Double8tickets.com Reviews 

3,236
TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Looking at 123 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent service, noting its reliability, straightforward process, and quick delivery of tickets. Many people highlight the quality of the product, consistently receiving amazing seats with great views, often close to the stage, exactly as advertised. However, some customers also noted that tickets could be very expensive or overpriced, though many felt the premium was justified for securing excellent seats. A few other people also felt that despite purchasing good seats, their viewing position was sometimes poor, or they experienced issues with ticket validity or last-minute cancellations.

What people talk about most

Service

Users describe positive interactions with service, with many reviewers consistently praising the excellent... See more

Product

Consumers find the product to be positive, consistently reporting that tickets are as described and reliable,... See more

Price

Customers consistently note ambiguous experiences with price, with some reviewers expressing dissatisfaction... See more

Location

Clients share positive opinions on location, with many reviewers consistently praising the excellent seats... See more

Order

People report ambiguous experiences with order, with some customers expressing satisfaction with the ease of... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I have used Double8 many times over many years, most recently to see Gary Barlow at the Royal Albert Hall and Olly Murs at the O2. They have always been reliable and the seats as promised. I have al... See more

Rated 4 out of 5 stars

The concert itself was awesome but the performers were all positioned on the far left side of the stage and those of us standing on the right side could not even see them. We had to look at the big vi... See more

Rated 4 out of 5 stars

Is was quite good, got sent ticket information and how to retrieve them 4 days before the concert. The only downside was, I emailed double 8 a week before this asking how I would receive my tickets be... See more

Rated 5 out of 5 stars

Purchased tickets to Sting’s Hammersmith show back in January. Communications excellent from Double 8 as tickets not released until day of gig so very reassuring that they kept me updated. Charlotte c... See more


Company details

  1. Event Ticket Seller

Written by the company

Concert tickets for the first ten rows for all pop and rock concerts in the UK


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

3K reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

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4.4

All reviews

(3,236)

123 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Bob Dylan was in pretty good form

Bob Dylan was in pretty good form. It's been the norm for his concerts for some time that he goes through his routine non-stop and disappears with no encore. He used to say a very few words, but nothing now, and, as one of the same age as he, I sympathise. His voice was strong and I enjoyed the show. He's a living legend and there won't be too many more chances to see him before he calls it a day

13 November 2024
Unprompted review
Rated 5 out of 5 stars

Quick and painless process

I’m usually quite cautious about any ticket resellers, but Double8 have been brilliant!

There was a very quick and painless transfer of tickets well before the event took place - brilliant seats as well!

28 November 2024
Unprompted review
Rated 5 out of 5 stars

Absolutely amazing

Absolutely amazing. This was a birthday present for my boyfriend and he laughed all the way through. He spoke about it for days would definitely go to another of his shows

7 October 2024
Unprompted review
Rated 5 out of 5 stars

Went great for me

I gotta say, I was so sceptical going into buying these tickets, plenty of reviews out there with a bad experience but so many positive ones as well I figured they all can't be fake!

Anyway I can't speak for their consistency because I've only purchased once but I can say from my personal experience everything was totally fine. Ended up with a phenomenal seat for a great price (I bought last minute, I assume they couldn't sell for a profit so sold at a lost to partially recover their expense)

7 November 2024
Unprompted review
Rated 5 out of 5 stars

Dylan concert

The whole experience was expertly handled and trouble free. I even had a pleasant courtesy call two weeks before the event to tell me that my ticket arrival was imminent. I shall be happy to use Double8tickets.com again.

1 November 2024
Unprompted review
Rated 5 out of 5 stars

First rate service, clear communication, very transparant

The whole process with Double8tickets is very transparant, the communication is always clear and correct, friendly and personal. It's an asset that you have an office in London, with friendly and helpful staff! Great service, over the past decades, many thanks!

12 November 2024
Unprompted review
Rated 1 out of 5 stars

No communication,

No communication,
When I purchased tickets they did not tell when will they send me tickets. The show was near and did not send me tickets and I tried to call them they never pickup phone. After sending two times mail they replied. I will never buy from them again. Bad experience.

8 November 2024
Unprompted review
Rated 1 out of 5 stars

Looks like we've been scammed...

Looks like my daughter and 2 friends may be victims of this company having bought Taylor Swift tickets for tomorrow evening, 16 August. She paid for the tickets through an Associate of Double8tickets, Angelo Mendocino, in August 2023. Lots of promises that tickets would be transferred 2/3 weeks before then last week then Tuesday this week. Lots of calls and messages yesterday and today and nothing. I'm assuming that Double8 have sold the tickets elsewhere for much more money. I'll retract this review if I'm proved wrong in the next couple of hours but am fuming right now.

15 August 2024
Unprompted review
Double8tickets.com logo

Reply from Double8tickets.com

Hi Andy, we can confirm we have had a few emails regarding Angelo Mendocino but we have no associate with him nor has he ever worked for our company. The email we have been given by other costumers of angelo which is angelomendicino@outlook.com or Daniel Duran dandouble8@hotmail.com (not an email address of ours!) has also been mentioned to be impersonating as an associated with double8tickets. We can confirm we do not take bank transfers for tickets all our payments are done via our website www.double8tickets.com. We are so sorry this has happened to you and we really hope you get this resolved.
kind regards
Charlotte

Rated 5 out of 5 stars

Double 8 gave us an exelent service

Double 8 gave us an exelent service. We arrived late in London and was unable to Pick up the tickets at the Office. Double 8 sent a guy to hans over the tickets half an hour before the show started. We were amazed.

21 May 2024
Unprompted review

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