DPD Ireland Reviews

200,804

•

4.6

Courier Service

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Review summary

Created with AI, based on recent reviews

Considering 20,951 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the delivery service for its reliability, efficiency, and accurate time notifications. Many people highlight the drivers for being polite, friendly, and helpful, often ensuring packages are delivered safely. The overall service is frequently described as fantastic and efficient, with excellent communication regarding delivery dates and times. However, some customers also noted issues with product condition and delivery practices. A small portion of people received damaged parcels, with some noting that items arrived torn or broken. Others experienced issues where deliveries were not attempted despite being home, or parcels were left in unsafe locations or at incorrect addresses.

What people talk about most

Delivery service

Reviewers mention positive feedback about delivery service, with many customers consistently praising the... See more

Staff

Customers consistently note positive experiences with staff, frequently praising drivers for their friendly... See more

Service

Customers had positive experiences with service, consistently describing it as reliable, efficient, and fast.... See more

Product

Reviewers highlight ambiguous aspects of product quality, with many customers reporting that items arrived in... See more

Order

Consumers find order experiences to be ambiguous, with some reviewers consistently praising the timely... See more

Reviews shaping this summary

I am always glad to see it's DPD doing my delivery as Joe the driver is the best delivery driver we ever had delivering packages. He is so polite & friendly. Always makes sure I get the packages. Alwa... See more

Company replied

DPD are the best when it comes to delivery. On the day of delivery they send you a one hour window as to when the delivery will arrive. I've had hundreds of deliveries using DPD and not once have th... See more

Company replied

New delivery guy Colm . He is very professional & always has a smile . The texts predicting delivery times are a huge help & they are always accurate which must be a challenge for drivers with tra... See more

Company replied

DPD delivers to me on a regular basis. Their level of communication with me regarding a deliver date and time with the option to choose a pick up point, is ideal and so well planned and thought out. I... See more

Company replied

Company details

Courier Service

Information provided by various external sources

Operating since 1986, DPD is Ireland’s largest dedicated parcel carrier. With the country’s most technologically advanced parcel sortation hub, a new fulfilment centre located right next door and 38 depots throughout Ireland, the DPD fleet collects and delivers up to 100,000 parcels daily. DPD Ireland is part of DPD Group which operates Europe’s largest road delivery network delivering more than 4 million parcels each day. Dedicated to ensuring the customer journey runs smoothly, from dispatch to delivery, DPD has implemented communication solutions that engage with the customer throughout the delivery process. In transit messaging via email, SMS and App provide real time updates at all the important stages of delivery, giving peace of mind and control..website

Welcome to DPD Ireland!

Written by the company

Contact info

Athlone Business Park, Dublin Road, Westmeath, Athlone, Ireland
0906420500
socialmedia@dpd.ie
www.dpd.ie

4.6

Excellent

201K reviews

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All reviews

(200,804)

19,820 reviews in the last 12 months

Write a review

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

2 days ago

Lovely fella always cheerfull

Always on time

31 July 2026

2 days ago

31 July 2026

2 days ago

Received notification of delivery time…

Received notification of delivery time and it was 100% accurate. I have had a number of deliveries fulfilled by DPD and have always been happy with this service.

31 July 2026

2 days ago

On time

On time! Great service

31 July 2026

May use AI-assist with repliesRead more

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

2 days ago

Never an issue with deliveries

Never an issue with deliveries, accurate delivery times and friendly drivers

28 July 2026

Reply from DPD Ireland

2 days ago

Good Morning,

Thank you for taking the time to share your delivery experience with us. We are delighted to hear this.

Your feedback is greatly appreciated and has been shared with our Team.

Warm Regards,
DPD Ireland

2 days ago

Great service

Great service, always on time

21 July 2026

Reply from DPD Ireland

2 days ago

Of late DPD are dropping off deliveries…

Of late DPD are dropping off deliveries onto top of pier at bottom of our drive.
There is no reason that parcels could be dropped into our porch at the front door.
It’s a short drive up with ample space to turn.
Just in case of wet weather and difficulty in seeing parcel in the dip of the pier.
Otherwise very pleased with DPD and drivers

30 July 2026

Reply from DPD Ireland

2 days ago

Good Morning,

Thank you for taking the time to share your delivery experience with us.

Our sincere apologies for the inconvenience caused.

Your feedback is really appreciated and has been shared with our team to improve our service.

Warm regards
Team DPD Ireland

3 days ago

Very flexible and a great delivery service

24 July 2026

Reply from DPD Ireland

2 days ago

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