Sizing, quality and speed of delivery are all good. It would be helpful if early on in the ordering process it was made clear that the brackets for the veritcal blinds are very shallow so fixing screw... See more
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About English Blinds
Written by the company
English Blinds The Made to Measure Blind Company. Since 1988.
Read thousands more reviews of English Blinds at EKomi, The Feedback Company.
Contact info
1 Thornhill Road, B91 2HB, Solihull, United Kingdom
- 0121 439 6770
- info@englishblinds.co.uk
- www.englishblinds.co.uk
No recent history of asking for reviews
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Replied to 6% of negative reviews
Typically replies within 24 hours
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Great product
The blind was exactly the same colour as on the website.
Very well packaged.
Good, clear fixing instructions.
A perfect fit
A perfect fit. I ordered a new blind over the Christmas period as my existing one broke. It was easy to order to my specifications and arrived swiftly after the Christmas holiday. Easy to install too
Perfectly made as usual
Perfectly made as usual. 100% recommend this manufacturer. Quality materials at a fantastic price.
Great service
Ordered 3 sets of faux wooden blinds in different sizes just before xmas breal and feared rhere would be a long delay. When order was received English Blinds suggested delivery early Jan. They arrived in good time. Good quality easy to assemble and a very good price. Would use again and refer friends and family.
I’m delighted with the blind
I’m delighted with the blind, the wide slats look great in my bathroom. Customer service was excellent when I changed my mind about having a taped blind and my order/refund was processed straight away.
Would definitely recommend
Excellent product
Excellent product, reasonable price but took just over a month to arrive
Misleading delivery times and unacceptable customer service
I placed an order on 27 December and received confirmation emails stating that my order would be dispatched within 3–6 working days. This information turned out to be completely untrue.
When I contacted customer service to enquire about the delay, the experience was extremely disappointing. The representative was rude and unprofessional and even laughed at me for raising a legitimate concern about the delivery timeline. This was unacceptable.
To make matters worse, my order was delivered in separate shipments and arrived with missing and incomplete components, making the one blind inefficient. The quality of both the product and the service fell far below expectations and doesn't worth the waiting.
I also emailed to formally complain about the customer service experience but, to date, have received no response, which only added to my frustration.
Overall, this company lacks basic customer service standards, clear communication, and accountability. They could greatly benefit from proper customer service training and more honest delivery timelines. I would not recommend based on my experience.
Excellent service.
Excellent service that I have used before. Slight delay on delivery over the Xmas period but arrived in timescale required. Excellent fit and function.
Lovely products and speedy delivery…
Lovely products and speedy delivery especially as we ordered before xmas! Would use again.
Disappointed
Sadly the little twist fit roller blind we ordered, although it looked great in the box, we were unable to get it to work so that it either rolled all the way down to the window sill or all the way up to the top. We tried troubleshooting online and all the usual things we've done in the past with roller blinds, but the chain connector always stopped the blind from rolling up or down to its full extent. No amount of rolling or un-rolling made any difference so we can only assume it is something to do with the 'gearing' of the twist to fit mechanism. Very disappointing as it was a much needed cloakroom blind whilst we had guests staying and we had to resort to buying an off the shelf standard fix blind and cut down to size, which is never the same!
I am very pleased with the 2 blinds I…
I am very pleased with the 2 blinds I ordered from this company. They fit perfectly.
Very good service and delivery . Definitely recommend.
Would recommend.
Very efficient company.
Delivered on all their promises
Personal customer service response, on email and phone.
Good quality workmanship.
Very Happy to recommend /and Use them again. Ticked every box
Blind came high quality and perfect fit…
Blind came high quality and perfect fit I did find length of delivery time very long but was very satisfied with my blind thank you
Gorgeous blinds
Gorgeous blinds. Good quality. Help to measure if you need it. Arrived well packaged and in good time. Kept updated with progress
Excellent quality and delivery times…
Excellent quality and delivery times with fantastic customer service
Excellent company to work with
Excellent company to work with, the product is second to none good quality.very pleased with my purchase.
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