and personalise cards

Easy to edit and personalise cards. Very good value for money.

24 July 2026
Funky Pigeon logo

Reply from Funky Pigeon

Thank you for your wonderful feedback! We're delighted to hear that you found it easy to edit and personalise your cards and that you felt they offered great value for money. We appreciate your support and look forward to creating more special cards for you in the future.

Robyn

Rated 5 out of 5 stars

easy signing in

No problem signing into my account,great choice of cards to choose from.

23 July 2026
Funky Pigeon logo

Reply from Funky Pigeon

Thank you for your lovely feedback! We're delighted to hear you had no issues signing in and enjoyed our wide selection of cards. We appreciate your support and hope to see you again soon.

Robyn

Rated 5 out of 5 stars

Brilliant

Brilliant! quality product delivered on time

8 June 2026
Funky Pigeon logo

Reply from Funky Pigeon

Thank you for your fantastic feedback! We're delighted to hear you're happy with the quality of the product and that it arrived on time. We really appreciate your support and look forward to serving you again.

Robyn

Rated 1 out of 5 stars

I ordered some flowers

I ordered some flowers, and paid for next day delivery. I was emailed the next day by funky pigeon telling me my flowers will now be delivered in 3 days. This is unacceptable as the flowers will be wilted and dead by then. I would like a refund. As I would not have ordered them if I wasn’t lead to believe that they would be on a next day delivery!

24 July 2026
Funky Pigeon logo

Reply from Funky Pigeon

Thank you for your review. We're sorry to hear that your flower delivery was delayed after you had selected next-day delivery. We completely understand your concerns and appreciate why this has caused frustration. This is not the experience we want for our customers. We are looking into this now for you.

Robyn

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look