The member of staff who greeted us . Charlie. Was very knowledgeable. Polite, explained all about the mattresses we looked at. Encouraged us to try the mattresses in different positions , includin... See more
Location
Switch locationUnit 3b St James Retail Park, Towcester Road, NN1 1EE Northampton, GB
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See what reviewers are saying
Purchased New double mattress, from Dreams Northampton Nene Valley retail Park, dealt with Matthew, great service & advise,real olde school service.. Delivered exactly on time with text confirmation... See more
The beds are great, as are the delivery and assebly services. The only thing that could be improved is their online ordering system, quite glitchy. But just remember you are buying beds, not some clou... See more
We looked at new mattresses in store then were offered a mattress assessment on the sleepmatch equipment, which gave us a review of mattresses which would be suitable, it showed us what the sales p... See more
Company details
Written by the company
For nearly 40 years we’ve been helping the nation find a bed they love. Together with our wonderful Bed Factory in the West Midlands, over 2,000 Bed Experts at 208 stores nationwide, 11 delivery centres, plus our ‘Bedquarters’ team, we’ll make sure you have everything you need for a great night’s sleep.
Written by the company
- We have developed a really useful Help Centre, which should answer all FAQs, and navigate you seamlessly to the information you need. Whether you want to amend your order, report an issue or find out what to expect on the day of delivery, the Help Centre is not just at your fingertips but is a fast and effective tool for progressing an existing order or making a new one. You can even change your delivery date or pay an outstanding balance via the Manage My Order tab. Please visit www.dreams.co.uk/help for all your help options.
- Further Information
- In the unlikely event that you can’t find the answer at the Help Centre, our Customer Services team is on hand to assist, Monday to Saturday, 9am to 5pm. Please visit www.dreams.co.uk/help. Advisors are working tirelessly to give you all the support and help you need. If on rare occasions your wait to speak with an advisor is slightly longer than normal, please bear with us, or try our Call Back or Web Chat options. You can also contact us via Twitter, Facebook and Instagram.
Contact info
Unit 3b St James Retail Park, Towcester Road, NN1 1EE, Northampton, United Kingdom
- 01604 218499
4.8
Excellent
279 reviews
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Excellent service from start to finish
Excellent service from start to finish
29 November 2024
Unprompted review
Restful comfort
From Matt's constructive help at the showroom to the friendly courteous delivery guys, the service was first class. I'm very pleased with my bed, I would love to say my sleeping is now 100% but it never has been so can't expect miracles but I now rest in comfort.
23 November 2024
I am happy with the product and the…
I am happy with the product and the delivery service
6 November 2024
Went like a dream!
Dreams did exactly what they said they would which makes a refreshing change!
I was given a date and I received a phonecall on the day... The guys were polite and friendly, popped covers over their shoes when they came in to my house and gave me some tips on how to look after my new mattress 👍
9 November 2024
Amazing…
Absolutely exceptional service from start to finish. The quality of the bed is excellent and mattress very comfortable. Good value for money.
27 October 2024
Great sleep!
Very happy, the guys were pleasant and very helpful and answered all questions that I had.
26 October 2024
Mattress was delivered when told
Mattress was delivered when told, on time and the delivery men were very very helpful nothing was to much trouble very pleased
5 October 2024
Lovely mattress very comfortable people…
Lovely mattress very comfortable people who delivered it first class polite and caring
6 October 2024
Well done Dreams!
We love our new mattresses from Dreams. Choosing the right one in the shop was easy. The staff were very helpful. Delivery was on time, and the old mattresses were removed. We now have a great night's sleep without rolling into a groove! Well done Dreams!
29 September 2024
Delivered when said also let me know on…
Delivered when said also let me know on the day. Polite and tidy delivery men. Am really pleased with the bed, getting a good night of sleeping now
28 September 2024
At first thought that I had picked…
At first thought that I had picked wrong mattress but having now slept on it I am happy
22 September 2024
Kept well informed about delivery
Kept well informed about delivery. Friendly and courteous staff. Placed the beds where asked.
21 September 2024
Customer service throughout A1
Customer service throughout A1. Only fault Saturday evening wouldn't work but changed batteries and then everything OK.
15 September 2024
Customer service in shop…
Customer service in shop excellent,delivery on time by very helpful operatives
15 September 2024
Well done Dreams
They were very welcoming and friendly the sales man was helpful and knowledgeable without being pushy.prices and quality were very good
Would shop there again
8 September 2024
Unprompted review
Really friendly and helpful team in the…
Really friendly and helpful team in the shop. Good quality beds and mattresses - good range of prices too
24 August 2024
Total value for money
The sales team in the Nene Valley Retail Park in Northampton were very knowledgeable about all their products and assisted us purchasing our new mattress.
The delivery team were brilliant and polite. They delivered our new mattress to our bedroom. We paid extra for them to remove our old mattress which the delivery team did quickly.
This is our second mattress from this branch and even though we visited other mattress companies I would stay with Dreams.
16 August 2024
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