Fotospeed Reviews 

3,725
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 332 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptional quality of the diverse photo papers and the extremely prompt, reliable delivery service that always arrives securely packaged. People also deeply appreciate the incredibly helpful technical support, expert advice, and guidance provided throughout the entire purchasing experience. Consumers consistently note that browsing items and downloading necessary printer profiles is remarkably straightforward and convenient. However, some people mentioned that shipping arrival times can occasionally feel frustratingly elongated compared to expectations. A few reviewers additionally noted minor difficulties regarding tracking links or receiving prompt email responses when questions arose.

What people talk about most

Product

Consumers find product to be positive, highlighting the extraordinary range of high-quality printing papers... See more

Delivery service

Customers consistently note positive experiences with delivery service, highlighting fast and efficient... See more

Service

Reviewers mention positive feedback about service, highlighting fast and efficient experiences with prompt... See more

Quality

Customers had positive experiences with quality, expressing high satisfaction and finding the print finish... See more

Order

Users describe positive interactions with order, highlighting simple procedures and fast turnaround times.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Fotospeed really offer the complete package as far as photo printing goes. I'm no pro but the range of papers is extraordinary - possibly too many fo peole like me, but there it is. Good online video... See more

Company replied

Rated 5 out of 5 stars

I've only dealt with Fotospeed on a couple of occasions but each time I've received excellent service and my orders have arrived the next day. Can't fault the service and can't wait to start using the... See more

Company replied

Rated 5 out of 5 stars

Customer service is awesome… just this morning..after buying a canon 1100 last week and having a few issues…after Tim came back off holiday… he phoned me and put me right… great papers in tests… highl... See more

Company replied

Rated 5 out of 5 stars

Fotospeed provide first class products and services. Not only do they have a very diverse range of great papers, both their own and other well known providers, they also have numerous other produ... See more

Company replied



Company details

  1. Photo Shop

Written by the company

Fotospeed was established in 1989 with the intention of manufacturing and distributing the highest quality darkroom photo chemistry and paper with customer service second to none. Many years later Fotospeed still leads the market in darkroom and has added the very best in digital paper, inks, software and hardware. And don't forget we still pride ourselves on our customer service and technical support.

www.fotospeed.com

Written by the company

Fine Art Ink Jet
The Fotospeed award winning Fine Art Inkjet Papers have been specifically selected for their paper and image quality and are all 100% acid-free, making them ideal for Giclee printing. Fotospeed has been developing their Fine Art inkjet range for over 15 years. We are constantly reviewing the latest coating technologies to ensure our papers remain state of the art. Quality and consistency are key to Fotospeed and work to the highest QC in the industry. The papers perform excellently with Dye or Pigment Inks.
Photo Quality Paper
The Photo Quality inkjet papers are the heart and soul of the Fotospeed inkjet paper range. The range comprises of your day to day go to papers and includes Lustre, Gloss and Matt finishes. As with all Fotospeed inkjet papers they use the latest coating technologies to ensure the highest quality output in both colour and B&W. Over the years, the Photo Quality range has won multiple awards and guarantee sharp quality image output time after time.
Inkjet Canvas
Fotospeed Canvas - Helping create master pieces for over 15 years - isn't it time you created yours. The Fotospeed canvas range offers a wide range of products including polyester, poly-cotton and cotton as well as varying white points from bright white to natural white. Using the latest base materials and weave technology for the canvas and coating technology for the surface, the range offers beautiful image quality with a crack resistant surface. So, whether you are looking to create a contemporary piece or display fine art there is a product for you.
Darkroom
Fotospeed have been manufacturing Black & White Chemistry, Alternative Process, Toners and Dyes and Traditional Black & White papers for over 30 years. Our products are manufactured, bottled and packaged in our warehouses in the UK. They are used all over the world from here in the UK to as far field as Australia and Americas. Here at Fotospeed we are passionate about traditional darkroom processing, after all, that’s where we started back in the 1980's

Contact info

4.9

Excellent

TrustScore 5 out of 5

4K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 2 weeks

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4.9

All reviews

(3,725)

328 reviews in the last 12 months

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Rated 4 out of 5 stars

Good paper products

Good paper products. Well organized. Profile selection a plus. Shipping arrival time frustrating.

24 June 2026
Fotospeed logo

Reply from Fotospeed

Hi Ramon, Thank you for taking the time to review us, we are so pleased that you like the papers, however we can imagine your frustrations of shipping time to the US.
We do actually have distributors in the US now, Midwest Photo https://mpex.com/catalogsearch/result?term=fotospeed which may bring down delivery time. Let us know if we can help any further with this.

Best wishes
Emma

Rated 5 out of 5 stars

My "go-to" place for all things photo…

My "go-to" place for all things photo printing. Great range at competitive prices and the information and help available is brilliant. Service and delivery are excellent too.

25 May 2026
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Reply from Fotospeed

Hi Ian, thank you so much for the great feedback. We really appreciate you taking the time to review us.

Best wishes
Emma

Rated 5 out of 5 stars

Great service.

Great service.

4 June 2026
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Reply from Fotospeed

Thank you for the review Chris, we really appreciate it.

Best wishes
Emma

Rated 5 out of 5 stars

Highly recommend

Great products, reasonably priced. Friendly staff and easy ordering process for short notice collection

3 June 2026
Fotospeed logo

Reply from Fotospeed

Thank you for the review Neil, we really appreciate it.

Best wishes
Emma

Rated 5 out of 5 stars

Very good advice

Very good advice on the correct purchase and speedy delivery.

4 June 2026
Fotospeed logo

Reply from Fotospeed

Thank you for taking the time to give us feedback Ian, we really appreciate it.

Best wishes
Emma

Rated 5 out of 5 stars

Delivery on time

Delivery on time, well packed and good prices.
Easy to use and transparent web-site

5 June 2026
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Reply from Fotospeed

Thank you for the review Allan, we really appreciate you taking the time to give us feedback.

Best wishes
Emma

Rated 5 out of 5 stars

I gave 5 stars because of the great…

I gave 5 stars because of the great support they gave me to sort out ny problems with a new Epson printer.

4 June 2026
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Reply from Fotospeed

Hi Mike,

Thank you for the review, sorry to hear you've been having issues with your new printer but glad the team was able to aid you with this. Hope it's now all sorted.

Best wishes
Emma

Rated 5 out of 5 stars

Efficient and prompt delivery

Efficient and prompt delivery. Friendly telephone service. Always a pleasure to deal with.

3 June 2026
Fotospeed logo

Reply from Fotospeed

Thank you for the kind review John, we really appreciate it.

Best wishes
Emma

Rated 5 out of 5 stars

The Real Deal

Fotospeed really offer the complete package as far as photo printing goes. I'm no pro but the range of papers is extraordinary - possibly too many fo peole like me, but there it is. Good online videos and tutorials to boot.
I have 2 minor criticisms :- they don't seem to respond to emails (maybe I should use the phone ) and as I don't need my paper immediately I would happily have a second , slightly cheaper delivery method. Very minor issues compared to everything else they do,

29 May 2026
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Reply from Fotospeed

Thank you for the feedback Tony, I will be sure to pass your points on to the team as you should be receiving replies to your emails, so apologies that this has not been the case.

Best wishes
Emma

Rated 5 out of 5 stars

Easy to order

Easy to order, having checked on website the sort of paper I wanted. very rapid delivery

2 June 2026
Fotospeed logo

Reply from Fotospeed

Thank you for taking the time to review us Francis, we really appreciate it.

Best wishes
Emma

Rated 5 out of 5 stars

Fotospeed were excellent as always

Fotospeed were excellent as always. Good advice before purchase, product well packaged and promptly delivered. DPD delivery guy let them down by not ringing the doorbell and leaving it on the doorstep in the rain, but that is not Fotospeed's fault. I am always confident about buying from Fotospeed.

1 June 2026
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Reply from Fotospeed

Thank you for the review, I am so pleased that you were happy with our service and product but sorry that the delivery was not as it should have been.

Best wishes
Emma

Rated 5 out of 5 stars

Ease of use...

It was easy to find out the details of all the papers that Fotospeed supplies, including ICC Profiles. The little bonus of a small packet of Haribo was a pleasant surprise and a nice touch to find in the packaging.
The only downside to my whole experience so far with Fotospeed is that there are only 2 copies of each paper in the test packs. Would it not be a good idea to offer 3 or 4 of each paper type, as well as a 'Test Image', so that those buying the papers could make a more informed decision as to which paper would suit the buyer better?

31 May 2026
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Reply from Fotospeed

Thank you for taking the time to review us Paul, I will pass this feedback on to management.

Best wishes
Emma

Rated 5 out of 5 stars

Fotospeed have been helpful

My item is on back order but I expect it to be fine when it does arrive and Fotospeed have been helpful with information in the meantime.

30 May 2026
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Reply from Fotospeed

Thank you for the review Richard, we really appreciate it and appreciate your patience whilst waiting for the order from Germany.

Best wishes
Emma

Rated 5 out of 5 stars

I always find the team at Fotospeed to…

I always find the team at Fotospeed to be incredibly helpful and very knowledgeable. They always are willing to help with technical support and their delivery is very reliable and fast. The papers they supply are excellent- overall superb

28 May 2026
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Reply from Fotospeed

Thanks for the great review Paul we really appreciate it and your ongoing support of Fotospeed.

Best wishes
Emma

Rated 5 out of 5 stars

Every time we put in an order with…

Every time we put in an order with photospeed, who we have dealt with for years the order is on time. All members of staff we speak to are so helpful and kind.

Thank you.

27 May 2026
Fotospeed logo

Reply from Fotospeed

Thank you for your kind words Geoff, we really appreciate your feedback.

Best wishes
Emma

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