FoundationBMX Reviews 

307
TrustScore 2 out of 5

2.1

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

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Rated 1 out of 5 stars

I would seriously be cautious of this company. After placing an order on their website in July 2026, I reviewed information to suggest that both the company and their website had been compromised. I t... See more

Rated 1 out of 5 stars

Trying to return shoes that are not suitable, paid £12 for dhl and they cannot return as they say the shop has closed, numerous mail, phone calls and messages but no reply! So annoying and over £50 ou... See more

Rated 1 out of 5 stars

Fast delivery and a wide range of stock what more could you ask for? OK i didn't get a free sandwich or anything like that but I did only buy one small item .

Rated 3 out of 5 stars

Once I had assemble the bike I found two small dents on the frame and a scratch on the bars. Not enough for me to pack it up and send it back and I expect it was nothing to do with Foundation. It woul... See more

Company replied

Company details

  1. Bicycle Store

Information provided by various external sources

Rider owned and run BMX specialist is cheshire!


Contact info

2.1

Poor

TrustScore 2 out of 5

307 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

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2.1

All reviews

(307)

2 reviews in the last 12 months

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Rated 3 out of 5 stars

Disappointed

Once I had assemble the bike I found two small dents on the frame and a scratch on the bars. Not enough for me to pack it up and send it back and I expect it was nothing to do with Foundation. It would of been nice if the bike had been checked more thoroughly so my new bike was perfect from the start.

31 March 2017
Unprompted review
FoundationBMX logo

Reply from FoundationBMX

Jonathan, thank you very much for your review. I'm sorry to hear you were disappointed with the condition of the bike you ordered. Cosmetic issues can be frustrating for all concerned. In future if you have an issue with anything like this please reach out to us to discuss the matter. Where possible we can exchange an item if your not happy with it. Thanks for your support either way. Mike

Rated 5 out of 5 stars

Laying the right foundations

Good bmx parts choice, good prices, good delivery times- what more do you want? Have used Foundation a few times and each time has been a good experience.

30 March 2017
Unprompted review
FoundationBMX logo

Reply from FoundationBMX

Steve, thank you very much for your positive review! Mike

Rated 5 out of 5 stars

Brilliant service

Ordered wheels and tyres online but unfortunately the wheels were out of stock, Mike called to explain and offered to make custom wheels at no extra cost.
Excellent customer service and would recommend these and will definitely use again
😊
Thank you

26 March 2017
Unprompted review
FoundationBMX logo

Reply from FoundationBMX

Rachael, thank you very much for your positive review! Mike

Rated 5 out of 5 stars

Good!

Really good guys, got my delivery literally the next day and then when I reported a problem and said i needed a refund then it was sorted pretty much instantly! Couldn't of asked for more.

23 March 2017
Unprompted review
FoundationBMX logo

Reply from FoundationBMX

Kai, thank you very much for your positive review! Mike

Rated 5 out of 5 stars

great

order arrived on time

22 March 2017
Unprompted review
FoundationBMX logo

Reply from FoundationBMX

Edward, thank you very much for your positive review! Mike

Rated 5 out of 5 stars

Brilliant!!!

Speedy delivery orderd Thursday afternoon and it came Friday morning! Everything ordered comes in brilliant condition! Not a fault with this company! One of the best sellers Iv come across!
So happy with my purchase! Thank you so much!!!

10 March 2017
Unprompted review
FoundationBMX logo

Reply from FoundationBMX

Thank you very much for your positive review! Mike

Rated 5 out of 5 stars

Great service

great shop with great service

9 March 2017
Unprompted review
FoundationBMX logo

Reply from FoundationBMX

David, thank you very much for your positive review! Mike

Rated 5 out of 5 stars

Great customer service

Emailed about an out of stock item which was then ordered in and saved for me, fast service and delivery on other orders as well, very happy

3 March 2017
Unprompted review
FoundationBMX logo

Reply from FoundationBMX

Matthew, thank you very much for your positive review! Mike

Rated 5 out of 5 stars

New bmx bike

Absolutely brilliant service , I had missed the postage for the 48 hour service but they very kindly went out of there way to deliver the bike in person . The bike is everything I wanted and they had even put it together for me . Would recommend them to all my friends and I'm also going to buy more stuff for my bike from them . Thanks to Mike especially .

3 March 2017
Unprompted review
FoundationBMX logo

Reply from FoundationBMX

Jay, thank you very much for your positive review! Mike

Rated 5 out of 5 stars

Brilliant customer service

After ordering, it turned out they didn't have the t-shirt I ordered in stock so I was contacted promptly and offered a range of similar t-shirts in a range of sizes along with a discount for the inconvenience.

1 March 2017
Unprompted review
FoundationBMX logo

Reply from FoundationBMX

Katie, thank you very much for your positive review! Mike

Rated 5 out of 5 stars

Phenomenal

Bike arrived almost built to ride. Perfection

24 February 2017
Unprompted review
FoundationBMX logo

Reply from FoundationBMX

Thank you very much for your positive review! Mike

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