From start to finish the salesperson Jennifer made us feel welcome and listened to what we wanted. There was no pressure to buy but once we found our perfect mattress the whole process went off smooth... See more
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Matt, here on the Isle of Wight couldn't have been more helpful. He is an excellent Ambassador for the company. My wife and I popped in late yesterday to research our next mattress and, becaus... See more
Very helpful lady called jade went round every bed/ mattress till I found the one I wanted i had a delivery date that suited me,
The in store experience and the delivery team experience were excellent. The products had some faults. The cloth on one bed base at one side had a scuff mark which nearly tore the cloth about... See more
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Company details
Written by the company
For nearly 40 years we’ve been helping the nation find a bed they love. Together with our wonderful Bed Factory in the West Midlands, over 2,000 Bed Experts at 208 stores nationwide, 11 delivery centres, plus our ‘Bedquarters’ team, we’ll make sure you have everything you need for a great night’s sleep.
Written by the company
- We have developed a really useful Help Centre, which should answer all FAQs, and navigate you seamlessly to the information you need. Whether you want to amend your order, report an issue or find out what to expect on the day of delivery, the Help Centre is not just at your fingertips but is a fast and effective tool for progressing an existing order or making a new one. You can even change your delivery date or pay an outstanding balance via the Manage My Order tab. Please visit www.dreams.co.uk/help for all your help options.
- Further Information
- In the unlikely event that you can’t find the answer at the Help Centre, our Customer Services team is on hand to assist, Monday to Saturday, 9am to 5pm. Please visit www.dreams.co.uk/help. Advisors are working tirelessly to give you all the support and help you need. If on rare occasions your wait to speak with an advisor is slightly longer than normal, please bear with us, or try our Call Back or Web Chat options. You can also contact us via Twitter, Facebook and Instagram.
Contact info
Gunville Trading Estate, PO30 5LG, Isle of Wight, United Kingdom
- 01983654323
4.9
Excellent
258 reviews
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Great come fast and easy to put…
Great come fast and easy to put together the delivery men so help and give me tip on how to build .
18 October 2025
New Mattress
Arrived on the day stated, drivers were fab, very polite and as bedroom was only a few steps into the hallway took it in our bedroom. Mattress is perfect.
19 September 2025
Going to buy a mattress not foam but sprung and having spent a lot of time explaining the difference 's between the springs m but a sprung mattress
The gentleman we dealt with was very helpful and patient with us . He explained everything in simple terms. My husband is a little forgetful . So he had a lot of patients.
30 August 2025
2nd bed so knew what wanted and guided…
2nd bed so knew what wanted and guided well as finding old order delivery quick and simple so great work all round
14 September 2025
Helpful staff
The staff were friendly and helpful and we found our ideal mattress quickly, although we were given as long as we liked to look round.
5 September 2025
Unprompted review
It was a very good experience as they…
It was a very good experience as they talked to us to get a very possible solution to get a very comfortable bed.
31 August 2025
Great service with useful help and…
Great service with useful help and advice when choosing the right bed at my budget level.
19 August 2025
Excellent service throughout
29 August 2025
Very polite and on time.
14 August 2025
Good quality bed base
Good quality bed base, delivered on time with friendly, helpful staff
13 August 2025
Good sales service and good post sale…
Good sales service and good post sale services too (delivery, finance set up) and product good too.
12 August 2025
Efficient service
Really helpful advice from staff. Everything went to plan. Delivery men really helpful.
29 June 2025
Best choice at the moment
I ordered a double bed in Denim navy colour at a discounted price for my son after he came back home finished his university course. With love and attention to details I read all the reviews and looked around until I got confident that the best quality for the price was my purchase from Dreams. The delivery was prompt as arranged, the manual was easy to read and the outcome was a very successful and beautifully looking double bed. The textile is good quality, lovely denim colour and the stiches are precise as well. The bed is very comfortable and big enough for two average size persons.Thank you!
22 June 2025
The helpful and friendly staff at the…very pleased
The helpful and friendly staff at the store. The delivery went very smoothly. Very friendly.
6 June 2025
Hassle free experience
Hassle free experience, the assistant went beyond to make sure the bed was the best option for us and within the budget we stated. Also sorted the finance quickly.
Good communication through out and delivered in the allocated time slot, by two polite and helpful men.
3 May 2025
When we walked in the sales lady asked…
When we walked in the sales lady asked us if we needed any help which we did we picked the bed but was not sure on the mattress so she gave us a price for the bed and both mattresses. Very helpful
31 May 2025
Excellent advice in store about the…
Excellent advice in store about the mattresses and which one would be best suited .
Clear delivery times with a phone call before delivery
Love the new matress and have had the best nights sleep for a long time
25 May 2025
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