I would seriously be cautious of this company. After placing an order on their website in July 2026, I reviewed information to suggest that both the company and their website had been compromised. I t... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Trying to return shoes that are not suitable, paid £12 for dhl and they cannot return as they say the shop has closed, numerous mail, phone calls and messages but no reply! So annoying and over £50 ou... See more
Fast delivery and a wide range of stock what more could you ask for? OK i didn't get a free sandwich or anything like that but I did only buy one small item .
Once I had assemble the bike I found two small dents on the frame and a scratch on the bars. Not enough for me to pack it up and send it back and I expect it was nothing to do with Foundation. It woul... See more
Company replied
Company details
Information provided by various external sources
Rider owned and run BMX specialist is cheshire!
Contact info
54-56 Nantwich Road, CW2 6AL, Crewe
- 01270 501010
- sales@foundationbmx.com
- www.foundationbmx.com
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Would recommend
Excellent delivery, great service. Very pleased with purchase.
Excellent service very fast delivery A*
Exelent prices and they will do asmuch …
Exelent prices and they will do asmuch as possible to help
Best price I could find online
Best price I could find online, excellent customer service and communication from Mike, very quick delivery. What's not to like?!
Disappointed
Once I had assemble the bike I found two small dents on the frame and a scratch on the bars. Not enough for me to pack it up and send it back and I expect it was nothing to do with Foundation. It would of been nice if the bike had been checked more thoroughly so my new bike was perfect from the start.

Reply from FoundationBMX
Laying the right foundations
Good bmx parts choice, good prices, good delivery times- what more do you want? Have used Foundation a few times and each time has been a good experience.

Reply from FoundationBMX
Brilliant service
Ordered wheels and tyres online but unfortunately the wheels were out of stock, Mike called to explain and offered to make custom wheels at no extra cost.
Excellent customer service and would recommend these and will definitely use again
😊
Thank you

Reply from FoundationBMX
Good!
Really good guys, got my delivery literally the next day and then when I reported a problem and said i needed a refund then it was sorted pretty much instantly! Couldn't of asked for more.

Reply from FoundationBMX
Great place for bmx bikes and parts!
It was really good and Mike is very helpfull!

Reply from FoundationBMX
Brilliant!!!
Speedy delivery orderd Thursday afternoon and it came Friday morning! Everything ordered comes in brilliant condition! Not a fault with this company! One of the best sellers Iv come across!
So happy with my purchase! Thank you so much!!!

Reply from FoundationBMX
Great for responding and receiving orders
Very good I was very pleased with my order thank you

Reply from FoundationBMX
Great customer service
Emailed about an out of stock item which was then ordered in and saved for me, fast service and delivery on other orders as well, very happy

Reply from FoundationBMX
Buying bmx parts from foundation bmx
First time buyer From foundation bmx great prices fast delivery what more could you want thanks guys

Reply from FoundationBMX
New bmx bike
Absolutely brilliant service , I had missed the postage for the 48 hour service but they very kindly went out of there way to deliver the bike in person . The bike is everything I wanted and they had even put it together for me . Would recommend them to all my friends and I'm also going to buy more stuff for my bike from them . Thanks to Mike especially .

Reply from FoundationBMX
Brilliant customer service
After ordering, it turned out they didn't have the t-shirt I ordered in stock so I was contacted promptly and offered a range of similar t-shirts in a range of sizes along with a discount for the inconvenience.

Reply from FoundationBMX

Reply from FoundationBMX

Reply from FoundationBMX
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.







