Our mattress was nearly £3000. Huge commitment for us. I am disabled and needed a mattress to support me. Arranged for it to be delivered on Friday 28 August. Today, two days before arranged deliv... See more
Company replied
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Our mattress was nearly £3000. Huge commitment for us. I am disabled and needed a mattress to support me. Arranged for it to be delivered on Friday 28 August. Today, two days before arranged deliv... See more
Company replied
Excellent service. Sales person Sheryl was very helpful explaining all of the options available. I had the chance to test different beds and mattresses before making a decision. Booking a delivery wa... See more
Great customer service during our visit. I can’t remember their names but the two women who helped us on both visits were brilliant offering us coffee etc and giving us what we felt was genuine advice... See more
Customer service in store was great but on delivery the men knocked a radiator off the wall causing a water leak. They phoned customer service who stated the obvious that they would pick up the bill b... See more
For nearly 40 years we’ve been helping the nation find a bed they love. Together with our wonderful Bed Factory in the West Midlands, over 2,000 Bed Experts at 208 stores nationwide, 11 delivery centres, plus our ‘Bedquarters’ team, we’ll make sure you have everything you need for a great night’s sleep.
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Birkenshaw Trading Estate, G71 5PR, Uddingston, United Kingdom
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Fabulous customer service during ordering and the delivery guys were fab too. Very polite. Pleasure to do business with Dreams.
From walking into store till our purchase,the assistant Liam,couldn’t be more helpful,he talked us through all the options available to us,took us through different beds and pillows,also offered us all other options available to us which we declined,and after purchase to delivery,we were kept updated,and delivery was very smooth,and so far quality of bed is excellent,can’t fault this company
Everything went well and we were happy with the fitting.
Great customer service and a simple quick process to get the perfect mattress at a good price.
Excellent. Couriers delivered and assembled bed in no time. It’s comfortable and gives support. Very pleased and would recommend
Welcome , offered coffee , asked how they could help
Taken to try out machine that would advise on right type of mattress
Thinking about it , think there was a promotion on the bed & pillows we bought
Weren’t told ( didn’t ask )how much the extortionate pillows were

Reply from Dreams - Uddingston
The salesperson was knowledgeable and professional. I lay on a motorised, computerised bed and the computer came up with 3 or 4 recommendations and I tried each one for comfort and when I chose one the delivery was quick too.
Customer service in store was great but on delivery the men knocked a radiator off the wall causing a water leak. They phoned customer service who stated the obvious that they would pick up the bill but we're not able to assist with a plumber. Was advised to email "property damage" but got an acknowledgement saying they would reply in SEVEN days. Called the branch but they didn't want involved, Poor after sales service.
I am pleased with my new mattress
It was delivered on time and delivery men were really nice and very helpful
Terrific experience from start to finish… Having great night sleep!!!Great quality product !!..Would recommend.
Sheryl was amazing, made our experience personal and genuine. We got the mattress we wanted with Sheryl’s guidance and expertise. She was patient and gave us space to discuss a large purchase, which is a bit unusual in a sales environment, but was very welcomed. We could not fault the stores’ atmosphere and friendliness. Great experience and will buy from Dreams again!
From going into the Uddingston store and speaking to salesman who was very knowledgeable regarding mattress I wished to purchase.
Customer Care Perfection!
My wife and I found the store assistant (Sheryl ) most impressive, her advice kindness and friendly attitude made this a very pleasant experience for both of us and we are delighted with our purchase. We would take this opportunity to express our gratitude for all the help and advice provided by an exceptional assistant.
Staff were extremely helpful and friendly and gave me plenty of time to make my decision I was under no pressure
Love Dreams- from the store staff knowledge to friendly efficient delivery , we go to dreams for beds, mattresses and everything we need for them - never disappoint
Had a fantastic experience with Dreams from start to finish. From walking into store and being welcomed by Sheryl at the Tannochside store was very helpful when choosing my bed. To the delivery guys who tried their hardest to get the divan base up my stairs but wouldn’t fit, the guys were absolutely fantastic and helpful even suggesting a few other bases that would fit. The customer services were outstanding helping me to order new base and delivery of base, very quick response and was completely hassle free. Superb wouldn’t go anywhere else as my previous bed and mattress was from dreams which I am now only replacing 15 years later.
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