Sizing, quality and speed of delivery are all good. It would be helpful if early on in the ordering process it was made clear that the brackets for the veritcal blinds are very shallow so fixing screw... See more
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About English Blinds
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English Blinds The Made to Measure Blind Company. Since 1988.
Read thousands more reviews of English Blinds at EKomi, The Feedback Company.
Contact info
1 Thornhill Road, B91 2HB, Solihull, United Kingdom
- 0121 439 6770
- info@englishblinds.co.uk
- www.englishblinds.co.uk
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Replied to 6% of negative reviews
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Excellent company to work with
Excellent company to work with, the product is second to none good quality.very pleased with my purchase.
Poor quality stay clear
Poor quality, kitchen blind is bowed out of packet. Spoken to there technical team who are rude and don't listen to issue. Requested the blind to be replace or a full refund provided but refused.
Excellent customer service
Excellent customer service
The made to measure blind arrived promptly. We noticed that the bottom of the blind had some indents/creases but the inside pole was not damaged, something wasn't quite right with the fabric and contacted CS an Gemma responded very quickly and a solution was offered. Thank you.
Overall this was a very positive…
Overall this was a very positive experience. I ordered two blinds during what was possibly a Black Friday deal, so a good price. I was aware that they needed to be made so wasn’t expecting them too soon. Initially I didn’t get a confirmation email and as this was my first time ordering from them I was a little concerned. However, I rang and spoke to a gentleman who said they sometimes have problems with emails to Hotmail addresses. He gave me the order number and resent the confirmation. I dropped half a star for this as feel it’s something that should be rectified. I haven’t ever not had email confirmation from anywhere else before.
That being said I was updated when the blinds were dispatched and they arrived within 7 working days from initial order. Both seem good quality roller blinds. Remaining half a star dropped here as received 4 brackets (as expected) but only 5 wall plugs and screws (needed 8). A quick email prompted a rapid response with the promise of more screws etc in the post. Customer service is very good but maybe whoever packaged the items needs to show a bit more diligence.
Roller blinds looks cheap and nasty
Roller blinds looks cheap and nasty, god knows why it took so long to make. Cord is actually been made to short, so to blind does not open or close fully. Contacted customer service and was greeted with a very rude man. Blind has gone in the bin. I shall go to a better company.
Excellent quality of the blinds
Excellent quality of the blinds. Was impressed with how easy to fit they were and a robust quality too
Great blinds
First time ordering from English blinds and what a great company they are.
The faux wood venetian blinds I ordered were exactly what I wanted and were well made. I have just ordered some more for another window because I was so pleased.
Ordered 5 blinds originally after…
Ordered 5 blinds originally after fitting they looked really good so have now just fitted a sixth one in the bathroom,we're really pleased,many thanks.
Very happy
The blinds i ordered are a perfect fit. Very well made. Packaged well. Thank you
Great choice of blinds
Great choice of blinds, ordering is very easy.
Communication regarding delivery is good, blinds arrived on time and are perfect. Thank you
This is a absolutely horrendous…
This is a absolutely horrendous company. They shout on you on the phone when you are asking why your items have not been delivered on the given date. You are given the option of getting the refund when you waste weeks waiting for a product that you paid for. I have never in my life experienced anything similar where a person spoke to me that way. The person I spoke to said he was the owner which made me laugh as I struggled to understand why would a business be run this way. This is an awful - awful place to get your products from!
Very well constructed and easy to…
Very well constructed and easy to install.
Have used English Blinds twice now, and will continue to order further blinds from them.
Received our requested samples…
Received our requested samples promptly. Great range offered. Now have our new blind in situ and delighted with it.
Wood look blinds got 5 blinds from…
Wood look blinds got 5 blinds from this company very happy and pleased with them good strong materials used would definatly order again and highly recomend .look great up very happy with them
The only down side for me was took just over 3 weeks to come but worth waiting for
Blinds fit perfecctly and run well
Blinds fit perfecctly and run well. Look fabulous, finiish the room
This is my second blind
This is my second blind. Service is great very quick quality of the blinds ate also great.
Brilliant service
Brilliant service - friendly and prompt . Delivered in just over a week. Lovely blinds - my third lot, and just about to order some more .
Beautiful blinds & really not expensive!
Easy to order
Easy to order, decent product and delivery swift and well packaged.
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