Good after-sales communications when the letter with my product licence was a week late - which with hindsight was almost certainly caused by Royal Mail, not RCB Logic. Would happily buy again from th... See more
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Review summary
Created with AI, based on recent reviews
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Reviews shaping this summary
Purchased the Resolve Studio licence, PayPal RBC's card payment service provider messed up the order process. RBC were helpful resolving this and delivered promptly. Good people to deal with :-)
Quick and efficient sales. An actual person when you call, and they know their stuff! After sales exceeds expectations. Real empathy to your issue and how to find a solution. A call out to Rene.
My experience was great. The lady who attended to me, I don’t know her name was fantastic she was curious and polite. When I lost my way I called the the office she answered and navigated me to her of... See more
Company details
Written by the company
We are a Main Dealer for Blackmagic-Design, PTZ Optics, Kramer and Decimator-Design. We hold a large amount of stock in order to fulfil orders promptly and have a wealth of experience to help guide you to making the correct product purchase. We list a wide selection of video ‘glue’ products to solve video, audio, and general IT infrastructure requirements such as extending video and audio over long distances, video conversion, video routing and distribution.
rcblogic.co.uk Details
Written by the company
- Same Day Dispatch
- We strive to get every order placed before 4pm, sent out the same day.
- Same Day Delivery By Courier Bike
- If you need items straight-away, we can arrange a same-day courier delivery within the M25 and other South-East locations.
- Expert Advice
- We have a wealth of technical experience to help guide you to making the correct product purchase.
Contact info
Unit 18C Chiltern Court, Asheridge Road Industrial Estate, HP5 2PX, Chesham, United States
- 01494 782834
- info@rcblogic.co.uk
- rcblogic.co.uk
4.9
Excellent
1K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 1 week
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Item (PSU for a 20-year-old audio…
Item (PSU for a 20-year-old audio matrix) was available ex-stock and sent same day - excellent. Thanks guys
8 June 2026
Top company
28 May 2026
Anna Ward was really helpful
Anna Ward was really helpful, polite and she responded quickly to any questions I had. Excellent customer service.
26 May 2026
Great Service all around !
Nice easy to use website, great up to date communications and efficient service. I made an order at approx 1pm and had it in my hands 24 hours later. Who can grumble. And what I ordered was cheaper than other suppliers. Thanks Guys !!
21 May 2026
Unprompted review
Very knowledgable and friendly.
7 May 2026
Helpful down the phone and picking up…
Helpful down the phone and picking up on an urgent piece of equipmentt.
23 April 2026
Quick and speedy purchase with a great…
Quick and speedy purchase with a great price for this sought-after product. After realizing the item did not include automatic dispensing of the virtual software key as a part of the site, I emailed the store to say that I needed the code sooner rather than later, and they helpfully emailed back my license key, which later turned up in the mail safely.
27 April 2026
Staff went above and beyond to make me…
Staff went above and beyond to make me happy with my purchase. I was over fussy about my purchase of Resolve Studio 20 and they indulged me, so thank you very much.
14 April 2026
Unprompted review
Super responsive staff and helpful.
31 March 2026
Arrived earlier than I expected and all…
Arrived earlier than I expected and all packed safely.
31 March 2026
Friendly and quick.
27 March 2026
Quick delivery time
Quick delivery time, interactive during delivery process and sent me my code so i could still use it before arrival.
27 March 2026
It's fantastic platform
It's fantastic platform. I learned about it from a friend, and it's truly made our lives incredibly convenient. I hope this platform continues to bring us even more amazing conveniences.
15 March 2026
Unprompted review
Excellent Customer Service!
10 March 2026
Very fast and professional.
Very fast and professional.
The price was right and without compromise on the service. The were very fast and professional.
5 March 2026
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