EvernoteReviews 

2,217
TrustScore 3.5 out of 5

3.6

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Review summary

Created with AI, based on recent reviews

Looking at 1,156 reviews, most reviewers were somewhat happy with their experience overall. Many users find the application to be a powerful and helpful tool for organizing notes, data, and various aspects of their lives across multiple platforms, including Windows, Mac, Android, and iPhone. Customers appreciate its ability to sync notes across devices, the ease of searching for information, and the overall reliability of the platform for storing important documents and ideas. The interface and note appearance are often described as modern and well-executed, with some finding recent improvements have made it indispensable. However, some people mentioned significant dissatisfaction with the pricing, stating that it has become very expensive and continues to increase, leading many to seek alternatives. There are also concerns about the app's performance, with reports of it being slow to start, unresponsive, crashing, and having erratic or poor search functionality. Additionally, some users feel the app has become clunky and bloated with unnecessary features, making it less efficient than previous versions, and note issues with certain features not working as expected.

What people talk about most

User experience

Customers had ambiguous experiences with user experience, with many long-term users expressing disappointment... See more

Application

Reviewers mention ambiguous feedback about the app, with many expressing frustration over frequent, forced... See more

Product

Users describe ambiguous interactions with product, with many praising its evolution, innovation, and... See more

Price

Customers consistently express disappointment with the pricing, citing significant cost increases and a... See more

Website

Reviewers highlight ambiguous aspects of the website, with many appreciating its cross-platform accessibility... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Cool app for cross-platform (Win, Mac, Android, iPhone) notes that is more structures than OneNote and easier to use. Biggest complaints are that the search is a bit psychotic at times, and there a... See more

Rated 4 out of 5 stars

The app has become more useful, especially with its ability to link notes. However, all of its AI features are not usable in Hong Kong, probably due to its being ChatGPT-based. Only Gemini is accessib... See more

Rated 4 out of 5 stars

Evernote has finally made its product more useful again. After using the old Evernote platform years ago, they had an update that rendered the platform useless to me for about 3 years. But with thousa... See more

Rated 4 out of 5 stars

Great app which I have been using since 2008. Tasks doesn't work for me, it's too limited, especially no integration with calender. But despite that I am still a very happy user.


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3.6

Average

TrustScore 3.5 out of 5

2K reviews

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3.6

All reviews

(2,217)

1,715 reviews in the last 12 months

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Rated 5 out of 5 stars

Longtime user - glad to be a user

Evernote has been a valuable contributor to my daily means of organising mywork and my personal life and has been so for the past 15 years. It's recent conversion to AI for many of its features have actually improved the app's functionality -- that doesn't happen very often!

3 July 2026
Rated 5 out of 5 stars

GOOD!

Evernote makes it easy for me to organize information and travel data.

3 July 2026
Rated 2 out of 5 stars

Stop AI...AUto....PLS... image Auto capture

1. I have been an Evernote user for more than 10 years. Here is what I have felt over the years.

2. I have tried several times to switch to other tools, but I stopped every time. The reason was simple: my data. I had no real choice but to stay.

3. Please focus on the core features.

* Stop adding unnecessary features. If Evernote is a note-taking app, please focus on being a good note-taking app.
* AI, image transcription, paragraph editing, and so on — these are not what I need.
* I started using Evernote because of the image capture feature, and even now I use that feature for about 90% of my work. But the automatic capture function is ruining everything.
* In the early versions, image capture worked well and produced high-resolution results. But in later versions, Evernote started adding AI-related features, and now images get cropped incorrectly, the resolution is terrible, and the app has become painfully slow.
This is honestly the worst image capture experience I have ever had.

4. Please make Evernote work like a real note-taking tool again by reducing it to its essential functions.

* Stop automatically changing paragraphs.
* Stop automatically formatting sections.
* Stop automatically adding numbering.
* The most frustrating thing is that Evernote changes paragraph numbering and formatting on its own. Please stop automatically converting characters like “-” or “>” into bullet points or paragraph symbols. Just leave my input exactly as I typed it. Please.

3 July 2026
Rated 5 out of 5 stars

Power user for over a decade here

It's hard to believe, but I've been using Evernote for almost 16 years now. I'm messed around with other services like Notion or Google Notebook but for flexibility, ease of use and sheer variety of abilities, nothing comes close. Scanning receipts for my coffee shop, collating captions and images for content, collating notes on clients and storing audio clips about music I'm working on are just some of the ways I use it.
You can drag and drop images, quickly find anything and it works on multiple platforms. Highly recommended, especially now that it has new owners who are revitalizing and upgrading it all the time.

2 July 2026
Rated 5 out of 5 stars

It's easy being green

I've been a daily user of Evernote Professional since 2014. It's perfect for helping manage my ADHD brain and the new AI features are like having a personal assistant.

2 July 2026
Unprompted review
Rated 3 out of 5 stars

Too expensive for what it's offering

Too expensive for what it's offering. The quality of updates is just as expected for a company this size (in terms of its userbase population) but they may be too "small and frequent" for some. Occasional minor bugs but these are normally bearable. Price kept increasing by more than 2-3 times per year which is quite unreasonable for the average consumer (even myself as an avid note-taker). Too much use of AI including the customer support and feature request section which is not commendable.

2 July 2026
Rated 4 out of 5 stars

I can use it on my PC, my phone and my tablet

I can use it on my PC, my phone and my tablet. I like the way I can assign shortcuts to notes I use often. I find tables are hard to use, and when imported from Word they are almost uneditable. But overall, I don't know what I would do without my friendly elephant.

2 July 2026
Unprompted review
Rated 3 out of 5 stars

Avid, but angry Evernote user

I am an avid Evernote user and have been for 20 years. This review hurts to write it. Since Evernote has been purchased by Bending Spoons and to some extent a little before, Evernote has been steadily and aggressively raising its prices to the point that I am desperate to leave but have not done so yet. At first it was subtle increases every year, then larger increases annually and for the last few years their strategy is to discontinue whatever plan you are on and only allow renewal on a new "improved" plan that is 30-50% more expensive. It is incredibly frustrating and deceitful. I have gone from paying $28/yr to $299/yr over the last 5 years. IMHO, that is completely ridiculous and they do not seem to care at all about loyalty or what is reasonable. They make a ton of enhancements/updates, which is nice, and the product is good but stop killing your customers with drastic increases. At some point that cannot be the answer. I think there are other packages that do the same, I just have to spend the time converting 20 years of notes to another package. It is a shame as I was a true believer and always sung the Evernote praises but cannot anymore.

2 July 2026
Rated 1 out of 5 stars

The sidebar and all my notes…

The sidebar and all my notes disappeared. This has happened a few times. No clue. It took Claude to suggest to me that if I dragged the window to extreme size from the left all the missing information would reappear. Ridiculous. Plus you MUST make it possible to print SELECTED TEXT from a note, rather than having to print the ENTIRE NOTE.
What is the matter with you people?

2 July 2026
Unprompted review
Rated 1 out of 5 stars

Too damned expensive.

I really love what Evernote does. I find the note taking and sorting system is just the best in the business. But they've raised their price to a ridiculous level and thrown a useless AI into which literally no one wants. I love the product still... but I am also being priced out of the Evernote ecosystem.

2 July 2026
Rated 5 out of 5 stars

simple and efficient

A tool packed with colorful features is useless if the user doesn't know how to use it. Evernote is easy to use because it resembles a paper notebook, yet it offers powerful search capabilities.
I believe a visual way to see the relationships between notes—like a tree structure—would be a very valuable feature.

2 July 2026
Unprompted review

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