⁹Staff on the ship were attentive and professional. Food was exceptional even in the buffet. Like that it's served for you without lots of people handling serving spoons. Lots of variety too, and no... See more

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About Fred. Olsen Cruise Lines
Written by the company
Fred. Olsen Cruise Lines operates a fleet of three elegant, smaller-sized ships, Bolette, Borealis and Balmoral. The size of our ships allows us access to more interesting places, and means we can dock in the heart of some of the world’s most beautiful cities, and our itineraries are carefully crafted so that our guests travel to these amazing places at the very best time of year.
On board, Signature Experiences showcase the history, culture, nature and flavours of the destinations you will visit – from Itinerary Insights, where special guest speakers and local experts will host talks, workshops and demonstrations to provide a deeper understanding of the destinations, to Treats of the Region, where guests can enjoy local delicacies and learn how to create delicious regional dishes.
Plus, with each ship carrying 1,300 guests or less, our ships are small enough to offer a warm, friendly and personal service where nothing is ever too much trouble.
At Fred. Olsen Cruise Lines, we channel our 175 years of experience into making your holidays simply unforgettable by meticulously crafting our cruises to provide an experience that helps to create memorable journeys for our guests.
With sailings from five departure ports around the UK, your next Fred. Olsen cruise is closer than you think.
Contact info
Ipswich, United Kingdom
- +44 (0) 1473 742 424
- guest.services@fredolsen.co.uk
- www.fredolsencruises.com

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All staff friendly and helpful
Ship immaculate, staff ,cleaners etc all friendly and helpful.
Organised
Everything about the cruise was super
Everything about the cruise was super. The food quality is excellent, the service spot on. The children thoroughly enjoyed the swimming pool and activities. If one slight criticism the shows should have been geared to multi generational. Otherwise first rate.
A wonderful cruise
This was a wonderful cruise. Cabin, food, staff, talks were all excellent and we shall definitely use Fred Olsen again.
One word of warning. If your time on board gets changed to accommodate a visit to another country in a different time zone, check very carefully when it will be changed back. Definitely some confusion caused on our cruise for both guests and staff!
But still a fabulous experience.
A great holiday on a lovely ship.
A short break of 5 nights calling in at Portland and Honfleur was made memorable by the excellence of the staff, the food and the variety of entertainment.
Cabin was nice and clean fresh and…
Cabin was nice and clean fresh and airy,
Mention our cabin attendant very helpful cabin 6201
Food at all outlets first class with a wide selection,
Jossia the lady that greeted you at the buffet restaurant friendly smiling and pleasant 😊
Mention Emerson and John in the main restaurant fun and great service
Restaurant
Restaurant. Service was good even when very busy. Would mention the senior waiter assigned to table 65, in particular for his excellent service.
The condition of the ship was very clean and attractive. Particularly enjoyed the art work and new qr code information.
Would like to see the shops upgraded and perhaps some artisan jewellery. From Scotland or Scandinavia..
Amazing staff
The staff are always amazing, going above and beyond every day. The food is superb and the service in the restaurants is excellent.
As before
As before! Fabulous reception from staff and officers like family. Can't wait till 22 September when I shall see most of them again, though unfortunately I shall miss one or two who are relocating to the sister ship! Thank you all again.
Superb Cruise
Been on many cruises but this was the best, food was excellent, staff were all so pleasant and efficient, ship was spotlessly clean, entertainment was superb
Bolette
This is the 3rd time l have cruised with you & this time my mum came along. Always a lovely experience. Nothing feels to much trouble. You always feel as though every connection is a V.I.P. treatment. Staff work hard to make this happen. Thank you to each & everyone of you for your hospitality.
Good old Fred
Staff, accommodation and shows excellent Only two things caused problem-
Ships clock changed time zone a day early so IT disdain match Confusion for many
Alarm call set but did not happen on two mornings
Lovely 5 night cruise
Another great Fred Olsen cruise. The staff are amazing, the food very good and the ship clean and well maintained. Good ports of call, I love Honfleur. My only criticism is the boarding in Liverpool which has a lot of people arriving at 1130.
Wonderful cruise
Great staff, very friendly remember your names. Good mixture of guests varied age groups. Clean ship. Check in very busy but very efficient.
My cruise experience wonderful
I love going with Fred Olson from Liverpool as its much easier x they consider your needs with such personal support everything is second to none anytime from Liverpool is brilliant for me xx
A more refined experience in every…
A more refined experience in every way...all staff made us feel welcome and with being sight impaired registered did all that they could to make things more comfortable...I have a real problem with bright light so they made sure I had a table more shaded. Service was first class
A really enjoyable and interesting cruise.
The Staff were extremely friendly and helpful.
The entertainment was fantastic.
The food in the restaurants and in the buffet was really good and the choice was excellent.
The choice of shore tours were were really interesting and enjoyable.
The food was absolutely amazing I could…
The food was absolutely amazing I could argue it made the cruise, there’s so much to do on board, crafts, art, dance classes, sports, gym classes, game shows, bingo! The staff were exceptional, so so helpful and there’s so many around to help. I am 24 and went with my grandad and there was so much for both of us!
Dance hosts make my cruise
Love cruising with Fred Olsen as they have dance hosts. I simply like dancing and being a solo passenger I haven’t got a partner.
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