I would seriously be cautious of this company. After placing an order on their website in July 2026, I reviewed information to suggest that both the company and their website had been compromised. I t... See more
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Trying to return shoes that are not suitable, paid £12 for dhl and they cannot return as they say the shop has closed, numerous mail, phone calls and messages but no reply! So annoying and over £50 ou... See more
Fast delivery and a wide range of stock what more could you ask for? OK i didn't get a free sandwich or anything like that but I did only buy one small item .
Once I had assemble the bike I found two small dents on the frame and a scratch on the bars. Not enough for me to pack it up and send it back and I expect it was nothing to do with Foundation. It woul... See more
Company replied
Company details
Information provided by various external sources
Rider owned and run BMX specialist is cheshire!
Contact info
54-56 Nantwich Road, CW2 6AL, Crewe
- 01270 501010
- sales@foundationbmx.com
- www.foundationbmx.com
2.1
Poor
307 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
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See how their reviews and ratings are sourced, scored, and moderated.
Customer service at its finest!
A refreshingly strong focus on customer satisfaction. This company went above and beyond, so as to ensure I received exactly what I needed when ordering parts for my son's BMX. I shall return without hesitation!
15 February 2017
Unprompted review
Reply from FoundationBMX
Dave, thank you very much for your positive review! Mike
Reply from FoundationBMX
Darren, thank you very much for your positive review! Mike
More than happy
Checked everywhere for spares for my hub, these guys only place in the uk with it. Spoke on the phone and got a very helpful answer. Top guys would 110% order again
10 February 2017
Unprompted review
Reply from FoundationBMX
Ross, thank you very much for your positive review! Mike
BMX Bike
I researched bmx bikes online for my son and I came across foundation bikes. I wanted some advice and Mike at foundation bike was extremely polite and helpful in recommending the right bmx! I could of got the bike slightly cheaper elsewhere but I personally felt it was worth spending that little bit more and you will get the right advice and more importantly the customer service! I will defo buy again!!
The bike arrived exactly when they said it would unmarked!!
10 February 2017
Unprompted review
Reply from FoundationBMX
Mr Aston, thank you very much for your positive review! Mike
Not packaged correctly.
Items were not packaged correctly and damaged.
10 February 2017
Unprompted review
Reply from FoundationBMX
Hi Chris, Thanks for leaving us a review. Sorry you were not satisfied with the items you received. We would be happy to exchange any damaged items and if you would prefer us to send you replacements via another method we would again be happy to do so. Either way thanks for the feedback and thanks for the support. Mike.
Excellent!!
Excellent. Communication on Facebook was very much welcomed. Will definitely use again.
8 February 2017
Unprompted review
Reply from FoundationBMX
Lee, thank you very much for your positive review! Mike
Couldn't help me out enough
Wanted to relive my youth on a bmx. Foundation bmx were the best priced out there, and proved be the most helpful I spoke with, couldn't help me out enough.
Highly recommended.
7 February 2017
Unprompted review
Reply from FoundationBMX
Thank you very much for your positive review! Mike
excellent service
Quick and excellent service. From phoning and enquirying purchasing the order and delivery service.
30 January 2017
Unprompted review
Reply from FoundationBMX
Katie, thank you very much for your positive review! Mike
Reply from FoundationBMX
Tim, thank you very much for your positive review! Mike
Great service and timely updates!.
Mike, was brilliant with timely updates on what he couldn't get and made up with great recommendation as well timely delivery....Would most definitely go there again...
28 January 2017
Unprompted review
Reply from FoundationBMX
David, thank you very much for your positive review! Mike
Bmx frame purchase
I recently purchased a frame from foundation and they fitted the bottom bracket for me it was very well packed and delivered very smoothly all round an excellent service thank you
27 January 2017
Unprompted review
Reply from FoundationBMX
Thank you very much for your positive review! Mike
Excellent
Great customer service, questions answered quickly, would happily use again and again, Thanks
25 January 2017
Unprompted review
Reply from FoundationBMX
Ben, thank you very much for your positive review! Mike
Fantastic Service provided from …
Fantastic Service provided from Foundation BMX. Great communication and Mike could not have been more helpful and accommodating. Highly recommended. Would definitely do business with these guys anytime.
25 January 2017
Unprompted review
Reply from FoundationBMX
Mairi, thank you very much for your positive review! Mike
Reply from FoundationBMX
Thank you very much for your positive review! Mike
Great
Fast and efficient service. Product arrived well packaged and was exactly what we were expecting
13 January 2017
Unprompted review
Reply from FoundationBMX
Toni, thank you very much for your positive review! Mike
Foundation BMX - thumbs up!
Fantastic knowledgable and helpful staff with super quick delivery. Would hesitate to buy from them again.
12 January 2017
Unprompted review
Reply from FoundationBMX
James, thank you very much for your positive review! Mike
Reply from FoundationBMX
Jacob, thank you very much for your positive review! Mike
Really quick service
Ordered Props Box set in between Xmas and New Year expected the item sometime in January. Ordered midday and it was here next day. Quality service.
9 January 2017
Unprompted review
Reply from FoundationBMX
Doug, Katie, thank you very much for your positive review! Mike
cult match 9t driver
Never used foundation before so it's my 1st time
Very happy with the service price and delivery
I will use foundation again for sure
I've used every bmx shop in the country over the years but Foundation is my go to shop now for product.A1 service
6 January 2017
Unprompted review
Had an issue but was sorted immediately
Ordered a frame off here but there was an issue with it but luckily they rang me to tell me asap and hooked it up with a more expensive frame at no extra cost, it came super quick and packaged well. So yeah don't hesitate to deal with these guys.
5 January 2017
Unprompted review
Reply from FoundationBMX
Mike, thank you very much for your positive review! Mike
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