My experience was impressive. Everything went very well, Pro Tools works great, and they helped me perfectly with redeeming the license for my products. They showed a lot of patience and were alwa... See more
Company replied
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Review summary
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What people talk about most
Reviews shaping this summary
Good to be able to buy from an independent company, with that personal touch. They offered me a better price than their competition & a really friendly, helpful ordering experience. Great communicatio... See more
Company replied
Eastwood are excellent. They always provide speedy quotes even outside of conventional working hours. When we order the items arrive very quickly and their prices are always super competitive. They ar... See more
Company replied
Excellent! The Genelec sub was shipped within a few days and arrived in perfect condition. I was kept informed of the process throughout. Will definitely use again in future!
Company replied
Company details
Written by the company
Eastwood Sound & Vision are specialist suppliers of professional audio and video equipment. Buy online today, and get FREE delivery on all orders over £249!
Contact info
11 Freston Gardens, EN4 9LX, Barnet, United Kingdom
- 020 3137 2901
- info@eastwoodsoundandvision.com
- www.eastwoodsoundandvision.com
4.9
Excellent
990 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
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I found what I was looking for at a…
I found what I was looking for at a great price and was sent regular emails to let me know where my order was. Just be aware that if you order on a Friday, next day delivery does not cover the weekends. I had to wait until the Monday.
27 December 2024
Reply from Eastwood Sound & Vision
Hi Yogi, We are extremely thankful for your 5-star review. We are so pleased that you received the ESV 5-star service all of our customers deserve. Sorry you missed it on our site but yes we can offer next working day delivery (as opposed to next day delivery) to UK mainland addresses if stock is available. Once again thank you for taking the time to review us, we really do appreciate hearing from you and look forward to serving you again in the future. All the best and a happy new year, The ESV Team
Excellent service!
I ordered an activation key for DaVinci Resolve Studio from Eastwood Sound & Vision, the night before Christmas Eve. Expecting the team may have downed tools for the holiday season, I thought the key may not arrive until a day or two after Christmas & I'd just have to wait - not only did it arrive on time, it arrived within minutes, & all in good working order! Great price too.
Thanks a lot to the ESV team for their excellent service - & a very Merry Christmas to you all!
23 December 2024
Unprompted review
Reply from Eastwood Sound & Vision
Hi Neil, we are extremely thankful for your 5-star review. We take immense pride in providing our customers with a personal 5-star service and your review shows us we have not fallen short of this. As a small independent family run business we appreciate every review our customers leave us and are so appreciative you have taken the time to leave us such a glowing one. We look forward to serving you again in the future. All the best and a happy new year from The ESV Team
Micro Color Panel Arrived and well packaged.
This is my second time ordering from Eastwood Sound & Vision, and once again, their service has been exceptional. They went the extra mile to ensure the product was delivered to the correct address. My Blackmagic Design DaVinci Resolve Micro Color Panel arrived on time and was very well packaged. I’m thoroughly impressed and will definitely be using Eastwood Sound & Vision again.
23 December 2024
Unprompted review
Reply from Eastwood Sound & Vision
Hi George, A returning customer speaks volumes for us as a company. We are extremely thankful for your 5-star review and are so pleased that once again you received the ESV 5-star service all of our customers deserve. A returning customer shows us we have given you the highest standard customer service and we are extremley grateful you have decided to shop with us again.
Thank you for taking the time to review us, we really do appreciate hearing from you and look forward to serving you once again in the future. All the best and a happy new year from The ESV Team
Exceptional customer service
Didn't expect such helpful, personal and timely responses to emails. Customer service is excellent.
9 December 2024
Unprompted review
Reply from Eastwood Sound & Vision
Hi John, We are extremely thankful for your 5-star review. As a small company we are able to give a more personal service which is something we pride ourselves on. We are so pleased that you received the ESV 5-star service all of our customers deserve. Once again thank you for taking the time to review us, we really do appreciate hearing from you and look forward to serving you again in the future. All the best and a happy new year from The ESV Team
Reply from Eastwood Sound & Vision
Hi Jon, Thank you very much for your kind review. We are continually addressing our pricing and strive to give our customers the best prices we can, along with a quick but professional and friendly service. Happy Christmas! We look forward to serving you once again in the new year. All the best, The ESV Team.
Good helpful communication
4 December 2024
Reply from Eastwood Sound & Vision
Hi Matt, We are extremely thankful for your 5-star review. We are so pleased that you received the ESV 5-star service all of our customers deserve. Once again thank you for taking the time to review us, we really do appreciate hearing from you. Have a wonderful Christmas and we look forward to serving you again in the new year. All the best, The ESV Team
ES&V is a family company (Richard &…
ES&V is a family company (Richard & Louise) who've survived through thick and thin over the past nearly 30 years…They deserve it and I'm happen to have been there almost the whole way.
2 December 2024
Reply from Eastwood Sound & Vision
Hi Richard, Thank you so much for taking the time to review us. A returning customer shows us we have given you the highest standard customer service and a loyal one like yourself speaks volumes for us as a company. We can not thank you enough for continuing to return to us year after year. Merry Christmas Richard, and Happy New Year! All the best, The ESV Team.
Excellent service good communication…
Excellent service good communication and well packaged.
DHL rescheduled the time slot with no problems.
2 December 2024
Reply from Eastwood Sound & Vision
Hi Peter, We are extremely thankful for your 5-star review. As a small company we are able to give a more personal service which is something we pride ourselves on. We are so pleased that you received the ESV 5-star service all of our customers deserve. Once again thank you for taking the time to review us, we really do appreciate hearing from you. Have a very merry Christmas and we look forward to serving you again in the new year. All the best, The ESV Team
good value and quick delivery
29 November 2024
Reply from Eastwood Sound & Vision
Hi Colin, We are extremely thankful for your 5-star review. We are continually addressing our pricing and we strive to give our customers the best prices we can. We are very pleased you were happy with the service you received from us. Have a wonderful Christmas and we look forward to serving you again in the new year. All the best, The ESV Team
Reply from Eastwood Sound & Vision
Hi, Thank you for your very kind review, we are always grateful when our customers take the time to leave us feedback. We are very pleased you were happy with the service we delivered and were pleased with the range of products we have to offer . Have a merry Christmas and we look forward to serving you again in the new year. All the best, The ESV Team
Reply from Eastwood Sound & Vision
Hi Mike, Thank you very much for your 5-star review. Our customers are our number one priority so it means a lot to us you found the process nice and simple. Have a wonderful Christmas and we look forward to serving you once again in the new year. All the best, The ESV Team
Reply from Eastwood Sound & Vision
Hi, We are extremely thankful for your 5-star review. We are so pleased that you received the ESV 5-star service all of our customers deserve. Once again thank you for taking the time to review us, we really do appreciate hearing from you and look forward to serving you again in the future. All the best, The ESV Team
Good supplier
The order was processed quickly with the relevant 'paperwork' showing the details for delivery and the cost sent as emails.
I would purchase from Eastwood Sound and Vision again.
1 November 2024
Reply from Eastwood Sound & Vision
Hi John, Thank you for your very kind review, we are always grateful when our customers take the time to leave us feedback. We are very pleased you were happy with the service we delivered as our customers are our number one priority. We look forward to serving you again in the future. All the best, The ESV Team
What great service and customer handling
As soon as the order is placed you get a response, any follow up questions are addressed and any changes to delivery time are accomodated for. Feedback is great and you know what is happening when and where at all times. I have used them more than once and found their level of customer servie to be excellent.
15 November 2024
Unprompted review
Reply from Eastwood Sound & Vision
Hi Ian, We are extremely thankful for your 5-star review. As a small company we are able to give a more personal service which is something we pride ourselves on. We are so pleased that you received the ESV 5-star service all of our customers deserve. Once again thank you for taking the time to review us, we really do appreciate hearing from you and look forward to serving you again in the future. All the best, The ESV Team.
Eastwood Sound & Vision are brilliant
Eastwood Sound & Vision are brilliant. Always my first port of call when looking for new kit. Their service and price matching over the years is what brings me back time and again.
1 November 2024
Reply from Eastwood Sound & Vision
Hi Ben, A returning customer speaks volumes for us as a company. We are extremely thankful for your 5-star review and are so pleased that once again you received the ESV 5-star service all of our customers deserve. A returning customer shows us we have given you the highest standard customer service and we are very grateful for your continued loyalty over the years.
Thank you for taking the time to review us, we really do appreciate hearing from you and look forward to serving you once again in the future. All the best, The ESV Team
AV Supplier with Great Customer Service & Competitive Prices
Ordered a RME audio interface on-line : it was available for immediate despatch at a very competitive price :) web-site works well AND if you set up an on-line account ( free & quick to do , which i did ) for each £ you spend you are given reward points to get discounts off the next purchase. Win-Win. So , i immediately placed another order ( yep ! ) for an i/o expander to go with the RME interface. Again , price was already good , but even better with the added discount.! Customer Service excellent - had some email chatter to let them know i had placed a second order , and they made sure this was packed in the same box as the first. Next day delivery and everything as it should be. Perfect !!
29 October 2024
Unprompted review
Reply from Eastwood Sound & Vision
Hi Andy, We are extremely thankful for your 5-star review. We are very pleased with how happy you are with our website and prices - we spend a lot of time on getting both of these right so our customers have the best possible experience with us. It's great to see you took advantage of our ESV Loyalty Programme and were able to make savings so quickly. We are very pleased you were happy with the service we delivered as our customers are our number one priority. Once again thank you for taking the time to review us, we really do appreciate hearing from you and look forward to serving you again in the future. All the best, The ESV Team
The order process was easy and customer…
The order process was easy and customer service was spot on. Even managed to get in contact over the weekend without any issues
5 October 2024
Reply from Eastwood Sound & Vision
We are extremely thankful for your 5-star review. As a small company we are able to give a more personal service, which often includes out of hours communication, and this is something we pride ourselves on. We are so pleased that you received the ESV 5-star service all of our customers deserve. Once again thank you for taking the time to review us, we really do appreciate hearing from you and look forward to serving you again in the future. All the best, The ESV Team
Very fast and responsible seller
Very fast and responsible seller. Best price for the official product I could get on the web ever.
10 October 2024
Unprompted review
Reply from Eastwood Sound & Vision
Hi Pavlo, Thank you for your fantastic review we are always grateful when our customers take the time to leave us feedback. We constantly assess our pricing and we strive to give our customers the best prices we can. Once again thank you for your 5-star review, we really do appreciate hearing from you and look forward to serving you again in the future. All the best, The ESV Team
Authorised RME distributor
Best Value. Reputable dealer. Fast despatch. Good Communications.
10 October 2024
Unprompted review
Reply from Eastwood Sound & Vision
Hi Stephen, We are extremely thankful for your 5-star review. As a small company we are able to give a more personal service, and good communication is key to this. We are very pleased you received the ESV 5-star service all of our customers deserve. Once again thank you for taking the time to review us, we really do appreciate hearing from you and look forward to serving you again in the future. All the best, The ESV Team
Reply from Eastwood Sound & Vision
Thank you for your very kind review, we are always grateful when our customers take the time to leave us feedback. We are very pleased you were happy with the service we delivered as our customers are our number one priority. We look forward to serving you again in the future. All the best, The ESV Team
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