Great experience from meeting Hannah at the door using the machine to assist finding the right type of mattress. Hannah was extremely helpful and manage to find a mattress with a saving of £900 due t... See more
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Warm welcome when entering the store. Knowledgeable staff, good selection of products. The mattress test was very useful. Good quality products. Store was busy but not rushed. Impressed by management... See more
I was greeted by John who was friendly, professional and extremely helpful. He explained the sleep match system and offered me a pillow. He then showed me several mattress that best suited my need and... See more
The member of your staff that we dealt with Gerry went above and beyond with help, nothing was too much for her, we are very pleased with the treatment we were given
Company details
Written by the company
For nearly 40 years we’ve been helping the nation find a bed they love. Together with our wonderful Bed Factory in the West Midlands, over 2,000 Bed Experts at 208 stores nationwide, 11 delivery centres, plus our ‘Bedquarters’ team, we’ll make sure you have everything you need for a great night’s sleep.
Written by the company

- We have developed a really useful Help Centre, which should answer all FAQs, and navigate you seamlessly to the information you need. Whether you want to amend your order, report an issue or find out what to expect on the day of delivery, the Help Centre is not just at your fingertips but is a fast and effective tool for progressing an existing order or making a new one. You can even change your delivery date or pay an outstanding balance via the Manage My Order tab. Please visit www.dreams.co.uk/help for all your help options.
- Further Information
- In the unlikely event that you can’t find the answer at the Help Centre, our Customer Services team is on hand to assist, Monday to Saturday, 9am to 5pm. Please visit www.dreams.co.uk/help. Advisors are working tirelessly to give you all the support and help you need. If on rare occasions your wait to speak with an advisor is slightly longer than normal, please bear with us, or try our Call Back or Web Chat options. You can also contact us via Twitter, Facebook and Instagram.
Contact info
Unit 6 Solartron Retail Park, GU14 7QJ, Farnborough, United Kingdom
- 01252 372225
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Excellent
Friendly, efficient service. Excellent customer service and prompt speedy delivery.
Dreams Farnborough were brilliant with…
Dreams Farnborough were brilliant with the recent purchase of our superb super king bed!
No pressure sales tactics or made to feel awkward, John guided us through the process, chipping in with his knowledge of the beds and how they would fit in with our needs and preferences.
The bed was delivered on time as expected and is of the highest quality.
Thanks John and the team.
The service we received at Dreams in Farnborough.
The service we received at Dreams in Farnborough was excellent, we tried the sleep match mattress out which narrowed the selection down to a few mattress. The customer service agent was very polite and knowledgeable. The delivery guys were polite and took great care within our property. Definitely recommend Dreams Farnborough.
Easy to order and kept up to date with…
Easy to order and kept up to date with delivery, day of delivery they were extremely helpful, the bed was pretty easy to put together great experience will definitely be using again and would definitely recommend
They did very well helping us choose a…
They did very well helping us choose a new Bed & Headboard. We found them to be knowledgeable about the many products we viewed, and advised trying out each bed for comfort. We shall certainly be visiting there again.
The process was very smooth from…
The process was very smooth from visiting the shop, to ordering, to delivery. Very comfy bed.
Delivery was good
Delivery was good. The men that put it together were friendly and efficient. They had a lot to do that day!!
The delivery was excellent as I've…
The delivery was excellent as I've already told you.
The mattress is really comfortable & we're sleeping well. What more can I say!
Dreams at Farnborough
Dreams at Farnborough! Greeted with a ready smile from Karen who was really kind and helpful from start to finish, nothing too much trouble. Two new beds ordered, delivered promptly and kept informed by driver. Very good, professional Company. Wish there were more Karen’s around, to make shopping as easy as possible.
Delivered on time kept me informed of…
Delivered on time kept me informed of time the day before a rang 15 minutes before on the day. Mattress very comfortable.
Salesman was very helpful in choosing the mattress.
We brought 2 mattresses and clare…
We brought 2 mattresses and clare served us both times ,she was friendly and helpful and made the whole experience a joy should we need another we will look for her .the delivery guys were great ,so all in great experience.
Exceptional Service from Dreams!
Exceptional Service from Dreams!
I recently ordered a bed from Dreams, and I’m so impressed with their service. The delivery was prompt, the team was professional, and they set everything up quickly without any hassle. The bed itself is incredibly comfortable and high-quality. Plus, the follow-up email was a nice touch to ensure I was happy with my purchase. Highly recommend Dreams for anyone looking for a smooth, stress-free experience!
Dreams ottoman bed
Bed delivered on time in a convenient slot, rapidly assembled and all waste/wrappings disposed of. Very comfortable bed that provides plenty of storage underneath and fits the style of the room perfectly. Excellent service from ordering to delivery
Great experience
Staff are very knowledgeable, patient and friendly :) highly recommend.
Pleasant experienve and good outcome.
We were greeted with an offer of a refreshment, and simple questions The lady was very heplful and informative. We came away with everything we needed. extreemly impressed.
Great service and advice from…
Great service and advice from theFarnborough team. The selected mattress was delivered on the agreed date and was of high quality and extremely comfortable.
Good sleepVery easy to check out and order the…
Very easy to check out and order the mattress which delivered on time and old one taken away
May use AI-assist with repliesRead more
Great service and didn’t have to wait…
Great service and didn’t have to wait to long for the bed base

Reply from Dreams - Farnborough
Glen was fab!
Visited the Farnborough branch today and all I can say is wow! We did not buy anything however Glen was fantastic, amazing product knowledge, not pushy and also extremely personable. We will definitely be going back to purchase our mattress and new bed.
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