Denise and Lewis were both brilliant from start to finish. There were a few bumps along the way, but they kept everything moving and pushed things over the line when it mattered. Communication w... See more
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Review summary
Created with AI, based on recent reviews
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Reviews shaping this summary
Ben Collins was incredible to work with when he sold me my life insurance policy. From the very first conversation, he made everything clear and easy to understand. He took the time to explain all my... See more
Such a pleasure. Virren was extremely knowledgeable about all the products I enquired about, and, was able to give me all the information I needed to make an informed decision. All appointments schedu... See more
Virren Parmar is excellent! I contacted about 9 months ago and there was no annoying, constant sales calls, just clear communication and someone who is clearly incredible at their job. Ive now come ba... See more
Company details
Written by the company
We are here to guide you through the whole process, whether this is your mortgage or updating your protection for your business or loved ones. Here at First Thought Financial, we make the whole process simple and straightforward and by getting to know you we can really understand your individual situation to find you the most suitable solution. We can also help with many ways to protect your family and your standard of living when you need it most. There are various ways in which a family can protect itself, and because of the large range of products available, there is usually an appropriate policy for most circumstances, and most budgets. For a Free initial review or to arrange an appointment with one of our advisers, please call 01923 606 808 or visit www.firstthoughtfinancial.com
Contact info
First Floor, 112–114 High Street, WD3 1AQ, Rickmansworth, United Kingdom
- 01923 606808
- info@firstthoughtfinancial.com
- www.firstthoughtfinancial.com
4.9
Excellent
956 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 33% of negative reviews
Typically replies within 1 week
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First thought financial
Phil Smith was my insurance advisor, he recommended what was best for me and gave me great advice. Answered all my questions and made me feel secure with my discussions regarding my insurance. Thank you for you support Phil.
20 November 2025
Unprompted review
Excellent experience with Denise and…
Excellent experience with Denise and Savita. I would recommend FTF for sure.
20 November 2025
Unprompted review
Recommended ⭐️
Great customer service! Ben was very friendly, and clear in what was required from me. He took me through the variety of policies and which one would suit my needs best and process was quick and straightforward.
19 November 2025
Would definitely recommend.
Phil was really helpful, he was knowledgeable and able to give me clear and relevant advice and help me tailor my policy to my needs. I felt that my concerns were addressed and that I was empowered to make the right decisions.
13 November 2025
Unprompted review
Courtneay was fantastic
Courtneay was fantastic. Very patient and had a fantastic telephone manner. Thank you for explaining and meeting our needs. Fantastic service.
12 November 2025
Thanks Savita
Savita was good at responding and sticking to agreed times for calls etc.
Clear advice and clear communications, couldn't have asked for more.
6 November 2025
Unprompted review
I needed help and they were there for…
I needed help and they were there for me I’m a long time customer and will be for a long time to come
22 October 2025
Life insurance quote
I thought Ashley was very helpful and gave me good advice concerning my life insurance. He explained everything very well and was very efficient.
20 October 2025
Unprompted review
A good rapport and good service…
A good rapport and good service knowledge
10 October 2025
Unprompted review
Everything was well explained
Everything was well explained, Phil was friendly and when I had no time to talk to him was never pushed. Also love this policy better than the first one
20 October 2025
Unprompted review
Excellent service & great value for money
Rohan was extremely thorough and helpful in setting up my polices. He found me much better deals for life insurance, critical illness and income protection policies than I previously held. He answered all queries and provided such great customer service through out.
1 October 2025
Unprompted review
First Thought Financial provided an…
First Thought Financial provided an excellent experience—thanks to agent Ben! He delivered perfect customer service, clearly explained the life insurance product, and was fast, accurate, and professional throughout the process. Highly recommend!
13 October 2025
Professional polite service with care…
Professional polite service with care and consideration throughout. Would gladly recommend them to friends and family.
16 October 2025
Unprompted review
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