Excellent service, very transparent view of all the information needed to buy the car at the point of purchase on line. Excellent contact with sales team. The trial period offers great peace of mind... See more
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Picked my car up this evening, it's absolutely immaculate! Recommended by a friend and have not been disappointed since the first point of contact. The no pressure sales approach from Chris was fantas... See more
Company replied
Was a little nervous to buy before viewing in person however the detailed photos and any highlighted defects and full review of all documents made our online purchase easier. With full independent AA... See more
Company replied
ecars247 have exceeded expectations for the third time... This is the third car my family have bought from ecars247 and we'd never go anywhere else. Found the exact car I was looking for, at a pric... See more
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Company details
Written by the company
Buy Online | 14 Day Test Drive | Nationwide Delivery Make your next car purchase easy - do it all online, even part ex and finance and take advantage of a 14-day test own. We even deliver your car to your door. Change the way we buy used cars, forever.
Contact info
42 Randles Road, L34 9HZ, Knowsley, United Kingdom
- 0330 0580 0247
- hello@eCars247.com
- www.ecars247.com
5.0
Excellent
300 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
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See how their reviews and ratings are sourced, scored, and moderated.
5 star customer service and honesty!
I treated myself to a Jaguar XF sport back at the beginning of the year , this car is my second from eCars and the first was a Mercedes . On both choices the cars were prepared to a high standard before I was allowed to collect them and the after sale customer service is top quality . As a customer buying on line needs honesty from the company and eCars has that in bucket loads . Never be afraid of shopping on line with these guys . They are the best
22 October 2019
Unprompted review
Reply from eCars247
Hi Bev, it's always great to see a customer return to us and even better to see them happy with their new car. Hopefully we'll cross paths the next time you're looking for a new car, it's been a pleasure to deal with you.
eCars247 - Putting you in the driver's seat
Buy Online | 14 Day Test Drive | Nationwide Delivery
Very happy with car after 3 months
Very happy with car after 3 months. Great condition, good price and also easy to buy.
22 October 2019
Unprompted review
Reply from eCars247
Hi Clement, thank you so much for your feedback. We're delighted to hear that you continue to be happy with your new car and we hope you get plenty of years of enjoyment from it.
eCars247 - Putting you in the driver's seat
Buy Online | 14 Day Test Drive | Nationwide Delivery
Was great service staff was brilliant…
Was great service staff was brilliant Chris definitely a contender for a David Fairclough lookalike 👍.
22 October 2019
Unprompted review
Reply from eCars247
Hi Adam, thanks for the review. Great to see that you're happy. Chris is more of a guaranteed starter than supersub, but as he's a red I'm sure he'll be happy with the comparison!
eCars247 - Putting you in the driver's seat
Buy Online | 14 Day Test Drive | Nationwide Delivery
Fantastic service from start to finish
Picked my car up this evening, it's absolutely immaculate! Recommended by a friend and have not been disappointed since the first point of contact. The no pressure sales approach from Chris was fantastic, it was more like buying from a friend rather than a "car salesman". No hidden agenda, just honest people looking to help make the process easy. Would not hesitate to return over the years. Thanks guys
18 October 2019
Unprompted review
Reply from eCars247
Hi John, what a great review, thank you! This is exactly how we want our customers to feel. We're here to help rather than force you into a car that may not be the one for you and it's good to see that you agree! Happy motoring and see you again in the future.
eCars247 - Putting you in the driver's seat
Buy Online | 14 Day Test Drive | Nationwide Delivery
Excellent
Had a really good buyer experience with eCars247. They were always very responsive to questions and queries and continually kept me up to date with how things were progressing. The 14 day test drive worked really well with no issues. I chose eCars247 being impressed with the fact that they not only advertise the qualities of the car but also any imperfections. The first car I bought had an issue with the aircon. The company were very apologetic and allowed me to keep the car (even driving down to Cornwall from Northampton and back for a planned holiday) whilst they sourced a replacement. There was never any pressure to take alternative cars they offered but found a great replacement quickly. Would like to say thank you to all the team especially Paul, Chris and Jenny who I mostly had contact with. Would absolutely recommend them over any other car dealer I have done business with in the past.
18 October 2019
Unprompted review
Reply from eCars247
Hi Robert, thank you for your lovely review. I'm glad to see that you have highlighted how we respond if an issue arises with a car. We don't want any car to go out and develop a problem, but, if that ever happens, we will do everything possible to get it rectified quickly be that a repair or a replacement. Enjoy your new car and I hope we see you again in the future.
eCars247 - Putting you in the driver's seat
Buy Online | 14 Day Test Drive | Nationwide Delivery
E-Cars
When buying my car from E-Cars, staff were really helpful & friendly. The presentation and exactly experience were good. I love my car
18 October 2019
Unprompted review
Reply from eCars247
Hi Lydia, thank you for taking the time to review your experience of buying a car from us. It's been a pleasure to deal with you and we hope you continue to love your car. Hopefully we'll see you again when you're next in the market!
eCars247 - Putting you in the driver's seat
Buy Online | 14 Day Test Drive | Nationwide Delivery
5* end to end!
A truly 21st century and innovative car buying experience. Seamless throughout and the whole team are very accommodating they are willing to work with you, as opposed to against you unlike some other dealerships. My partner is really impressed with her new car and the car is exactly as photographed and described. Thanks team, I really hope this business goes from strength to strength and I can not recommend them enough.
17 October 2019
Unprompted review
Reply from eCars247
Hi Darcy, thanks for leaving a review. We are so glad to hear that you had such a positive experience when buying from eCars247! We hope your partner is enjoying her new vehicle and hope you found the whole process easy and hassle free. We will pass your kind comments to the team who I'm sure will be thrilled you would recommend us based on your experience.
eCars247 - Putting you in the driver's seat
Buy Online | 14 Day Test Drive | Nationwide Delivery
Fantastic personalised service
Fantastic personalised service, helped throughout the process gave clear advice and guidance, couldn’t have asked for a better service considering it was my first time purchasing a car from a dealership. Thank you so much
16 October 2019
Unprompted review
Reply from eCars247
Hi Mr Sullivan, thanks for leaving a review. We hope you enjoyed your first dealership purchase, we're thrilled you chose to use the unique eCars247 way of buying a car and found it as good as you say!
eCars247 - Putting you in the driver's seat
Buy Online | 14 Day Test Drive | Nationwide Delivery
First rate sales and customer service
First rate sales and customer service, finding us a great car, this is the future of buying cars.
15 October 2019
Unprompted review
Reply from eCars247
Hi Simon, thank you for leaving a review. It's great to hear you found our customer service first rate. We certainly hope this is the future of buying cars, it shouldn't have to be a complicated or stressful process, it should be as easy as every other purchase you make day to day! We hope you are enjoying your Audi!
eCars247 - Putting you in the driver's seat
Buy Online | 14 Day Test Drive | Nationwide Delivery
Excellent team
Excellent team , friendly staff and amazing service. They would do everything to help.
4 October 2019
Unprompted review
Reply from eCars247
Hi Dr Ahmed Elmetwally, thank you for leaving a review. It's great to hear you enjoyed the serviced you received at eCars247. All of our staff pride themselves on helping each individual customer in any way possible before, during and after a purchase! We hope to help you again in the future if you decide to change your vehicle.
eCars247 - Putting you in the driver's seat
Buy Online | 14 Day Test Drive | Nationwide Delivery
Great place to buy a car
Great place to buy a car, excellent service, will use them again, nothing was to much trouble, for the staff.
4 October 2019
Unprompted review
Reply from eCars247
Hi Alan,
Thanks for taking the time to leave a review. We are pleased that you found the service excellent, we hope you are enjoying your car and we look forward to helping you in the future when it comes to finding your next vehicle.
eCars247 - Putting you in the driver's seat
Buy Online | 14 Day Test Drive | Nationwide Delivery
Purchase of a new car
I've rated ecars247 5 stars because of the experience I had with them, I found they couldn't do enough for me from the word go, I was put in the loop all the way through from first contact to picking up my car which was an awesome experience in itself, but I'll not spoil that for you, and the after sales care is 2nd to no other, thankyou very much ecars247.
30 September 2019
Unprompted review
Reply from eCars247
Hi Craig, thank you for rating eCars247 5 stars! We're glad to hear you had a good experience and enjoyed the collection process, we try to make everything as unique and easy as possible so hopefully we have succeeded with that! We hope you enjoy your new vehicle and don't forget we are always on hand should you need us in the future.
eCars247 - Putting you in the driver's seat
Buy Online | 14 Day Test Drive | Nationwide Delivery
This is the first car that I have…
This is the first car that I have bought from eCars247. I got a great car at a great price.
The staff I dealt with were all really nice.
I would highly recommend eCars247.
27 September 2019
Unprompted review
Reply from eCars247
Hi Melanie, thank you for leaving a review. We're glad to hear you like your car and the experience you have had! It's was our pleasure to help you and we hope to see you in the future when you are next in the market for a vehicle!
eCars247 - Putting you in the driver's seat
Buy Online | 14 Day Test Drive | Nationwide Delivery
good treatment to customers
They treat their customers very well and the cars are very well maintained and go perfectly.
27 September 2019
Unprompted review
Reply from eCars247
Hi Aliou, thanks for taking some time to leave a review. Short and sweet but we are pleased to hear that you were treated well by the team and are enjoying your car! We hope to deal with you again in the future.
eCars247 - Putting you in the driver's seat
Buy Online | 14 Day Test Drive | Nationwide Delivery
I hesitated a bit
I hesitated a bit, as you might be, reading this, before engaging, due to "online". However brush away those fears. I got in touch, asked lots of questions, did my own research, and decided to buy. Nothing was ever a chore for the team and ultimately I found a quality car and a great, genuine bunch of decent, friendly, accommodating and customer service focused people, who care about their customers and can't do enough for you.
I've bought far too many cars as it is, and dealt with a lot of one track minded sales people over the years with faux customer concern, and can honestly say this has been my best overall experience in 20 years.
25 September 2019
Unprompted review
Reply from eCars247
Hi Simon, thank you for taking time out to leave a review. As someone who initially hesitated, you will understand the importance of reviews for new customers to make an informed decision. We are thrilled that you think your best experience so far has been with us, this is exactly our goal. Purchasing a car is an exciting time and we want to make it as easy and positive as possible for all our customers.
We wish you many happy miles in your BMW and hope that when it comes time to change we are of course on hand to help you find it's replacement!
eCars247 - Putting you in the driver's seat
Buy Online | 14 Day Test Drive | Nationwide Delivery
Excellent service from start to end
Excellent service from start to end. Great buying experience, no pressure sales, the easiest buying experience so far!
23 September 2019
Unprompted review
Reply from eCars247
Hi Inga,
Thank you for taking the time to leave a review about eCars247. It's great to hear you found our approach to no pressure sales easy! We want to ensure all our customers choose the right vehicle for them and if we don't happen to have one, we're always happy to find one that fits the bill!
We hope you are enjoying your Jaguar and we look forward to hopefully seeing you in the future when it comes time for a change.
eCars247 - Putting you in the driver's seat
Buy Online | 14 Day Test Drive | Nationwide Delivery
Great car even better service
From start to finish the service was first class. The team were faultless and made the whole process of obtaining my new car a great hassle free experience. I’ll definitely be referring to people in the future.
23 September 2019
Unprompted review
Reply from eCars247
Hi Phil,
We are pleased to hear that you found buying your car from eCars247 a positive and hassle free experience! That's what we set out to do and we hope to see you and your friends/family in the future!
eCars247 - Putting you in the driver's seat
Buy Online | 14 Day Test Drive | Nationwide Delivery
Fantastic Service
Excellent service from start to finish, very friendly and professional.
20 September 2019
Unprompted review
Reply from eCars247
Hi John,
Thank you for leaving a review of your experience! We are thrilled you found us friendly & professional and we hope you are enjoying your vehicle!
eCars247 - Putting you in the driver's seat
Buy Online | 14 Day Test Drive | Nationwide Delivery
The customer service team at Ecars are…
The customer service team at Ecars are excellent the whole process was so enjoyable and professional .
17 September 2019
Unprompted review
Reply from eCars247
Hi Lindsay, thanks for your great feedback.
We hope you enjoy your new car and that we'll cross paths again a few birthdays down the line!
eCars247 - Putting you in the driver's seat
Buy Online | 14 Day Test Drive | Nationwide Delivery
Top class service with eCars247
Just bought a car from eCars247 and want to says thanks for the fantastic experience.
If you're thinking twice about buying a car on line you've no need to worry. The aftersales is brilliant. We had a minor teething problem which we told them about. The car was picked up from home and a courtesy one left for us. Our car was brought back the next morning completely sorted. We can highly recommend using eCars247.The guys we dealt with were all so pleasant. All the time schedules we were given were spot on. Top class service.
15 September 2019
Unprompted review
Reply from eCars247
Hi Derek, thank you so much for letting us know about your eCars247 experience. We don't expect our customers to have any problems, but if something does come up we will do everything we can to help.
We hope you are enjoying your new car and that we'll see you in the future when it's time to look again.
eCars247 - Putting you in the driver's seat
Buy Online | 14 Day Test Drive | Nationwide Delivery
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