Gordon in wolverhampton branch, was attentive, friendly, knowledgeable and patient. He went above and beyond for us and took notice of health conditions ie back/spinal issues without being pushy. We w... See more
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My son finds the mattress comfortable and delivery good but the green bag that was meant to arrive to recycle my old mattress came after the new one. Luckily the driver took it away anyway but I’m not... See more
Fantastic staff.was greeted as I walked in by ryan,who really knows his beds.was measured on sleepmaster ,to find the right mattress for my needs,was given 5 different ones to try,until I made my choi... See more
Went into Dreams Bentley Bridge and Gordon came over to help. His expertise with the sleep match and the different types of mattress was extremely helpful. He gave us pillows to use on the beds and ex... See more
Company details
Written by the company
For nearly 40 years we’ve been helping the nation find a bed they love. Together with our wonderful Bed Factory in the West Midlands, over 2,000 Bed Experts at 208 stores nationwide, 11 delivery centres, plus our ‘Bedquarters’ team, we’ll make sure you have everything you need for a great night’s sleep.
Written by the company
- We have developed a really useful Help Centre, which should answer all FAQs, and navigate you seamlessly to the information you need. Whether you want to amend your order, report an issue or find out what to expect on the day of delivery, the Help Centre is not just at your fingertips but is a fast and effective tool for progressing an existing order or making a new one. You can even change your delivery date or pay an outstanding balance via the Manage My Order tab. Please visit www.dreams.co.uk/help for all your help options.
- Further Information
- In the unlikely event that you can’t find the answer at the Help Centre, our Customer Services team is on hand to assist, Monday to Saturday, 9am to 5pm. Please visit www.dreams.co.uk/help. Advisors are working tirelessly to give you all the support and help you need. If on rare occasions your wait to speak with an advisor is slightly longer than normal, please bear with us, or try our Call Back or Web Chat options. You can also contact us via Twitter, Facebook and Instagram.
Contact info
Bentley Bridge Retail Park, WV11 1BP, Wolverhampton, United Kingdom
- 01902810406
4.9
Excellent
224 reviews
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King size matress
Went in to shop,sales rep was helpfull, got the mattress i wanted, they delivered on time, brought the mattress in to the hallway. No problems
31 August 2025
Great service & product
Friendly staff , delivery smooth and efficient, great product and advice
12 August 2025
positive journey from start to finish
I had a positive journey from start to finish as the salesperson was very helpful, delivery was organised effectively and the delivery people were efficient in setting up my new bed.
14 August 2025
Excellent service
Excellent service, went out their way to assist.
Didn't feel rushed to make a purchase.
9 August 2025
Unprompted review
Excellent customer service
We went into store to select our mattress, the staff were very knowledgeable and friendly. They were extremely welcoming to us and our 3 year old son while we were there.
20 July 2025
I was very happy with the service the…
I was very happy with the service the guys that delivered were very helpful
22 June 2025
Sweet dreams
Happy with my new mattress. Excellent customer service, easy to order, fast delivery, delivery staff polite, helpful and friendly. Would gi to Dreams again.
3 May 2025
I bought mattress from dreams
I bought mattress from dreams. Mattress is very very good quality. And showroom staff very very helpful. They help me for choosing the best. Thanks
25 April 2025
The advice I was given in choosing a…
The advice I was given in choosing a new mattress was excellent. Gordon was very knowledgeable and helpful.
I was kept well informed about delivery times and when delivered the mattress was taken upstairs and put onto the bed frame for me. The delivery team put on overshoes to protect my carpets and they were very efficient
I would definitely recommend Dreams.
13 April 2025
Gordon Benett
great customer service in store, no question went unanswered to make sure we brought the right item
7 April 2025
Delivery almost on time
Delivery almost on time, delayed because of an accident on the roads
12 April 2025
Good experience from Dreams.
From the sales to the delivery everything was spot on. Curtis said hello when we went in the showroom, we told him what we were looking for he pointed us in the right direction and was always available to answer questions but he did not pester us.
17 March 2025
Wolverhampton Branch, aka The Best Branch
Wolverhampton Branch has Exceptional Experienced employees. Gordon and Curtis at this branch helped my wife and I with everything we needed. They explained everything clearly and showed a wide range of beds and comfort. They deserve a pay rise for the effects they put in. Thank you again for our purchase. The Guru's
2 April 2025
Unprompted review
Managed to get a bed and mattress…
Managed to get a bed and mattress within the hour good quality
22 March 2025
Unprompted review
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