Flight Centre UK Reviews 

My husband went to the Romford branch of Flight Centre and made an enquiry about a trip to Australia. Unfortunately the staff have not sent any flight plans and prices and it’s been over a week. He physically went in to enquiry and they haven’t even bothered to send any flight plans email.

Kimberley understood my travel brief and came back to me very quickly with all the options.

Sam McDougall organised our holiday to Australia and she did an amazing job. Myself and one daughter wanted to fly to Sydney to visit my youngest daughter who lives there. The hotel in Sydney was situated very near my daughter’s flat and was located near the beach. We wanted to visit Uluru, Cairns and Port Douglas and myself I wanted to visit a friend in Adelaide too. All internal flights were conveniently booked and car hire too. The hotels Sam selected for us were perfect: fridges and small kitchenette in all rooms. The locations were all perfect. Thanks to Sam we had an amazing holiday.

Chloe was SO helpful on making a reasonably difficult booking to Orkney and then having to change the date having made the original!!!
She is a star and THANK you Chloe.
David and Susan

Emily was SO helpful with our complicated family booking - happy to look into so many different options as our plans kept changing, managing to get us a lower price than the original quote - and even sorted out a seat issue that BA said they wouldn't fix. Thank you Emily!

For the past several years, we have returned to Mel at Flight Centre to help organise and book our holidays, including trips to Europe, backpacking through Scandinavia, and our honeymoon in Africa. We feel like Mel understands what we want from a holiday, even when we are not sure ourselves.

On our most recent trip, there was an issue with our accommodation, and Mel quickly sorted it out so we could focus on enjoying our holiday.

To Dear Saleha Begum, I had the most Awesome time ever, thank you ever so much for your kind, caring, support and patience, I am extremely grateful for your professionalism and customer care before and after care. I sure know where to come for my next trip.

Take care and keep safe.

With Julia I have booked and made two long haul trips to New Zealand within the past 3 years and everything has gone so smoothly that I have now booked my and my eldest son’s trip to St Lucia for my younger son’s wedding - the flights and the hotel.
I am supremely happy and all the stress has been taken away!

It was time for another trip to Melbourne Australia. I have previously arranged my travel with the Flight Centre in Romford where arrangements had been made for me by a very efficiently Melanie Hill.
On calling in at the Flight Centre I was delighted to see that Mel was still a key operator behind the desk so I waited for her to become free and then asked her to arrange my forthcoming trip.
Being of a larger frame I tend to seek Business class for such a long flight and Mel set about options open to me, the fares presented to me had increased a little which I had expected Mel presented to me a number of options showing flights and timings, everything look fine Mel had done a great job however when I asked for seat allocation Mel explained that the options presented were on a new fare system called a saver fare and as such had removed seat allocation unless further payment was made and also that if I required entry into the airport lounge that was also a further costs. Sadly I had to turn down Mel’s options and asked her to seek further choices with seat and lounge access included in the overall flight as I had had on previous flights to Melbourne . Mel smiled and began further searches which eventually arrived at a suitable flights which I then accepted.
I would like to express my thanks and gratitude to Mel for all of her assistance in arranging my flights, she did so in a very professional and pleasant manner, she persevered until she had met my wishes even though I wasn’t the easiest of customers to deal with, nothing was too much trouble for her. Well done young lady you are a star.

Chris Rigby-jones has been brilliant, very reactive. Even contacted me on his day off.

We'd used Flight Centre previously for flights, this was the first time we'd used them for creating a full trip. We'd already planned and costed the trip through the Canadian Rockies and onto Alaska - but we asked if they could match the price. Our travel consultant, Jamie Bawn, came back with a lower price which included extras that we hadn't known about. His service was prompt and informative - and he always came back quickly if we had a query. Even when the holiday was over and we were home, he chased up and resolved an outstanding issue we had with one of the hotels.

Helpful friendly explained everything

Well what can I say! Alex is by far the best travel agent I have ever dealt with in all my years of travel, and I can safely say he is nothing short of excellent! He was efficient, professional, knowledgeable and friendly, and was also able to talk from experience, recommending some amazing places worth visiting on my trip. He definitely went above and beyond and I would like to thank him for his support and patience in making it all happen seamlessly - helping me make my trip a very special one.

Can’t thank Abigail enough, she took the multi trip details and came back with a great package. We came back with multiple questions and changes before going back to the original one she recommended all with a smile.

Julia Brent was most helpful in booking my trip. Very professional and knowledgeable and made the booking seem easy.
We always use flight centre as all staff are so polite and helpful. Many thanks

The Flight Centre, (St Albans) since opening 34 years ago in Brisbane, Australia, this company has gone from strength to strength,
Behind the name is the highly knowledgeable staff,
Whether you want a weekend away or around the world cruise ‘The Flight Centre’ is the place to go.

Julia Brent, is extremely well travelled, and can give you tips on places to see that you would not normally get from your average travel agent.

Having travelled extensively myself, I have no hesitation in recommending the Flight Centre as your first and only stop It.

We have been booking with Melanie for a number for years. Booking our flights to Australia and the USA . She is an excellent listener and able to understand and fully meet our requirements.

I knew what itinerary I wanted but couldn't find a company to do it. Nathaniel arranged a tour and flights, covering all my requirements. It was good to arrange it all face to face. He was patient amd helpful with my questions, with a friendly disposition. Certainly pre-trip I feel confident in the arrangements.

Saleha was very friendly and helpful. My wife and i have made changes to our original itinerary and Saleha dealt with these promptly and without fuss. Our multi-stop holiday has been made so much easier by booking through flight centre.

Flight center was amazing for me. Super helpful, looked in to everything to find what would work well for me and my family. I will definitely be back again to plan our next adventure