Fish4Dogs Reviews 

127
•
TrustScore 5 out of 5

4.8

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Evaluating 34 reviews, reviewers overwhelmingly had a great experience with this company, consistently noting the exceptional standard of products. Customers frequently praise the high quality of the food and natural treats, noting that their dogs love the meals and show remarkable improvements in their coats and vitality. People also appreciate the prompt delivery services provided, finding the online ordering process to be remarkably smooth and straightforward. Some reviewers were not happy with the delivery courier service chosen for shipping, mentioning that drivers frequently ignore delivery instructions. Additionally, a few consumers experienced occasional challenges regarding communication or assistance when trying to resolve account or order issues.

What people talk about most

Product

Consumers find product to be remarkably positive, highlighting high quality ingredients and excellent health... See more

Quality

Clients share positive opinions on quality, highlighting excellent ingredients and fresh food that make their... See more

Delivery service

Reviewers express general satisfaction regarding the delivery service, noting that packages arrive quickly... See more

Customer service

Users describe ambiguous interactions with customer service, often praising brilliant and fast responses as... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I have ordered cat food from here for a number of years now. I absolutely love that all the packaging is recyclable. It's easy to use. It's got great ingredients, a limited amount of nasties. When the... See more

Rated 5 out of 5 stars

Absolutely amazing, quality food, my German shepherd loves her Fish Jerky in a morning to clean her teeth and then again at night which she eats on our bed. Exceptional service from ordering to delive... See more

Rated 5 out of 5 stars

We tentatively used FISH4DOGS when my working cocker was a pup. The whole experience was brilliant, then we get onto the treats and food, we have NEVER had a single fault with anything throughout the... See more

Rated 5 out of 5 stars

Amazing customer service - an actual person with experience of dogs. My dog was not easily maintaining his weight and was underweight due to being very active. I used the chat function for advice... See more


Company details

  1. Pet Store
  2. Animal Feed Store
  3. Pet Supply Store

Written by the company

Fish4Dogs official online shop. Tasty, natural and healthy premium fish-based dog food and treats; which are grain free, hypoallergenic and packed with naturally occurring Omega 3. Buy direct with fast, free delivery and weekly special offers.


Contact info

4.8

Excellent

TrustScore 5 out of 5

127 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.8

All reviews

(127)

34 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Best food we’ve ever used

We have used Fish4Dogs for a number of months now for our two dogs and we have had nothing but good experiences.

It has better quality ingredients than most high street brands and it has had a positive impact on both our dogs behaviour.

Our spaniel can be funny with his meals - with previous brands he has always picked at his food over the day but with Fish4Dogs he eats it all straight away, and this is the only food he’s ever done that with.

We feed ours the Finest range (we did initially start with Superior but accidentally ordered the Finest when reordering - they love both so stuck with the latter). We also buy the salmon mousse to add to their meals every now and then as a treat - they go crazy for that.

Their coats are more glossy and their eyes more shiny after feeding them this food for several months and as mentioned above, their behaviour has improved. They just seem calmer on this food than what they have been previously.

We also buy the treats. I think we’ve actually tried all of them now and there hasn’t been a single type which the dogs won’t eat. Their favourite are the salmon cookies.

We’ve recently started tried some of the mousse for our cat from the cat food range, and again it goes down a treat. He tries to raid the bin for the pouch after he’s finished!

All in all, I’d highly recommend this food. It’s good quality ingredients at an affordable price and all of our pets love it.

23 December 2021
Unprompted review
Rated 5 out of 5 stars

Good Impression so far!

I got in touch with fish4dogs as my boy has IBD and we need him on the working foods, but they didn't offer a sample for this. I didn't want to buy a large bag if he wasn't going to eat it! I spoke to a lovely advisor (I want to say Harriet?) and she recommended the best flavour for him and sorted out a load of free samples of the working dog white fish for us! Very excited to try it, hopefully my boy will thrive on it!

1 December 2021
Unprompted review
Rated 5 out of 5 stars

Fantastic

A friend who has no access to the internet asked me to order some Fish Jerky treats for her dog.
This has been a great experience from opening their website to the items being delivered very quickly.
I have no comment on the content of their products but my friends' dog loves the jerky treats!
I highly recommend this company.

8 October 2021
Unprompted review
Rated 3 out of 5 stars

Took 5 days to be picked🤔

Fabulous treats both my dogs have had them for years, ordered on a monday early. Waited 5 days nothing arrived I rang on the 7th day to be told it was picked Friday so would be with me this week, as I said to the lady I don't know why it's taken 5 days to pick an order to be told it can take up to 10 days for delivery and it states this on the website. I went onto the website and it does not I even took a screenshot. I haven't had an issue in all the years using this company but picking and delivery was slow.

24 July 2021
Unprompted review
Rated 5 out of 5 stars

Fantastic customer service from Fish4Dogs

Fantastic customer service from Fish4Dogs. Ordered one of their very handy sample packs to see if my dog would like it. The order arrived with the envelope open and the sample missing. I emailed asking for a replacement and they sent out a lovely sample box worth £16. When I emailed to thank them I said that my wee pup was off his food, but I thought it was because he’s missing his friend, who recently died. I got a lovely email back from Kirsty sending her condolences. How lovely to have such a personal service. Also my pup is in their puppy club via his training class and he’s just turned one so is transferring to adult food. They sent me a fantastic box of samples and a 1.5 kg bag of adult food for him to try. What amazing customer service and my dog loves their food.

14 April 2021
Unprompted review
Rated 5 out of 5 stars

Dog loves the food.

Brilliant seller. Have bought from them before and never been disappointed. Items are a good price, arrive very quickly even though it's free delivery, and my dog loves everything she's tried. Will definitely recommend.

9 April 2021
Unprompted review
Rated 5 out of 5 stars

Always spot on

I received my order yesterday after ordering on Saturday very happy with the speedy delivery. This happens every time really impressed with this company. The quality of the products is 10/10 I will never go elsewhere. Thanks again

2 December 2020
Unprompted review
Rated 5 out of 5 stars

my dog loves Fish4dogs and i do too..

my dog loves Fish4dogs and i do too... her coat is incredible. she is a sport dog and needs really good nutrition. customer service is AMAZING, always fast to answer, always ready to help and then some.

1 December 2020
Unprompted review
Rated 5 out of 5 stars

Fish4MyDog!

I have been using them for years now, since before the posh packaging, because our wee dog needs something healthy to keep her teeth clean.

And the (now with "Dental" added to the name) sea jerky became her very favourite part of the day. I can recommend the Fish Twists which are a perfect size to hold between paws and be big enough to give more than a few seconds chewing.

Also a firm favourite are the Fish Sausages which have a consistency similar to that of a well-known brand's dental sticks. In fact- without them our wee dog would have long since succumbed to her inappetence. I cut it up and sprinkle it on her dinner and she will now give her food dish her attention.

In all the range of treats (I haven't yet tried their complete foods, but have a lot of veterinary instructions to follow, so...) is great, with plenty of variety there for even the most discerning dog.

I note that some have rated on the delivery- I can only say that I have always been happy with it.

Yes, I was surprised when my most recent order suddenly showed me that I could expect to wait 10 days for delivery and then got an email to tell me that it would be even longer due to the pandemic. But- I did get it well within the advertised 10 days all the same! So I, for one, am relieved. And the wee dog? She is delighted as she didn't have to go without!

16 November 2020
Unprompted review
Rated 5 out of 5 stars

Excellent company

I ordered a dog food and my vet said my dog couldn’t have at moment as has a stomach blockage this company were so understanding and offered a refund , I will definitely order again once my dog can step her diet up.
I highly recommend this company

2 November 2020
Unprompted review
Rated 5 out of 5 stars

Excellent as usual

Again faultless customer service
Today I’ve been sent 2 packs of goodies for my pooch salmon mousse and trout mousse !
Unbelievably well looked after and thee best in pets food
Thanks again
Miss Wood

4 August 2020
Unprompted review
Rated 5 out of 5 stars

Faultless

Prompt, reliable and excellent natural food that my dogs adore. Squeaky clean bowls. Proof in the eating as healthy coats, bright eyes, clean teeth and firm stools. Been using this company for years and highly recommended.

13 June 2020
Unprompted review
Rated 5 out of 5 stars

Puppy Loves It.

Our older dog has used Fish4Dogs treats for ages. we recently got a puppy and switched him to the Puppy dry food and he loves it. We use the Superstar Sardine treats for training and he goes mad for them!

3 May 2020
Unprompted review
Rated 5 out of 5 stars

Love the company, love their food

We have been buying from them for 4 years since I got my first dog, Mork. He loves the food and gets so excited when i bring out a treat for him. He loves them all. He is a fussy eater but any of these products I use to coax him to eat especially the salmon mousse. The company is a pleasure to deal with always having special offers. Highly recommend. Keep up the great work. Thank you Fish4Dogs

6 April 2020
Unprompted review
Rated 5 out of 5 stars

Excellent products and customer service

We’ve been buying the working dog food for at least two years. Our wire haired vizsla thrives on it. She also loves the fish skin treats which are low calorie, crunchy and actually smell healthy. The customer service and deliver services are excellent and there are regular discounts. Highly recommend this company and the products.

22 December 2019
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look