ORDER NUMBER 66828. WHAT IS THE STATUS OF MY ORDER??? On April 10 2026 I ordered (1) 530036098 Poulan Throttle Lockout @ $14.39, and (1) 530010845 Poulan Jonsered Fuel Gas cap @ $15.99. My credit... See more
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🚫 Unreliable Seller – Still No Refund! Відгук: I returned my order on October 2, 2025, according to the law. The seller — FOP Vitkovskyi Vladyslav Dmytrovych (online stores FIX PARTS and ALLPA... See more
Company replied
Great place to buy OEM parts The parcel came well packed, however it did take around 2 weeks to arrive as the part was coming from the manufacture. The inside plastic that is meant to seal the part s... See more
Company replied
Staff are knowledgable and helpful. Items are genuine, and they sent me the latest version of the parts i need. Thank you fixparts! Will be ordering in the future again. For philippine customers,... See more
Company replied
Company details
Written by the company
We have 8+ year experience engaged in the sale of auto parts for cars, trucks, as well as special equipment and motorcycles. We are here to offer you the best shopping experience through superior product selection and best service.
Contact info
Rēzeknes 5B, LV-1073, Riga, Latvia
- +371 20320022
- sales@fixparts-online.com
- www.fixparts-online.com
3.0
Average
315 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 75% of negative reviews
Typically replies within 1 month
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
5 Stars !!
Quick response and fast shipping to the Netherlands. Thanks !! A+
23 May 2022
Unprompted review
Reply from AUTOMOTIVE PARTS - FIXPARTS-ONLINE.COM
We are incredibly grateful that you took the time out to leave us a 5-Star review. We are looking forward to having business with you again.
Reply from AUTOMOTIVE PARTS - FIXPARTS-ONLINE.COM
Thank you for your feedback! We are working on adding more shipping methods and optimizing our logistics efforts. We hope that shortly we can decrease the time and price of postage.
Great service and fast shipping
Great service and fast shipping, Thanks again.
23 May 2022
Unprompted review
Reply from AUTOMOTIVE PARTS - FIXPARTS-ONLINE.COM
Thank you so much for taking the time to leave us a 5-star rating - it's much appreciated.
Best buying experience.
First of all, robert is the best ar service so thank you robert! Delivery arrives within a few days , all the parts match, all original stuff. (I ordered mercedes parts several times and all arrived just as I wrote.) The price is also just fine!!
21 May 2022
Unprompted review
Reply from AUTOMOTIVE PARTS - FIXPARTS-ONLINE.COM
Thank you very much for this review. Your rating is important to us. We will also certainly convey your praise to Robert. Thanks again.
Parts arrive as and when not as promised.
I ordered parts for my car from these company because they had the items in stock and promised a fast delivery time if you paid extra for the shipment which I did. Sadly the parts never arrived on time or as promised. I then had to chase them and wait 1 month to receive my parts. I then requested a refund for my shipment but instead I received a portion of the shipment and they kept the rest. When making the order it all looked like everything was paid for upfront, then to my surprise I also got £70 import tax to pay. All in all a very annoying and frustrating experience. Won’t be using them anytime soon if I can help it.
13 May 2022
Unprompted review
Reply from AUTOMOTIVE PARTS - FIXPARTS-ONLINE.COM
Hi,
We are very sorry that you've got a negative experience when ordering parts from us. We always try to improve the way how we handle supply and shipping.
For the specific issue around import tax that you've mentioned, we have a text that indicate that we are shipping from EU and you have to be aware of the import duties - "As we are shipping goods from EU, please refer to the Tax and Duty information to understand your import tax implications for UK." As well as, before Submitting an order, we've added a checkbox, where you acknowledge that you understand that there will be tax duties implications. We are always open to better ideas on how we can make some limitations that we have more clear.
We'll investigate what happened with your order and will update a reply, to be transparent on what and why your shipment was delayed.
Once again, we are sorry that we were not able to provide the top-notch service, but we hope to improve our services and to see you again as a customer.
Have a good day!
Super service,fast shipping!!!!!
9 May 2022
Unprompted review
Reply from AUTOMOTIVE PARTS - FIXPARTS-ONLINE.COM
Thank you!
Delivery time not good
Delivery time not good. I paid 28 € to be delivered in 7 days and and is been more then 10 days and nothing. Now it suppose to be deliver on 9.05
7 May 2022
Unprompted review
Reply from AUTOMOTIVE PARTS - FIXPARTS-ONLINE.COM
Dear Florin,
We are very sorry about this situation.
I understand that you are disappointed, but I wanted to explain what happened.
As the order was placed on a Friday evening and as we do not work on weekends, we were unable to process it until Monday, which delayed the ordering and delivery of the goods. Therefore, it was sent out later than planned.
I know that my answers will not solve your problems, but we take responsibility for the shortcomings and always try to fix them.
Please reach out to us by phone: +44 14 184 61 184 or e-mail: sales@fixparts-online.com so that we can find a mutually beneficial solution.
Efficient and speedy service
Located the part I was looking for online at FIXPARTS. (This is no longer available in the UK). The price was very good and the service was even better. The part arrived ahead of schedule by 2 days!. I will use FIXPARTS again if necessary. Many thanks
3 May 2022
Unprompted review
Reply from AUTOMOTIVE PARTS - FIXPARTS-ONLINE.COM
Thank you so much for this review. We really appreciate you being a customer. We’re here for you anytime.
A pofessional supplier
Very good communication, and quick response as well as a good service.
29 April 2022
Unprompted review
Reply from AUTOMOTIVE PARTS - FIXPARTS-ONLINE.COM
Thank you Massoud Mahmoudi. It's much appreciated.
The parts arrived fast enough and in…
The parts arrived fast enough and in good condition.
Paul.
29 April 2022
Unprompted review
Reply from AUTOMOTIVE PARTS - FIXPARTS-ONLINE.COM
We are so grateful for your review. Thanks for sharing your rating with the community and us. We are looking forward to having business with you again.
I recommend and i am very happy
I recommend. Excellent communication and super fast delivery. Genuine product. I am very happy and satisfied. I will buy again.
18 April 2022
Unprompted review
Reply from AUTOMOTIVE PARTS - FIXPARTS-ONLINE.COM
Thank you so much for taking the time to leave us this amazing review. We are glad that you've had a good experience with us, and we hope to do business with you in the future again!
always good experience !
15 April 2022
Unprompted review
Reply from AUTOMOTIVE PARTS - FIXPARTS-ONLINE.COM
Thank you!
Easy and fast purchase and…
Easy and fast purchase and international shipment. 👍
7 April 2022
Unprompted review
Reply from AUTOMOTIVE PARTS - FIXPARTS-ONLINE.COM
Thank you so much for taking the time to leave us a 5-star rating - it's much appreciated.
Reply from AUTOMOTIVE PARTS - FIXPARTS-ONLINE.COM
Thank you. We glad that you had a good experience with us. Thanks for sharing your rating, and we are looking forward to having business with you again.
Great service speedy delivery fault…
Great service speedy delivery fault free end to end
3 April 2022
Unprompted review
Reply from AUTOMOTIVE PARTS - FIXPARTS-ONLINE.COM
Thank you so much for taking the time to leave us a 5-star rating - it's much appreciated.
Good bussiness
29 March 2022
Unprompted review
Reply from AUTOMOTIVE PARTS - FIXPARTS-ONLINE.COM
Thank you!
perfect seller
ordered a part for my new BMW motorcycle that I unfortunately dropped and got it within less than 2 weeks. cheaper than if I bought it from BMW in the states. thanks!
25 March 2022
Unprompted review
Reply from AUTOMOTIVE PARTS - FIXPARTS-ONLINE.COM
Thank you so much for taking the time to leave us a 5-star rating - it's much appreciated.
AMAZING SERVICE
AMAZING SERVICE
FAST DELIVERY
ORIGINAL PARTS,GOOD QUALITY
24 March 2022
Unprompted review
Reply from AUTOMOTIVE PARTS - FIXPARTS-ONLINE.COM
Thank you so much for this review. We really appreciate you being a customer. We’re here for you anytime.
Great responsiveness and reasonableness…
Great responsiveness and reasonableness on price. Great communication, prompt and substantive. As a good as a vendor gets.
10 March 2022
Unprompted review
Reply from AUTOMOTIVE PARTS - FIXPARTS-ONLINE.COM
We are so grateful for your review. Thanks for sharing your rating with the community and us. We are looking forward to having business with you again.
Excellent support and service!
9 March 2022
Unprompted review
Reply from AUTOMOTIVE PARTS - FIXPARTS-ONLINE.COM
Thank you so much for taking the time to leave us a 5-star rating - it's much appreciated.
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