3rd vehicle from Mark at BenMarks motors Great service and friendly staff Will not hesitate to contact you when ready for the next car Keep up the great customer service 😊😊👍👍
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The guys here at benmarks are brilliant and very professional. When I went to pick up my car they were very helpful and didn't force me into anything I didn't agree with. Will recommend, maybe one day... See more
Company replied
My experience with Benmarks Motors wasn’t great. The staff seemed friendly at first, but once I started asking detailed questions about the car’s history, the answers became vague. It felt like they w... See more
Company replied
Excellent dealer credit to the profession. Mark was very accommodating and a man of his word .Due to a bit of luck Mark delivered my car free of charge which I thought was an unbelievable gesture I li... See more
Company replied
Company details
Written by the company
Benmarks Motors are a caring Family Company who specialise in hand picking low mileage Vehicles with great service history & low ownership. Our aim is to give customers the best, hassle free experience when buying their ideal motor. We aim to have a wide variety of Vehicles at any given time so that the customer has a good chance they will find the perfect Vehicle for them while offering first class customer service along the way.
Contact info
Unit 5A, 1 Carlton Street, HU3 5JL, Hull, United Kingdom
- 01482 320085
- info@benmarks.uk.con
- benmarks.uk.com
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3rd vehicle from Mark at BenMarks…
3rd vehicle from Mark at BenMarks motors
Great service and friendly staff
Will not hesitate to contact you when ready for the next car
Keep up the great customer service 😊😊👍👍
The guys here at benmarks are brilliant…
The guys here at benmarks are brilliant and very professional. When I went to pick up my car they were very helpful and didn't force me into anything I didn't agree with. Will recommend, maybe one day I'll be able to upgrade to the sexy focus RS they have 😁

Reply from Benmarks Motors
Excellent customer service
Excellent customer service! No hard sell and it was a quality motor. Hassle free process from start to finish. Cannot be happier!

Reply from Benmarks Motors
Delivered an outstanding experience…
Delivered an outstanding experience from start to finish. The team was professional, approachable, and genuinely focused on helping me find the right car rather than pushing a sale. They took the time to answer all my questions, explained everything clearly, and made the whole process feel straightforward and stress-free.
The vehicle itself was exactly as described well-presented, great condition, and competitively priced. I also really appreciated the transparency throughout, with no hidden surprises or pressure at any stage.
Customer service was excellent, both during the purchase and afterwards. It’s clear they take pride in what they do and value their customers.
Happy to support local and family owned.

Reply from Benmarks Motors
I travelled quite a distance to visit…
I travelled quite a distance to visit Benmarks Motors after seeing a vehicle advertised online. Unfortunately, the car wasn’t in the condition I expected based on the listing. There were a few issues that should have been clearly mentioned beforehand. While the staff were polite, the whole experience felt a bit misleading and wasted a lot of my time.

Reply from Benmarks Motors
My experience with Benmarks Motors…
My experience with Benmarks Motors wasn’t great. The staff seemed friendly at first, but once I started asking detailed questions about the car’s history, the answers became vague. It felt like they were trying to move the sale along quickly instead of addressing my concerns. The vehicle itself was decent, but the overall buying process left me feeling uneasy.

Reply from Benmarks Motors
Excellent
I have been a customer for years purchased all my cars from Mark, customer service from the whole team is excellent highly recommend i have never had any issues 100% the best company to go to for a new car :)

Reply from Benmarks Motors
Mark and Ash were great!
Mark and Ash were great! Mark found me the perfect car with everything I had asked for!

Reply from Benmarks Motors
Buying from Benmarks Motors was more…
Buying from Benmarks Motors was more stressful than I expected. The sales process felt rushed and I didn’t feel like I had enough time to properly inspect the vehicle. After a few days of driving, I noticed a mechanical issue that should have been checked before the sale. When I contacted them about it, the response was slow and not very helpful. I really expected better after-sales support.

Reply from Benmarks Motors
Thank you Ashley for keeping informed…
Thank you Ashley for keeping informed all the way. The car is absolutely wonderful if I get to drive it. It was a pleasure doing business with Benmarks.
Colin.

Reply from Benmarks Motors
Very honest and friendly people
Very honest and friendly people. Did not try the hard sell and where completely honest about the condition of the vehicle. They noticed a fault with the vehicle which I missed, they informed me and arranged and paid for the repair. Would have no trouble reccommending them to all.

Reply from Benmarks Motors
100% recommend
Recently bought a BMW M240I from here, Mark was incredible from start to finish was very fair on the price and was not pushy at all ! Had no issues driving over 3 hours to deliver the car. Car was in mint condition arriving aswell , Would 100% recommend to anyone wanting to buy a car!!

Reply from Benmarks Motors
Excellent service from Mark & Ashley
Excellent service from Mark & Ashley, very polite, knowledable, and helpful. Even offered a coffee :) used ben marks for years, never had any problems at all. Thanks guys

Reply from Benmarks Motors
First time buying from these guys…
First time buying from these guys ,fantastic service and friendly .

Reply from Benmarks Motors
We saw the car of my wife’s dream on…
We saw the car of my wife’s dream on Benmarks website, we rang for
More details and arranged to
Pop down for a viewing, Mark greeted My wife and showed the her car, she fell
In love with immediately, mark arranged very competitive finance straight away.

Reply from Benmarks Motors
Benmarks Motors Positive Experience
Mark was really helpful, communicative and a pleasure to deal with. I am very pleased with the car I bought from Benmarks Motors and the whole process was straightforward.

Reply from Benmarks Motors
Bought last 2 cars from here and been…
Bought last 2 cars from here and been excellent only had 1 issue with my newest car and the problem was sorted straight away they are very friendly polite staff and would definitely recommend anyone to this garage for a car

Reply from Benmarks Motors
What a fantastic place Benmarks motors 10/10
The easiest most stress free purchase of a car I’ve ever made.
Outstanding customer service.
I was looked after, excellent team at Benmarks motors.
Highly recommended

Reply from Benmarks Motors
Excellent experience purchasing a
Excellent experience purchasing a. BMW 220d from Benmarks Motors.
Ashley was very helpful and polite on showing me around the car and getting it all ready for me to pick up.
A very professional, friendly salesman and would definitely recommend buying from them.

Reply from Benmarks Motors
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