Today I bought a bed from Dreams beds located in Cowley retail park. I had a really lovely young man who helped me choose the product within my price bracket and the best for my back problem. He was s... See more
Location
Switch locationUnit 2a Cowley Retail Park, High Road, UB8 2TE Uxbridge, Cowley, GB
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See what reviewers are saying
At the ordering stage, we had a very friendly and helpful advisor in store. When it came to the delivery and installation everything went to plan. All the staff were friendly and came within the s... See more
The friendliness of the staff, no pushy salesperson. The mattress match machine was educational and helped us choose our mattress. Being able to try the various mattresses and take our time. The cup o... See more
No problem with the quiality of the beds, delivery, and helpful service in the shop. However, the beds were unable to be assembled in their final place, as we were still decorating, we were assured t... See more
Company replied
Company details
Written by the company
For nearly 40 years we’ve been helping the nation find a bed they love. Together with our wonderful Bed Factory in the West Midlands, over 2,000 Bed Experts at 208 stores nationwide, 11 delivery centres, plus our ‘Bedquarters’ team, we’ll make sure you have everything you need for a great night’s sleep.
Written by the company
- We have developed a really useful Help Centre, which should answer all FAQs, and navigate you seamlessly to the information you need. Whether you want to amend your order, report an issue or find out what to expect on the day of delivery, the Help Centre is not just at your fingertips but is a fast and effective tool for progressing an existing order or making a new one. You can even change your delivery date or pay an outstanding balance via the Manage My Order tab. Please visit www.dreams.co.uk/help for all your help options.
- Further Information
- In the unlikely event that you can’t find the answer at the Help Centre, our Customer Services team is on hand to assist, Monday to Saturday, 9am to 5pm. Please visit www.dreams.co.uk/help. Advisors are working tirelessly to give you all the support and help you need. If on rare occasions your wait to speak with an advisor is slightly longer than normal, please bear with us, or try our Call Back or Web Chat options. You can also contact us via Twitter, Facebook and Instagram.
Contact info
Unit 2a Cowley Retail Park, High Road, UB8 2TE, Uxbridge, Cowley, United Kingdom
- 01895746016
4.5
Excellent
24 reviews
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Today I bought a bed from Dreams beds…
Today I bought a bed from Dreams beds located in Cowley retail park. I had a really lovely young man who helped me choose the product within my price bracket and the best for my back problem. He was so willing to help, did not rush me . The persons name was Shah and he really deserves a mention.
10 June 2026
Unprompted review
At the ordering stage
At the ordering stage, we had a very friendly and helpful advisor in store.
When it came to the delivery and installation everything went to plan. All the staff were friendly and came within the scheduled time.
10 May 2026
Finding exactly what I needed!
The store lady took me to exactly what I wanted and the deal was sealed very quickly!
13 April 2026
Excellent service,from the shop to…
Excellent service,from the shop to delivery, mattress is so good,so comfortable
1 May 2026
Great experience and an amazing delivery team.
We had ordered bed and mattress. Was delivered as promised on time and they took care of everything . Thank you for an amazing experience!
10 April 2026
Good selection of mattresses
Good selection of mattresses. Friendly and knowledgeable staff.
17 January 2026
Comfortable bed & great service
Great experience at Dreams. Friendly staff, easy purchase, and the mattress and bed frame are really comfortable. Very happy with it. 👍
16 January 2026
Brilliant staff member
Staff very attentive and helpful. Made sure we had everything we needed. Offered a further discount when asked. Gave us a good deal which we were very happy with. Very nice lady who helped us
26 December 2025
Unprompted review
The friendliness of the staff
The friendliness of the staff, no pushy salesperson. The mattress match machine was educational and helped us choose our mattress. Being able to try the various mattresses and take our time. The cup of tea, delivery, taking away the old mattress, excellent service. And a good night’s sleep .
14 December 2025
The whole experience was fantastic
The whole experience was fantastic, from start to finish. The staff were great and they new,what they were talking about. Excellent thank you.
13 December 2025
Our visit from beginning to end was a…
Our visit from beginning to end was a pleasant time. Both Nilakshan and Shani were extremely helpful and knowledgeable. Even had a coffee!
Would recommend Dreams to anyone looking for a bed/pillows/mattresses.
9 November 2025
Unprompted review
From sales people to delivery all went…
From sales people to delivery all went well now have comfortable bed
26 October 2025
helpful costumer service
25 July 2025
Tempur Lux mattress- Strongly recommend
Recently purchased Tempur Lux Mattress 30cm. Amazing mattress and good quality. Before I got other mattresses but so far this one is best. Staff was at Dream West Drayton very helpful with purchase.
12 September 2025
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