I would not recommend this garage. My car got recovered to this garage, and I was informed that the crankshaft had flagged up. Once they replaced my crankshaft and charged me for it, they the... See more
Company replied
Location
Switch locationTrinity Trading Estate, 58/59 Mill Way, ME10 2PD Sittingbourne, GB
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See what reviewers are saying
Really excellent service and welcoming, friendly and reassuring staff. Nothing was too much trouble for them. I drove in after unexpectedly getting a warning about my tyres, they very quickly checked... See more
Tried most of the garages in Sittingbourne and always felt like they squeezed every penny out of you whether justified or not. F1 so far have been different, you get a good feeling about the place, th... See more
Called to change the original time the gentleman helped straight away with more convenient timing fitted tyre a little slowly but offered me £15 off on tracking job so can't complain and tyre pri... See more
Company details
Written by the company
Formula One Autocentres currently boasts over 170 state-of-the-art autocentres located throughout the UK. With over 1000 highly trained staff working seven days a week to provide a full range of services including tyres, exhausts, batteries, brakes, clutches, MOT's and servicing. Formula One Autocentres has always been fiercely independent and, as a family-owned business, not been tied down to any single manufacturer or supplier which means that we are free to offer the biggest deals on the widest range of top branded products. By offering a real alternative to the big national chains, Formula One Autocentres provides cost-conscious motorists with a professional, reliable and affordable answer to maintaining their vehicles.
Formula One Autocentres
Written by the company
- Trust Formula One Autocentres to bring you the best value in your town
- We promise to beat any competitor's substantiated quote for comparable products and services. Even if you buy from us and then find a lower price locally within 7 days, we guarantee we'll refund the difference, PLUS 10%.
Contact info
Trinity Trading Estate, 58/59 Mill Way, ME10 2PD, Sittingbourne, United Kingdom
2.6
Poor
63 reviews
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Angry Ex-Customer. Rude Manager
After using this particular centre and being a customer for over 5yrs for all my car needs, mot’s, servicing, tyres, etc today has been a turning point and I will NEVER visit or recommend this branch again. I booked in my mot weeks ago and explained arrival would be 8.45am due to school run and would need to collect at 2.30pm which I was told was absolutely fine. I arrived this morning at 8.45pm and was told no my car cannot be done as I should have been there at 8.30am. I explained the situation etc as I did on the phone when I booked but Andrew, the Centre Manager, who I have never seen or spoken to before, was rude and un-accommodating and refused to do my car until 3.30pm which was unacceptable as I’d planned my whole day based on my booking. Arranged a lift etc and I’m not even from this area. I travel particularly to use this branch but you’ve lost a good customer based on your attitude. If that’s how you treat your customers, especially women, I forsee you losing alot more custom in the future. I am a single mum who relies on my car and this ‘15 mins’ has impacted on me greatly.
1 March 2022
Unprompted review
Reply from Formula One Autocentres - Sittingbourne
Dear Lauren,
Please contact our Customer Care Team by using the following link: https://www.f1autocentres.co.uk/contact/customer-services
We would like to take some further details from you and have the matter investigated.
Regards
Customer Care
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