Double8tickets.com Reviews 

3,235
TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Looking at 123 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent service, noting its reliability, straightforward process, and quick delivery of tickets. Many people highlight the quality of the product, consistently receiving amazing seats with great views, often close to the stage, exactly as advertised. However, some customers also noted that tickets could be very expensive or overpriced, though many felt the premium was justified for securing excellent seats. A few other people also felt that despite purchasing good seats, their viewing position was sometimes poor, or they experienced issues with ticket validity or last-minute cancellations.

What people talk about most

Service

Users describe positive interactions with service, with many reviewers consistently praising the excellent... See more

Product

Consumers find the product to be positive, consistently reporting that tickets are as described and reliable,... See more

Price

Customers consistently note ambiguous experiences with price, with some reviewers expressing dissatisfaction... See more

Location

Clients share positive opinions on location, with many reviewers consistently praising the excellent seats... See more

Order

People report ambiguous experiences with order, with some customers expressing satisfaction with the ease of... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I have used Double8 many times over many years, most recently to see Gary Barlow at the Royal Albert Hall and Olly Murs at the O2. They have always been reliable and the seats as promised. I have al... See more

Rated 4 out of 5 stars

The concert itself was awesome but the performers were all positioned on the far left side of the stage and those of us standing on the right side could not even see them. We had to look at the big vi... See more

Rated 4 out of 5 stars

Is was quite good, got sent ticket information and how to retrieve them 4 days before the concert. The only downside was, I emailed double 8 a week before this asking how I would receive my tickets be... See more

Rated 5 out of 5 stars

Purchased tickets to Sting’s Hammersmith show back in January. Communications excellent from Double 8 as tickets not released until day of gig so very reassuring that they kept me updated. Charlotte c... See more


Company details

  1. Event Ticket Seller

Written by the company

Concert tickets for the first ten rows for all pop and rock concerts in the UK


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

3K reviews

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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

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4.4

All reviews

(3,235)

123 reviews in the last 12 months

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Rated 5 out of 5 stars

Easy and reliable

Had tickets for my event.
Reliable, safe. Have used them for years, since the days you had to collect from their office on Charing Cross Road.
The app made it really easy to access the ticket and really easy to transfer to my friend.

5 July 2026
Unprompted review
Rated 1 out of 5 stars

Bought Barry Manilow tickets from this…

Bought Barry Manilow tickets from this company and had good communication during the purchase and on posting. However after queuing at the 02 for nearly 2 hours we were told that they were fraudulent tickets. Had to buy tickets to get in. I have phoned and emailed with no response. Reported to police fraud, my bank and citizens advice.

17 June 2026
Unprompted review
Rated 1 out of 5 stars

sent fraudulent tickets

tickets we were sent for Barry Manilow were fraudulent and we had to buy new ones to gain entry after a 2 hour queue. the mark up was crazy . bought new tickets in same zone for 70 pounds less on site

18 June 2026
Unprompted review
Rated 5 out of 5 stars

Wow wow wow

What an amazing event seller. We had purchased Boyzone tickets for 06/26 and we were right in the heavens with not the best seats (was a sellout and was all the was left) they called me to tell me a fee days ago that the tickets were sent to my email and we had been upgraded. I thought oh thats great maybe ot will be a few rows down. I had a shock when I saw that it was on the pitch right next to the stage! We had the best night and the best view. I can not thank them enough! I will be using them to purchase all of my event tickets. I have used them in the past and never any issues. Thank you so much!

6 June 2026
Unprompted review
Rated 5 out of 5 stars

Great price and state

Great price. Amazing seats. 100% recommend. Have been using double 8 for the last 12 years. Started with one direction. Most recently Olivia Dean. Great service.

1 May 2026
Unprompted review
Rated 2 out of 5 stars

Bought "Best Seats In House Front Row"

Bought "Best Seats In House Front Row"
What we got was 2 front row seats jammed into the furthest corner from the stage next to a security barrier. Great seats if you want to see Peter Kays left ear with binoculars. Not happy. Would not recommend trusting this companies adverts. Very misleading

2 May 2026
Unprompted review
Rated 4 out of 5 stars

Very efficient

Very efficient. No problems getting tickets etc. I have always managed to purchase tickets when they are sold out everywhere else. Only issue is high mark up in price

9 April 2026
Unprompted review
Rated 5 out of 5 stars

Fabulous ‘Feel Good’ show

Fabulous ‘Feel Good’ show, Both Rick & Gabrielle were absolutely brilliant.
The evening was made all the better by the amazing Seats & VIP lounge experience. 😊

25 April 2026
Unprompted review
Rated 5 out of 5 stars

Enjoyable evening

excellent seats near the stage ,access easy and support staff available to guide you ,plenty amenities available but as always a queue for the toilet facilities .So we received what was expected given the cost of the tickets

21 March 2026
Unprompted review
Rated 5 out of 5 stars

Don't book with anyone else!

We had an amazing experience with Double8! We booked to see Matt Rife at the O2. I was a little worried as the tickets don't often get released until very near the performance date. I called the phoneline and Charlotte was so helpful. It was great to be able to speak to an actual person and be assured that our ticket was all good to go. Charlotte then even upgraded us to epic front row seats AND VIP access to the AMEX Lounge. We had the best night ever. Great service, great tickets and will definitely use this fabulous agency again. Thanks so much Double8!

11 April 2026
Unprompted review
Rated 5 out of 5 stars

laufey tickets

bought laufey tickets, was easy to do and the customer service was very good as well and had a good time with a good view, would recommend!

9 March 2026
Unprompted review
Rated 5 out of 5 stars

Went to see Laufey at O2

Went to see Laufey at O2, had the best seats and amazing view! It was a memorable experience and the music was incredible. Wouldnt be able to have had this experience without double8tickets, good service

9 March 2026
Unprompted review

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