Formula One Autocentres Reviews 

44,391
TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Looking at 5,525 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently mention that the online booking platform is straightforward, remarkably easy to navigate, and offers very competitive prices compared to other options. Many consumers also highlight the exceptionally helpful staff who provide honest advice, clear communication, and efficient service when handling vehicle repairs and maintenance tasks. However, some people mentioned experiencing frustrating delays, long wait times at the centres, or unexpected issues with appointments not being properly honored. A few reviewers additionally encountered unhelpful staff attitudes, poor communication, and disorganized scheduling when attempting to complete their scheduled car services.

What people talk about most

Service

Clients share ambiguous opinions on service, reflecting a mix of strong praise and severe criticism. Many... See more

Booking process

Reviewers highlight positive aspects of booking_process, frequently praising the straightforward and... See more

Staff

Users describe ambiguous interactions with staff, highlighting both commendable assistance and severe... See more

User experience

Reviewers mention positive feedback about user_experience, highlighting that the website is easy to use,... See more

Price

People report positive experiences with price, often highlighting reasonable costs and competitive rates... See more

Reviews shaping this summary

Rated 4 out of 5 stars

very straightforward to order and book online. However, I would have preferred to have available calendar to be viewable earlier in the process. Good prices when compared to other local tyre centres

Rated 4 out of 5 stars

We are an older couple and we had a few issues where we had to take the car back . We received very polite and understanding service . The man on the reception , not sure if he is the manager but he a... See more

Rated 4 out of 5 stars

I like the prices, and local centres, with suitable appts. Would have preferred next day but 2 days is good. I would prefer all the prices to be shown upfront. It would be better if you didn't show BM... See more

Rated 5 out of 5 stars

I arrived on speck to have two new front tyres fitted along with tracking etc. Although they were under staffed, they were able to fit the tyres within two hours whilst i went into Hinckley to shop. V... See more


Company details

  1. Tire Shop
  2. Car Inspection Station
  3. Car Repair and Maintenance

Written by the company

Formula One Autocentres currently boasts over 170 state-of-the-art autocentres located throughout the UK. With over 1000 highly trained staff working seven days a week to provide a full range of services including tyres, exhausts, batteries, brakes, clutches, MOT's and servicing. Formula One Autocentres has always been fiercely independent and, as a family-owned business, not been tied down to any single manufacturer or supplier which means that we are free to offer the biggest deals on the widest range of top branded products. By offering a real alternative to the big national chains, Formula One Autocentres provides cost-conscious motorists with a professional, reliable and affordable answer to maintaining their vehicles.

Formula One Autocentres

Written by the company

Trust Formula One Autocentres to bring you the best value in your town
We promise to beat any competitor's substantiated quote for comparable products and services. Even if you buy from us and then find a lower price locally within 7 days, we guarantee we'll refund the difference, PLUS 10%.

Contact info


4.4

Excellent

TrustScore 4.5 out of 5

44K reviews

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4.4

All reviews

(44,391)

5,289 reviews in the last 12 months

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Rated 1 out of 5 stars

wasn`t very clear what tyres i actually…

wasn`t very ciear what tyres i actually bought.

13 August 2026
Formula One Autocentres logo

Reply from Formula One Autocentres

Dear Peter, I'm truly sorry to hear that it wasn't very clear what tyres you actually bought. Your feedback is invaluable to us as we strive for customer-centric service and reliability. Please feel free to reach out to our support team for any clarification, and we hope to serve you better in the future.

Rated 5 out of 5 stars

Had my MOT today and was a lot more…

Had my MOT today and was a lot more wrong with my car than anticipated. Was guided through each step and helped with setting up the payment plan. Kindest staff, warm greeting and no judgement, imagining themselves in customers position to be able to help them better. Fantastic service and team, highly recommend and will be returning!

12 August 2026
Unprompted review
Rated 1 out of 5 stars

Booked a MOT with the Hertford branch…

Booked a MOT with the Hertford branch online and after making payment I received both the initial confirmation and pre appointment confirmation a few days prior.

When I turned up for the appointment I told in store that they have no knowledge of my booking and that there is nothing they can do. This was extremely frustrating as I had taken a half day from work.

With no plan to re arrange my appointment in the Hertford branch before the expiry of my current MOT they branch manager called me to try and assist with another branch. Having initially tried, the branch manager then went quiet and I never received a call back, which I then needed to action. His response, unfortunately was that there is nothing more we can do other than to offer a refund - This was not helpful to me as I was then left driving with an expired MOT and I was open to using an alternate F1 garage in a nearby area if they could arrange this - which they couldn’t!

I then rang the area/regional manager at the head office about this and was told he will call me back within 3 working days. It’s now been over 5 days and I have heard nothing back in regards to my complaint.

Overall staff helpfulness was poor, especially after their own error.

Would not recommend

6 August 2026
Unprompted review
Formula One Autocentres logo

Reply from Formula One Autocentres

Dear Jamie, I'm truly sorry to hear about your frustrating experience with your MOT booking at our Hertford branch. We strive for customer-centric service and it’s clear we fell short this time. I appreciate you bringing this to our attention, and I assure you we will address these issues to improve our reliability and support. Please feel free to reach out directly so we can discuss this further and regain your trust.

Rated 2 out of 5 stars

Rang them today for aircon regas price…

Rang them today for aircon regas price which was £69 and said they won't be beaten on price i told them another local garage only charge £42 they said i need to get it written down. I told them if I ring the garage while I was their and press option 2 it tell's you its £42 again said i need to get it written down. I could have literally rang the other garage in front of you but you wasn't interested. £27 price difference so obviously not very competitive. This was in stafford which isn't on your list

12 August 2026
Unprompted review
Formula One Autocentres logo

Reply from Formula One Autocentres

Dear Shaun, thank you for sharing your experience with us. I'm sorry to hear about the frustration you faced regarding our aircon regas pricing. We strive for honesty and reliability in our service, and I appreciate your feedback as it helps us improve. If you have any further concerns, please feel free to reach out to us directly. We hope to have the opportunity to serve you better in the future.

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