First Thought Financial Reviews 931

Rico and Denise have been fantastic throughout the entire process! Helped us (FTB) choose a good product in the first place, got us a better rate when interest rates fell, and organised a new offer when we renegotiated the house price down.

Would recommend!

Denise and Lewis were both brilliant from start to finish. There were a few bumps along the way, but they kept everything moving and pushed things over the line when it mattered.

Communication was spot on – quick replies, clear updates, and they never left us wondering what was happening. It felt like they genuinely cared about getting us the result we needed.

I’d happily recommend them to anyone looking for a mortgage broker who gets the job done without any fuss.

Am happy with the service I received,
Was easy to understand, and was very helpful

Good communication and actioned everything quickly

Denise and Lewis were absolutely brilliant throughout my mortgage process. They were professional, friendly, and incredibly efficient — always available to answer questions and explain everything clearly. Their support made the whole experience smooth and stress-free. I couldn’t have asked for better service. Highly recommended!

Really helpful and thorough advisor. Phil made sure everything was covered and explained all the details.

Well explained to help me choose the right insurance to benefit myself and my kids.

Very trustworthy and always greets you with your password so you know who is calling you couldn’t ask for a better company to look after your life insurance

My advisor was really helpful and professional.
I’m really pleased with my policy.

Phil Smith has been very supportive and understanding during consultation, with no pressure to commit. I feel at ease knowing that we now have the correct life insurance cover

Brilliant advisor. High recommended.
I had spoken to Virren Parmar today regarding private sick pay. He was very professional and helpful. He went through the quote step by step explaining everything in full detail. He was excellent. Great service. Very pleased with the quote.

Courtney offered excellent advice and helped me choose the right policy for me

I spoke with Phil Smith and he was very informative. I had a regular life insurance policy and after i explained my current situation. He advised me to switch to income protection, which we both agreed would be a better fit.
He explained everything so well and so clearly that I didn’t need much convincing to change my policy.

Virren was incredibly helpful with imputing my application. Couldn’t recommend enough. Thank you!
Callum Thomson

Phil was very informative, not pushy at all and tailored my policy to my needs not just the most expensive policy options.

He was didnt waste any of my time and was understanding at cancelled appointments from my end but made sure to keep me updated.

I would highly recommend.

Just help people who don’t know about life policies I don’t have a clue

Hate cold callers but this turned out to be in my benefit. Representatives were patient , clear and concise.
Thank you so much, but please change your number so it does t come up as spam call

Very helpful, provided useful information and were always on hand to assist with any queries as well as going above and beyond with customer services. Very VERY happy to recommend and will plan to use again in future. I dealt with. Lady by the name of Alana - thank you so so much Alana, you really did help to assist in making a difficult transaction run smoother than it actually did. Thank you again Alana.