Dreams - Wolverhampton Reviews 

224
TrustScore 5 out of 5

4.9

Bentley Bridge Retail Park, WV11 1BP Wolverhampton, GB


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See what reviewers are saying

Rated 5 out of 5 stars

Gordon in wolverhampton branch, was attentive, friendly, knowledgeable and patient. He went above and beyond for us and took notice of health conditions ie back/spinal issues without being pushy. We w... See more

Rated 4 out of 5 stars

My son finds the mattress comfortable and delivery good but the green bag that was meant to arrive to recycle my old mattress came after the new one. Luckily the driver took it away anyway but I’m not... See more

Rated 5 out of 5 stars

Fantastic staff.was greeted as I walked in by ryan,who really knows his beds.was measured on sleepmaster ,to find the right mattress for my needs,was given 5 different ones to try,until I made my choi... See more

Rated 5 out of 5 stars

Went into Dreams Bentley Bridge and Gordon came over to help. His expertise with the sleep match and the different types of mattress was extremely helpful. He gave us pillows to use on the beds and ex... See more


Company details

  1. Bed Shop
  2. Bedding Store
  3. Bedroom Furniture Store
  4. Mattress Store

Written by the company

For nearly 40 years we’ve been helping the nation find a bed they love. Together with our wonderful Bed Factory in the West Midlands, over 2,000 Bed Experts at 208 stores nationwide, 11 delivery centres, plus our ‘Bedquarters’ team, we’ll make sure you have everything you need for a great night’s sleep.

Written by the company

We have developed a really useful Help Centre, which should answer all FAQs, and navigate you seamlessly to the information you need. Whether you want to amend your order, report an issue or find out what to expect on the day of delivery, the Help Centre is not just at your fingertips but is a fast and effective tool for progressing an existing order or making a new one. You can even change your delivery date or pay an outstanding balance via the Manage My Order tab. Please visit www.dreams.co.uk/help for all your help options.
Further Information
In the unlikely event that you can’t find the answer at the Help Centre, our Customer Services team is on hand to assist, Monday to Saturday, 9am to 5pm. Please visit www.dreams.co.uk/help. Advisors are working tirelessly to give you all the support and help you need. If on rare occasions your wait to speak with an advisor is slightly longer than normal, please bear with us, or try our Call Back or Web Chat options. You can also contact us via Twitter, Facebook and Instagram.

Contact info

  • Bentley Bridge Retail Park, WV11 1BP, Wolverhampton, United Kingdom

  • 01902810406

4.9

Excellent

TrustScore 5 out of 5

224 reviews

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4.9

All reviews

(224)

13,337 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Lovely wooden bed with big soft mattress

The bed I bought off you has given me much happiness, my sleep has bee 10 times better.
Love the wood effect and your customer service was great ,thanks for the cuppa .
The storage space will come in really useful.

16 March 2025
Rated 5 out of 5 stars

Great service

Great service in store when purchasing our mattress and great communication in the run to delivery day. Delivery team were friendly and efficient

14 March 2025
Rated 5 out of 5 stars

Helpful and efficient

Assistant in shop was very helpful in completing our order; delivery was very efficient in bringing new item and removing the old one.

26 February 2025
Rated 5 out of 5 stars

The experience I had was great bit one…

The experience I had was great bit one thing the telly on the rockerx is not working I have reported this but I need someone to cone and have a look at this talking on the phone is not good I have spent £3,00 this needs to be done thank you Suky

8 March 2025
Rated 5 out of 5 stars

After previously buying a matress from…

After previously buying a matress from here, we went back and bought a bed from David the manger, and we got plenty of help from Curtis, both were so welcoming, not pushy and very helpful. They have assisted us right through the purchasing process, definitely recommend this store

12 February 2025
Unprompted review
Rated 5 out of 5 stars

My favourite store!.. Wednesfield

My favourite store. The staff are very welcoming and friendly. We purchased our Mattress here the other day with the help of Curtis and Gordon. They are very patient and informative. We will be returning to buy more. Thank you!

8 February 2025
Unprompted review
Rated 5 out of 5 stars

Great service

The salesman was very helpful with choosing the right product. The 2 delivery guys were efficient, they arrived on time and quickly sorted out the delivery

8 February 2025
Rated 5 out of 5 stars

Bed arrived on time

Bed arrived on time, delivery men were very obliging extra care was taken with the fitting of the bed, protective covers were placed over their shoes and they worked quickly and efficiently. Great service from the shop to the delivery. Would recommend Dreams and great service from the Bentley Bridge store, very helpful.

7 February 2025
Rated 4 out of 5 stars

All to plan from start to deluvery

The showroom experience was well led throughout with all information given without too much sales pressure, were talked through the paperwork and then awaited delivery. We were contacted as told the day before with delivery time, on the morning we were phoned by the delivery driver and again given expected delivery time. The arrived just after the earliest time given and both members of the delivery team were friendly and very professional removing the old bed and placing new bed into the bedroom.

24 January 2025
Rated 5 out of 5 stars

Fantastic service at Dreams…

Fantastic service at Dreams Wolverhampton. Staff were friendly, we're not pushy and made me very comfortable both finding the bed I wanted to purchase and also being in the store.

2 January 2025
Rated 5 out of 5 stars

From the time I went to Dreams in…

From the time I went to Dreams in Bentley Bridge, Wednesfield, I was met by Curtis who was kind, knowledgeable, patient and took time to explain everything to me about my purchase. Also explained when delivery would be made and that I would be contacted prior to the date by the delivery team. Everything was excellent.

16 December 2024
Rated 5 out of 5 stars

Lovely helpful staff member named…

Lovely helpful staff member named Gordon in the Wolverhampton store very knowledgeable about all the mattresses and listened to what we wanted and needed and the mattress he recommended is perfect for us we love going to bed now

3 November 2024

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