Fantastic delivery! The Driver Shaun was nothing short of amazing! Greeted me with a smile at my door such a nice happy patient guy ☺️ The norm I'm afraid with carrier companies is usually the... See more
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We appreciate all of your feedback and will always seek to assist if you have any problems. Just visit dpd.co.uk
DPD UK
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Roebuck Lane, B66 1BY, United Kingdom
- www.dpd.co.uk
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Delivered to wrong addres!…
I was at home and even saw the driver in the street but he left my parcels on a doorstep of a neighbour and not my house. My house is clearly marked with its number on the front door. My neighbour is disabled and cannot get to his door never mind lift parcels- I would NEVER tell you to deliver there and would always let you know if I couldn’t be at home. The parcels were clearly addressed so there is no excuse. At least it was delivered on time but I didn’t expect to search the street for it. I’m not impressed on this occasion.
The delivery driver was on time and…
The delivery driver was on time and very personable. The product were delivered as ordered
Many thanks
Delivery on time driver very good
All round good service,on time and…
All round good service,on time and delivered with a smile.
Contents was damaged.
Contents was damaged.
Contents were spilled due to tub being broken.
Box was badly damaged and crushed all around. Clearly marked fragile handle with care!
Polite and everything in order
On time and secure
The delivery was on time and the driver insisted on the pin code before handing it over which was good to see, as it was a high value item.
Great! Constant updates on tracking of my…
Constant updates on tracking of my parcel. Easy app to communicate any requests if needed. Driver only tapped lightly and I wasn’t sure if it was the door. By the time I’d looked out the window he’d dropped the parcel (in safe place) photographed and was on his way. I know they have a lot of drops to get in so was trying to be quick.. it wasn’t a problem though, just an observation.
Called before ringing the bell and…
Called before ringing the bell and waited downstairs without rushing away. Packages were all secure and handed over properly
Once again driver attempted to leave…
Once again driver attempted to leave parcel in dustbins, when the supplier had quite clearly indicated that the parcel was not to be left in a safe place…
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