Ordered 4 t-shirts at 19:55 got a dispatch email with tracking at 22:33. 2nd time ordering last arrived fast also. T-shirt are good heavy material. Only issue was the money t-shirt the medium is ve... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I love Footasylum because it has a great selection of brands and styles, making it easy to find clothes and trainers I like. The website is easy to use, delivery is reliable, and there are often good... See more
Company replied
Prompt delivery and arrived well packaged. Unfortunately, I had an issue with returns label, not Foot Asylum fault. Niranjee from their customer service team was quick and efficient in resolving my... See more
Company replied
Usual great choice, especially on line where they have more Adidas products. Smart Adidas lightweight jacket, I already have it in blue but the green was irresistible in the sale. Lovely staff in Wrex... See more
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Company details
Written by the company
Established back in 2005, Footasylum has made a name for itself as one of the leading retailers of fashion streetwear and sportswear. Always on the lookout for new and upcoming brands, we’ve got our finger firmly on the pulse of the street and sports fashion scene. Shop the latest releases from streetwear giants Nike, adidas Originals and Jordan, update your activewear with Under Armour, Monterrain and The North Face or give your look a premium feel with Calvin Klein, Tommy Hilfiger, and Alessandro Zavetti. Whether you shop with us online or in store, at Footasylum we aim to defy ordinary and pride ourselves on our huge range of footwear and apparel. Our in-store team are always eager to help, hooking you up with the latest streetwear and our mailing list will keep you in the know on all things Footasylum.
Contact info
United Kingdom
- customerservices@footasylum.com
- www.footasylum.com
4.5
Excellent
86K reviews
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amazing quality
amazing quality, quick and easy delivery, great prices and deals. i ordered 2 shorts sets and both came nicely wrappled and packaged. great services.
18 July 2026
Unprompted review
Reply from Footasylum
Thanks so much for the fantastic review! We're thrilled to hear you enjoyed the quality, quick delivery, and great prices. It’s always a pleasure to know our packaging and service hit the mark. Hope to see you again soon for more awesome finds!
Reply from Footasylum
Thanks so much for the 5 stars, Shirley! We're delighted to hear that ordering was a breeze and that our service was quick and efficient. We love knowing you had a smooth shopping experience with us. Hope to see you again soon!
The quality of my good I received I…
The quality of my good I received I like it. And also the delivery service.
22 July 2026
Unprompted review
Reply from Footasylum
Thanks so much for the 5 stars, Christine! We're delighted to hear you enjoyed the quality of your purchase and the delivery service. It’s fantastic to know you had a smooth experience with us. Hope to see you again soon for more great finds!
11/10 recommended. Footasylum
First time using Footasylum. Spot on. Good price. Got a discount as well and was delivered the next day. Will definitely use again.
22 July 2026
Unprompted review
Reply from Footasylum
Thanks so much for the fantastic review, David! We're thrilled to hear you had a great experience with our prices and quick delivery. It's awesome to know you'll be shopping with us again. Looking forward to your next visit!
Reply from Footasylum
Thanks so much for the 5-star review, Sonia! We're delighted to hear that your order was easy to place and arrived quickly. It's fantastic to know you had a smooth shopping experience with us. Hope to see you again soon!
Reply from Footasylum
Thanks so much for the 5 stars, CC! We're delighted to hear your delivery was quick and smooth. It's fantastic to know you had a great shopping experience with us. Hope to see you again soon!
A definite go to for an efficient and prompt service.
Easy to order with size choices available. Sufficient updates and fast delivery. No complaints at all.
23 July 2026
Unprompted review
Reply from Footasylum
Thanks so much for the fantastic review, Katie! We're delighted to hear that you found it easy to order with a good range of sizes, and that your delivery was quick with updates along the way. We love knowing you had a smooth shopping experience with us. Hope to see you again soon!
Reply from Footasylum
Thanks so much for the 5 stars, Prashant! We're delighted to hear your item was delivered within 48 hours. It's great to know you had a quick and smooth shopping experience with us. Hope to see you again soon for your next purchase!
Reply from Footasylum
Thanks so much for the 5 stars, Waqar! We're delighted to hear you found our service punctual and top-notch. It’s fantastic to know you had a great experience with us. Hope to see you again soon for your next purchase!
the best thank you 👍
18 July 2026
Reply from Footasylum
Thanks so much for the fantastic review, Armen! We're delighted to hear you had a great experience with us. Your support means a lot, and we look forward to seeing you again soon. If you ever need anything, just give us a shout!
Orders.
My order went fine, but my wife ordered the same time for the kids birthday and we are still waiting 1 week later for the delivery and there’s no update either.
So for that reason we are not happy.
18 July 2026
Reply from Footasylum
Hi faz
Thanks for taking the time to leave this review.
We're pleased to hear your order arrived without any issues. However, we're sorry to hear that your wife's order for your child's birthday has been delayed and that you've not received any updates on its progress. We completely understand how frustrating this must be, especially when the order was placed at the same time.
I've got your details and will personally look into this for you. Please keep an eye on your emails, as I'll be in touch shortly to help get this sorted.
Thanks
Nabz
The transaction was fraud
The transaction was fraud. I alerted footasylum, I alerted the delivery company but no action from either. Now with my bank and waiting for refund or will action a chargeback
11 July 2026
Reply from Footasylum
Thanks for taking the time to leave this review.
We're sorry to hear about this situation and understand how concerning it must be to discover an unauthorised transaction and feel that your concerns have not been addressed.
I've got your details and will personally look into this for you. Please keep an eye on your emails, as I'll be in touch shortly to help get this sorted.
Thanks
Nabz
All sorted thanks
Hi spoke to footasylum all sorted be back to buy one September
Thanks
To their spokesman great
18 July 2026
Reply from Footasylum
Hi Jim
Thanks for taking the time to leave this review.
We're sorry to hear about your experience. We understand how disappointing it must have been not to receive your first coat, and then for the replacement coat to be unsuitable, as it was intended for a child.
I've got your details and will personally look into this for you. Please keep an eye on your emails, as I'll be in touch shortly to help get this sorted.
Thanks
Nabz
Reply from Footasylum
Thanks so much for the 5 stars, Mauro! We're delighted to hear you found the items great value and that your delivery was prompt. We love knowing you had a smooth shopping experience with us. Hope to see you again soon!
Reply from Footasylum
Thanks so much for the 5 stars, Paula! We're delighted to hear you found our staff friendly and helpful. It’s fantastic to know you had a positive experience with us. Hope to see you again soon!
Footasylum are brilliant
Footasylum are brilliant they always have great offers, excellent customer service. Im always pleased with my orders when they arrive.
18 July 2026
Reply from Footasylum
Thanks so much for the fantastic review, Charlotte! We're delighted to hear you love our offers and that you're always pleased with your orders. It’s great to know you enjoy shopping with us. Hope to see you again soon for more great finds!
Trainers are great, shame about the delivery
Trainers are great, price was ok. Delivery absolutely dreadful as always with Evri. System says coming on Friday, spent the day waiting around for a delivery, finally arrived Saturday. I won’t buy from foot asylum again if they use Evri.
18 July 2026
Reply from Footasylum
Hi
Thanks for taking the time to leave this review.
We're glad to hear you're happy with the trainers and the price you paid. However, we're sorry to hear the delivery experience didn't meet expectations. We understand how frustrating it is to set aside time for a delivery based on the tracking information, only for it to arrive later than expected.
We'll be sure to pass your feedback regarding the courier service on to the relevant team, as we know how important a reliable delivery experience is.
We appreciate your feedback and apologise for the inconvenience caused.
Thanks
Nabz
Reply from Footasylum
Thanks so much for the fantastic review, Sandra! We're delighted to hear you had a speedy delivery and enjoyed the quality of our products. We love knowing you had a smooth shopping experience with us. Hope to see you again soon!
Don't buy online go to store
Great delivery time but the £165 reduced to £100 are not the quality I've purchased elsewhere now I know why mutch a big reduction and why I could not purchase my size in store 😕 stitching is off
27 June 2026
Reply from Footasylum
Hi Chris
Thanks for taking the time to leave this review.
We're pleased to hear your order arrived quickly, but we're sorry to learn you're disappointed with the quality of the item received. We understand how frustrating it is when a product doesn't meet the standards you were expecting, especially when you've purchased similar items previously.
I've got your details and will personally look into this for you. Please keep an eye on your emails, as I'll be in touch shortly to help get this sorted.
Thanks
Nabz
Reply from Footasylum
Thanks so much for the 5 stars, Toni! We're delighted to hear you had a quick and smooth experience with us. We love knowing you enjoyed your shopping and hope to see you again soon! If you ever need anything else, just give us a shout.
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