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Doctronic Reviews 

779
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Evaluating 747 reviews, reviewers overwhelmingly had a great experience with this company. Customers praise the artificial intelligence system for asking thorough questions and providing quick, accurate initial diagnostics before virtual doctor consultations. Reviewers frequently mention that the medical staff is caring, knowledgeable, and efficient at resolving prescription needs without long waiting times. Some reviewers were not happy with certain physicians, noting instances where doctors were dismissive, unhelpful, or refused to provide necessary prescriptions during virtual visits. A few other people also felt that the platform fell short when technical or support issues arose, leaving them to navigate further care on their own.

What people talk about most

Service

Customers consistently note positive experiences with service, highlighting that doctors are friendly,... See more

User experience

Customers report positive experiences with user experience, highlighting how amazing, simple, and easy to use... See more

Staff

Clients share positive opinions on staff, noting that doctors demonstrate consistent patience, thoroughness,... See more

Customer service

Users describe positive interactions with customer service, noting that staff members are polite, thorough,... See more

Artificial intelligence

Consumers find artificial intelligence to be a very good and surprisingly helpful tool for medical symptoms.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Many Ai's won't discuss injuries, but this one did and it worked flawlessly. Another I tried was completely awful, telling me a sports injury required a dermatologist visit. But Doctronic assessed it... See more

Company replied

Rated 5 out of 5 stars

So you talk to AI at first giving basic info, you can ask questions too. You can ask about the specific medicine you want, then you pay, live directed into a waiting room. I have done two appointmen... See more

Company replied

Rated 5 out of 5 stars

I have to be surprised on the advice the AI gave. It asked relevant questions regarding my situation and proceeded to provide great advice and possible Treatments from a physician. It even offered... See more

Company replied

Rated 5 out of 5 stars

This was a simple experience which provided me with accurate and helpful results. Im very grateful to have found this option after feeling ignored by my own dermatologist. And I paid nothing for it. T... See more

Company replied


Company details

  1. Pharmacy
  2. Doctor
  3. General Practitioner
  4. Health Consultant
  5. Local Medical Service

Written by the company

We’re the world’s #1 AI doctor. Our AI is free, anonymous, and available 24/7. And unlike most other AI chatbots out there, we train ours exclusively on peer-reviewed medical sources, so the info we provide is medical-grade and doctor-approved. Ask us anything related to your health, and we’ll give you answers you can trust. Need more? We’ve got you: take your AI summary and show it to your own health care provider, or book a $39 telehealth visit with one of ours.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

779 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 98% of negative reviews

Typically replies within 1 week

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4.6

All reviews

(779)

751 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

I just used this doctronic website and…

I just used this doctronic website and I love it already you get results from consultations that are very clear and understanding the explain each and every lab tests results that you don’t understand they answer all questions they are just awesome I highly recommend everyone to use and check out this website I love it!!

10 April 2026
Unprompted review
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Reply from Doctronic

Thank you, Sofia! Doctronic explains lab results in plain language so you actually understand your health. Glad it worked so well for you. 🥰

Rated 5 out of 5 stars

Doctor was very well-mannered

Doctor was very well-mannered, listen to my concerns and answered all my questions clearly.I highly recommend this service

14 April 2026
Unprompted review
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Reply from Doctronic

We appreciate this feedback, Jared. Listening to your concerns and answering questions clearly is fundamental to good care. Thanks for the recommendation. 🥰

Rated 5 out of 5 stars

Thank you so much

Thank you so much. It can feel lonely out here when INE is old and not feeling well. You helped me a lot.

14 April 2026
Unprompted review
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Reply from Doctronic

Thank you for sharing this, Mary. Providing care and comfort, especially when you're feeling alone and unwell, is exactly why we exist. We're here for you. 💙

Rated 5 out of 5 stars

They really dig into symptoms and getting you proper help

They truly dig into your symptoms, medications, foods, surgeries what's different from all other times, and recommended what steps to take next

13 April 2026
Unprompted review
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Reply from Doctronic

Thank you, Darcy! We believe the details matter. Medications, foods, surgeries, what's different this time. That's how we get you the right help. 🥰

Rated 5 out of 5 stars

Great advice app

I received excellent feedback and advice quickly. I felt reassured and was also given simple instructions for next steps to take in addressing my concern. Thumbs up 👍

13 April 2026
Unprompted review
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Reply from Doctronic

Thank you, Jessica! Feeling reassured and knowing your next steps is exactly what we want for you. Thumbs up right back! 👍

Rated 5 out of 5 stars

I was very scared for my vision

I was very scared for my vision. This calmed me down by letting me know that my vision wasn't in immediate danger but to consult my physician.

13 April 2026
Unprompted review
Doctronic logo

Reply from Doctronic

Denise, fear about your vision is completely understandable. We're so happy we could calm your fears and point you in the right direction. We hope your physician visit went well. 💙

Rated 5 out of 5 stars

I have never had anyone be so…compassionate and understanding

I have never had anyone be so compassionate about something so incredibly difficult to talk about. I would highly recommend using them.

12 April 2026
Unprompted review
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Reply from Doctronic

Marci, this means so much to us. Talking about difficult things takes courage, and you deserve compassion and understanding every time. We're honored you trusted us. 🤗

Rated 5 out of 5 stars

Very thorough

Very thorough and easy to navigate I absolutely love that the first AI part was free and it gives you a detailed report after your AI doctor consultation and then gives you the option to take that to your own doctor or to pay the fee to get in touch with the doctors there that is amazing you don't have to buy anything to get the report first this is a very very good website very happy with the results

9 April 2026
Unprompted review
Doctronic logo

Reply from Doctronic

Kelley, thank you for this! We believe everyone deserves answers first, whether they can pay or not. We're so glad you found value in the free AI consultation and report. That's exactly how we designed it. 🥰

Rated 5 out of 5 stars

Contagiousness conscious convenience!

So convenient especially when I'm dealing with a highly contagious issue and don't want to expose others👍

9 April 2026
Unprompted review
Doctronic logo

Reply from Doctronic

We appreciate this. Convenient care that keeps you and others safe is exactly what we're built for. Thank you, Carmen. ❤️

Rated 5 out of 5 stars

I absolutely love this

I absolutely love this. I would recommend it to anyone. Thank you so very much thank you thank you thank you

8 April 2026
Unprompted review
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Reply from Doctronic

Kesha, this made our day! Thank you, thank you, thank you right back. We're happy you love Doctronic!

Rated 5 out of 5 stars

Had to answer a lot of questions

Had to answer a lot of questions, but it did send in the refill to my pharmacy.

7 April 2026
Unprompted review
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Reply from Doctronic

Thank you! The questions help our AI conduct a complete clinical assessment, which ensures safe, accurate prescribing. Glad your refill went through, Richard!

Rated 5 out of 5 stars

I have found Doctronic to be extremely…

I have found Doctronic to be extremely helpful. I’ve tried other diagnostic tools and they are not nearly as helpful. I love that. It provides a review to share with my doctor. I think it’s very thorough. It is my go-to diagnostic tool. Plus, it has a better bedside manner than any doctor I have ever met.

6 April 2026
Unprompted review
Doctronic logo

Reply from Doctronic

Thank you for this thoughtful review. Providing thorough assessments with a review you can share with your doctor is exactly what we aim for. Glad we stand out among diagnostic tools, Lisa!

Rated 5 out of 5 stars

I was impressed by the accuracy of the…

I was impressed by the accuracy of the diagnoses based on previous research and doctor consultation. i sincerely believe this problem stems from my alder nerve based on the fact that I sometimes can get relief by massaging it

5 April 2026
Unprompted review
Doctronic logo

Reply from Doctronic

We appreciate this feedback, Howard. Accurate diagnoses built on thorough questioning are what we strive for. Glad it matched your understanding of your condition.

Rated 5 out of 5 stars

Great Experience

I was able to get the prescription filled quickly.

5 April 2026
Unprompted review
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Reply from Doctronic

Glad the prescription was fast. We're here 24/7 whenever you need us again, Stephen! 🙌🏻

Rated 2 out of 5 stars

NATIONAL BOYCOTT THIS COMPANY

Dr. had no clue about treatment for my condition. Immediately said had to go to ER. Never asked a question. Consultation less than two minutes. Think I woke him up.
ER said it was nothing. Go home and wait for my vascular surgeons appointment.
AI was detailed. Physician was bothered I disturbed him. His charisma bypass was fully operational. Fire him! Keep the Bot!

3 April 2026
Unprompted review
Doctronic logo

Reply from Doctronic

We're so sorry this happened. You deserved a physician who listened, asked questions, and took your concerns seriously, not a two-minute dismissal. We're glad the AI was helpful, but the physician experience you described is not acceptable. We're taking this feedback seriously and will investigate. Thank you for letting us know. Kindly reach out to support@doctronic.ai for a full refund and receive a coupon for a free telehealth consult.

Rated 4 out of 5 stars

First of all your answers for my…

First of all your answers for my questions were immediate and simple and easy for me to describe my issues and he was professionally answered my questions and also very patient not in a hurry to get off the phone or anything I felt like he was concerned about me

4 April 2026
Unprompted review
Doctronic logo

Reply from Doctronic

We love hearing this! A doctor who takes time and shows concern is what everyone deserves. Thank you for the kind words, Isabelle! 💙

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