Fiverr Reviews 

Bought 1000$ SEO service from a freelancer in fiverr , but he delivered nothing. scam website and over charging and No support on fiverr. Only AI bots.
On the other hand Sellersell Provided the same service for 500$ and ontime.

Yet another online platform that sends you around in circles. I'm attempting to get invoices. I realise I hadn't checked the right box ages ago, so I need the invoices/receipts issued retrospectively now. Instead, I just get stuff about my email address, which I can't resolve either because of Fiverr's lack of response. It's such a yawn. It's a good platform, but this kind of backroom stuff is just exhausting. If you read this, Fiverr, please HELP!

Do not use this company, I have had a bad experience and ive asked for my previous reviews on a particular person to be removed as at the time I thought what they did was real bit they used bots and FAKE STREAMS. Fiverr are no help at resolving the issue.

As a freelancer, this website feels like borderline slavement. The elephant in the room is the 20% cut, which is fairly aggressive for a platform like this, with $500 or more in orders, cut is 25%, nuts!

You are forced to list packages, even if your services are by quotes, this opens the door for abusive clients who can get the cheapest package for a hard service. Oh and cancelling is not an option, if you cancel your success rate (Fiverr's proprietary performance rating) will be affected, and this affects your presence in the search results.

One last rule that is absolutely gross, is that you can't take clients off the platform. Even with the absurd cut, comunication via the platform is limited and sometimes comunicating via other platforms is necessary. If you do is a permanent ban.

My recomendation? Grow presence on the internet and accept payment via forms or invoices if your work is tailored to needs. Use this platform but sparingly, eventually moving on from here. This platform is absolute abusive, toxic and greedy...

My name is Ishraaq, Shift Manager at Octan Studios. I extend my sincere hopes that this account reaches you and that Fiverr continues to prosper.

I have thoroughly coordinated all correspondence and assessments with Fiverr's internal team before presenting this matter. This is not an impulsive decision, I have approached this with meticulous documentation and clear justification at every step.

Order No. ending in 9185 reached completion. The client voluntarily submitted a five-star review (both private and public), marked the order as finalized, and provided enthusiastic written acknowledgments regarding the accuracy and quality of our deliverables. These actions occurred entirely of the client's volition. Over fifteen days have elapsed since this final approval all documented on record.

Subsequently, the client had procured hosting from a local vendor. Despite our repeated attempts, migration encountered significant complications. We had explicitly inquired beforehand about their hosting provider and its technical compatibility. The client assured us it was suitable. Upon deployment, frustration led them to claim our team lacked competence.

We arranged a video consultation to clarify: their hosting provider simply did not support the required technical stack. We reminded them that neither did we recommend this provider, nor had they consulted us before purchasing. The client dismissed our explanation and criticized our professionalism. Our team escalated to Fiverr Customer Support, noting the client was being unreasonably uncooperative regarding a matter entirely outside project scope.

Customer Support responded, recommending continued effective communication. We followed this guidance. However, the client then claimed dissatisfaction with the entire project, despite it being entirely custom-coded in Next.js over a three-month engagement and filed a refund request. A supervisor named "Steve" conducted an extensive review of recordings, chat logs, and delivery documentation. His ruling was clear: the issue originated entirely from the client's hosting choice and fell outside project scope. He confirmed no cancellation or refund would be authorized. In goodwill, we resolved their hosting complications, migrating their systems and providing evidence that everything functioned at production-ready standards, fully operational and verified.

On May 6, 2026, we received notice that Fiverr had granted a $900 partial refund. When we contacted Support, they explained the client had provided evidence that "core deliverables" did not meet production standards. Our communications continued until Support unilaterally marked the ticket "Resolved" multiple times without providing clarification. I intervened professionally, requesting: which deliverables had been marked as non-production-ready? Steve refused, citing confidentiality. I clarified: I was not asking for his investigation report—only which deliverables the client had objected to.

I referenced Fiverr's Terms of Service: "When any delivery falls outside the 14-day grace period and the client has voluntarily approved the deliverables and provided feedback, such actions demonstrate finality" and "The option to request a partial refund will only be available for orders in active status. Once an order is marked complete, partial refunds are unavailable."

Steve responded: "Fiverr maintains discretion to mediate when evidence of non-functionality is substantiated, even after a transaction is initially marked complete." This contradicts Fiverr's published policies. Their terms consistently emphasize decisions that follow established guidelines, not discretionary overrides. This demonstrates Fiverr exceeded its stated policies and violated its own terms.

I submitted multiple levels of evidence, including video recordings. Steve disregarded each. When I highlighted in my investigation report that the client had retroactively deleted their original order messages including those expressing satisfaction, Steve ignored this critical detail.

I earnestly hope Fiverr's senior management might reconsider this decision. Realistically, I harbor no such expectation. This matter has resulted in a 68.75% financial loss to our studio. The path to recovery remains unclear.

As Shift Manager, I must caution sellers: exercise extreme diligence. When platforms operate according to their whims rather than their policies, you will find yourself caught in endless cycles of justification, disrespected and without recourse.

I will update readers should any meaningful resolution emerge.

It's okay in general but withdrawals do take long.

I am writing my openion abut their service, I am really not satisfied their service, at the beginning their service and system was much better but now the system is scarry. Need to focus on freelancer.

Fiverr has pros and cons
pros will be that there is a large pool of freelancers. designers, web devs, backend, apps, so on. the pool itself is big so there is a spectrum. there deifinitely are very good devs on the market that do good work at nice prices. made a website through here a while back and the result was quick and nice quality.

cons will be that you have to vet them. yourself. no support from the platform. well maybe some but don't rely on. took as long to check people as the website took. need to be careful.

to be honest I looked around, couldn't settle on a dev. had to ask people I knew for recommendations. inconenient that reviews aren't enough and you have to look for help elsewhere. you cant rely on the platform for that

I’ve spent YEARS and a huge amount of money on Fiverr, including being a Fiverr Pro member, only to get treated like loyalty means absolutely nothing.

Fiverr shut down the Pro Loyalty Program and gave users basically ONE WEEK to redeem points that took years and thousands of dollars to accumulate. If you missed the email or didn’t see it in time, too bad — your rewards are just gone.

What’s even more frustrating is support doesn’t actually help. They just reply with generic “we understand your frustration” copy-paste responses while refusing to provide any real solution or accommodation for long-time customers.

Imagine spending years building up rewards through constant platform usage, only for Fiverr to erase them almost overnight with barely any notice. That is not how you treat loyal customers.

A company this large should have offered:
- a proper redemption period
- account credits
- automatic conversion of points
- or at minimum reasonable exceptions for long-time Pro members

Instead, they chose the cheapest and most anti-customer route possible.

Really disappointing experience and a terrible way to treat people who supported the platform for years.

Terrible experience with Fiverr as a business owner.

I hired a freelancer through Fiverr for Google Ads and landing page work on a live business website. The freelancer damaged the site, deleted or broke pages tied to active Google Ads campaigns, failed to complete the agreed work, and caused wasted ad spend, lost customer opportunities, and emergency cleanup work.

When I brought this to Fiverr, their response was essentially that because the freelancer logged hours and submitted descriptions, they would not cancel or refund the order. That completely misses the point. Logging hours does not mean the work was competent, completed, or free from damage. A freelancer can accurately log time and still cause serious harm to a buyer’s business.

Instead of addressing the actual damages, Fiverr suggested I use another Fiverr service to find a new freelancer. That is insulting. My complaint was not that I needed help finding someone else. My complaint was that a freelancer on their platform damaged my live business website, affected active paid advertising, and left me with repair costs.

Fiverr’s handling of this situation shows very little protection for business buyers who give freelancers access to real business assets. If a freelancer damages your website, wastes ad spend, fails to complete the project, and then logs hours, Fiverr may still side with the freelancer because the hours were “properly recorded.”

I would strongly caution any business owner before using Fiverr for work involving a live website, Google Ads account, SEO pages, or anything revenue-critical. In my experience, Fiverr’s dispute process focused on whether hours were logged, not whether the work caused damage or whether the buyer received what they paid for.

stay clear. scamming web designers work on there. set up a website. u pay leave good feedback then they pull down site and blackmail monthly… fivver sides with them as already left feedback. just facilitates criminals .

Fiverr has been one of the most disappointing professional platforms I have used. I was convinced to upgrade to Fiverr Pro with promises that professionals would understand business requirements and that shortlisted freelancers would be available for serious work. After payment, the shortlisted freelancers themselves declined the project saying they had no time for new work.

When I requested a refund, Fiverr did not return the money properly and instead issued a restrictive credit note with a very short validity period of only 20 days. The credit could not even be redeemed freely.

I contacted nearly 10 freelancers for design and content creation work. Most only asked questions, delayed discussions, and ultimately refused the project. The platform appears heavily focused on onboarding and charging clients rather than ensuring service delivery or accountability.

There is practically no proper grievance redressal system, no responsible escalation channel, and everything operates through virtual automated responses. Extremely frustrating experience for genuine business users looking for professional support.

Would not recommend Fiverr Pro for serious business requirements.

I've been using Fiverr for about half a decade now and to say its services have helped my business needs have been an understatement. Fiverr is full of fantastic sellers that come in a wide variety of skills and offers. It takes time but once you find the right person, it's golden.

What keeps me from giving the site a full five stars however is its recent acceptance of AI "art" over the past couple of years and lacking of checks and balances in making sure some sellers aren't trying to pass some AI off as art.

I've been a pro verified, top seller on Fiverr for 8 years. I recently had a difficult client who sent me some very "rough" vocals to tune. I told the client that I could only do so much, but he wanted to proceed. After many hours of work, and providing revisions, the customer decided to contact support to cancel the order.

Fiverr support canceled the order and refused to release the funds for me to get paid for the work I had done. No explanation, no word to me, no way to contact them to review the case. Just 6 hours of work down the toilet. They have no regard for the people working for them, they just take 20% of your earnings, and never help you in cases like this.

I placed order for 6 closet designs on May 6th. paid for rush order to be completed by May 7th. Cheema, the freelancer sent 1 design on the 7th which had nothing to do with the order request. He said will fix it by day 2, and the remaining order, he will deliver 1 per day which is not what I paid for, so I requested a refund and he refused Then on day 3 he submitted the 1st design as requested and a 2nd design out of the 6 that were to be delivered on May 7th. Today is day 5 and he has failed to meet the order requirements. Nothing else has been sent, I have issues with my client due to lack of presenting design on a timely manner. I reported to Fiverr and they said the freelancer is the one that can refund, when the freelancer refused. I tried to give him a poor review, and Fiverr system won’t allow it to be submitted.

Fiverr's Own System Cost Me $420 and They Refused to Take Responsibility

I am a freelance developer on Fiverr and I recently had one of the most frustrating experiences of my career on this platform.

A client placed a $420 order for a Next.js website with Supabase integration. We had a full video call, prepared documents together, and agreed on everything. The client was happy and ready to proceed.

When the client tried to share their own Supabase project credentials with me in the chat so I could begin development, Fiverr's automated system detected the words email and password and immediately banned the client's account and canceled the order automatically.

This is a completely normal part of web development work. Developers need project credentials to do their job. Fiverr's bot had no context, flagged a legitimate professional conversation, removed the client, and destroyed a $420 order.

I contacted Fiverr Support immediately and explained everything. I provided a full timeline, mentioned our video call, and offered all documentation as proof. The case was escalated multiple times all the way to a supervisor. After days of back and forth, their final answer was that the order is not eligible for compensation because no delivery was submitted.

Of course no delivery was submitted. Fiverr's own system banned the client before the project could even start.

I lost $420 worth of time and work because of a flaw in Fiverr's automated system and they have taken zero responsibility for it. No compensation, no credit, nothing.

If you are a freelancer thinking about relying on Fiverr as your main source of income, please be aware that their system can destroy your orders at any time and they will not compensate you for it. Your time and work have no value to them once their automated system makes a mistake.

I hope Fiverr fixes this serious flaw and starts protecting the sellers who built this platform.

This website is a scam. I got billed without even requesting a gig. The freelancer sent the offer which I did not accept. Suddenly, I got a message saying that the freelancer will start working on the project and I realised I got billed.

My freelancer account was recently blocked for 90 days shortly after I subscribed to the Kickstart features. I paid approximately $15 for the subscription, but I am currently unable to use those features due to the account restriction. And I don't recommend a lot of spam and fake messages after the subscription.

You can find yourself some profits from there but it's 95% spam, 3% inadequate replies, 2% actual legitimate customers.

Registered several weeks ago, 0% success.

My account was disabled for "off-platform talk," but I’ve proven no violation occurred. I provided video evidence for Ticket #14475394 showing the link I sent was a view only portfolio telegram channel, no messaging even possible there.
Most importantly, the client returned to Fiverr and paid in full on site. I secured a sale for Fiverr, yet Support (Agent Sania) is ignoring the logs and giving canned "No" responses.
I am a professional animator with a 4.7-star rating. I am asking for a human Senior Trust & Safety review of the actual transaction records. Stop letting bots punish innocent sellers.