very straightforward to order and book online. However, I would have preferred to have available calendar to be viewable earlier in the process. Good prices when compared to other local tyre centres
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Review summary
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What people talk about most
Reviews shaping this summary
We are an older couple and we had a few issues where we had to take the car back . We received very polite and understanding service . The man on the reception , not sure if he is the manager but he a... See more
I like the prices, and local centres, with suitable appts. Would have preferred next day but 2 days is good. I would prefer all the prices to be shown upfront. It would be better if you didn't show BM... See more
I arrived on speck to have two new front tyres fitted along with tracking etc. Although they were under staffed, they were able to fit the tyres within two hours whilst i went into Hinckley to shop. V... See more
Company details
Written by the company
Formula One Autocentres currently boasts over 170 state-of-the-art autocentres located throughout the UK. With over 1000 highly trained staff working seven days a week to provide a full range of services including tyres, exhausts, batteries, brakes, clutches, MOT's and servicing. Formula One Autocentres has always been fiercely independent and, as a family-owned business, not been tied down to any single manufacturer or supplier which means that we are free to offer the biggest deals on the widest range of top branded products. By offering a real alternative to the big national chains, Formula One Autocentres provides cost-conscious motorists with a professional, reliable and affordable answer to maintaining their vehicles.
Formula One Autocentres
Written by the company
- Trust Formula One Autocentres to bring you the best value in your town
- We promise to beat any competitor's substantiated quote for comparable products and services. Even if you buy from us and then find a lower price locally within 7 days, we guarantee we'll refund the difference, PLUS 10%.
Contact info
Aston House, Boulton Road, SG1 4QX, Stevenage, United Kingdom
- 01438 746633
- www.f1autocentres.co.uk
4.4
Excellent
44K reviews
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So easy to book
8 August 2026
Easy to use on line order process
8 August 2026
Slick booking process.
8 August 2026
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Terrible service
Booked in for 2 new tyres dropped keys said will check the tracking as tyres worn uneven , came back to collect tie car asked if the tracking was out and was told didnt have time to busy can you come back next week , what a shit service
8 August 2026
Unprompted review
Reply from Formula One Autocentres
Dear Nigel, I'm truly sorry to hear about your experience with our service. We strive for customer-centric support and reliability, and it's clear we fell short this time. Thank you for bringing this to our attention; we will ensure our team addresses the tracking issue promptly and improves our service for future visits. We hope you'll give us another chance to provide you with the quality service you deserve.
Easy to book online
8 August 2026
Good yes they was very quick
8 August 2026
At the chelteham centre while…
At the chelteham centre while attempting to change a tyre they managed to snap my wheel hub. Having done this they then stated that if I sourced the part they could then just charge me labour. When I pointed out why would I pay labour on a job that was caused by their staffs poor workmanship and training the centre manager became angry and aggressive. When I then spoke to the local motor factor so I could source the part and get it repaired by a proper garage they asked how it could possibly happen and having told them it was formula one that broke it their exact words were 'oh no wonder they're useless there' which tells you all you need to know
7 August 2026
Unprompted review
Reply from Formula One Autocentres
Dear Ash, I'm truly sorry to hear about your experience at our Cheltenham centre. We strive for customer-centric service and reliability, and it's clear we fell short in this instance. Your feedback is invaluable, and I will ensure our team addresses the issues you've raised to improve our quality and support. Please feel free to reach out directly if you'd like to discuss this further. We hope to regain your trust in the future.
easy to book
7 August 2026
Quick and easy and great discounts
8 July 2026
Service experience Re gas
I guess I will be able to give a more honest opinion after the work has been done . Going on my previous experience the aircon regas was excellent although some reading material in the waiting room would be handy
7 August 2026
friendly bunch and helpful
they some good people helped me out of a jam a few times even when they not having the best time they make time to do the job i hope when he got his bike back there was not to much damage ... if your in a fix never hurts to ask they can only say no they will even point your to a place that can
6 August 2026
Unprompted review
Reply from Formula One Autocentres
Dear Jay, I'm truly sorry to hear about your experience with the garage return vehicle. We strive for quality and reliability in our service, and it's disappointing to learn we fell short. Thank you for sharing your feedback; we will address these issues to ensure a more trustworthy experience in the future, and I invite you to reach out if you'd like to discuss this further.
Easy to book and good availability at…
Easy to book and good availability at suitable times.
7 August 2026
Chelmsford. Terrible service
Took my son's car into the Chelmsford Branch for a MOT. It failed and they said it would be around £600 to fix it !!!!.
Took the car to another garage and got them to check everything on the list was warranted as a failure.....IT WASN'T !!!.
The brake pad they failed it on, you couldn't see so how could they fail it..... I asked but the guy at Formula One said he didn't do it so couldn't answer and he was from another site so dont know how they work, but he would ask the Chelmsford Manager to ring us on Monday, but yep you guessed it HE NEVER DID ! !.....An MOT is a MOT and ALL the guidelines are set by the DVSA. All MOT trained techs go by this (well they should do).
They have been reported to the governing body so hopefully they will spot check them and catch them out lying.
Customer service is terrible and they over charge for repairs. WILL NOT be going there again and will spread the word to everyone i know to stear clear of them.
16 July 2026
Unprompted review
Reply from Formula One Autocentres
Dear Mike, I'm truly sorry to hear about your experience at our Chelmsford Branch. We strive for honesty and reliability in our service, and it's disappointing to learn that we fell short. Your feedback is invaluable, and I will ensure it is addressed with our team to improve our customer-centric approach. Please feel free to reach out to us directly if you'd like to discuss this further. We appreciate you bringing this to our attention.
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