Doctor Scooter Reviews 

482
•
TrustScore 3.5 out of 5

3.3

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Rated 1 out of 5 stars

I ordered break pads for pick up I came after 3 days for them they said they shipped it to my address and will come the next day it’s been 3 weeks and I contacted them twice and I never got a respons... See more

Rated 1 out of 5 stars

Haven't received anything not even tracking number. 3 days late??? Get your act together... I'm cancelling the order

Rated 5 out of 5 stars

Its a birthday present for a 6 year old girl....How can I know how to review it except that-as a gift its perfect in my opinion. Her birthday is not until next week so you are somewhat premature in pe... See more

Rated 5 out of 5 stars

the guys at doctor scooter Holloway Road are top draw, went In today and needed a job done asap , they delivered on point , beautify human beings in all departments , if I new there names I would po... See more

Company replied

Company details

  1. Bicycle Store

Written by the company

We are visionaries who believe that E-scooters and bikes are the future of road travel. They are fun, fast, convenient, safe, stylish and eco-friendly. E-scooters are the way to go! Doctor Scooter is a major shop with an increasing number of outlets in the UK. Quality is assured everytime you make a purchase. Check out our Selection down below.


Contact info

3.3

Average

TrustScore 3.5 out of 5

482 reviews

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1-star

No recent history of asking for reviews

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3.3

All reviews

(482)

1 review in the last 12 months

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Rated 5 out of 5 stars

Abdull

Abdull
Anas
Great service
Quick an easy
10/10

16 February 2023
Unprompted review
Doctor Scooter logo

Reply from Doctor Scooter

Thanks for the review Vidal. Looking forward to your next visit.

Rated 5 out of 5 stars

I just ordered the nami burn e2 max…

I just ordered the nami burn e2 max today in #hollawayroad…Anas (staff) was very friendly and helpful. He gave freebies as well. I would 100% recomend any1 to go shop there!

5 February 2023
Unprompted review
Doctor Scooter logo

Reply from Doctor Scooter

Thanks for the review Jennifer. We're glad you are happy with the service and your purchase.

Rated 5 out of 5 stars

The guys are hard workers and they…

The guys are hard workers and they always look how to help the customers! I took my scooter twice and both times I had great experience! Ask for the Turskish lad, I took mine one on Sat and by Mon he had it fixed and it wasn’t a small issue I had so fair play

21 January 2023
Unprompted review
Rated 1 out of 5 stars

Told me delivery would be 2-5 days

Told me delivery would be 2-5 days , when I ordered it they told me I had to wait another 25 days

16 January 2023
Unprompted review
Doctor Scooter logo

Reply from Doctor Scooter

Hi there Toby. We're sorry to hear this. Could you please let us know what you ordered and from what store? We will do our best to follow up on this.
Update: We've investigated and found that this is in relation to order no. 19653. We do apologize for the delay as we were expecting the products by the 15th but have experienced severe delays from China due to their new year's celebrations. We have managed to secure a scooter within the UK and will call shortly to make arrangement for delivery.
Regards

Rated 5 out of 5 stars

Swift and Empathetic

Anna from customer support and Mark and Josh from Finchley store have helped me resolve battery issue of my bike. The way they have responded and understood the depth of my concern should be appreciated. Thank you Anna, Mark for your quick and extended support...

12 January 2023
Doctor Scooter logo

Reply from Doctor Scooter

Hello Naga. Thank you for continuously patronizing our products and services. We're glad you've been happy with us so far. We look forward to more business with you in the future.

Rated 5 out of 5 stars

Amazing service very friendly.

Walked in In the Swiss Cottage store to get my boy Electric Scooter, Hes 10 years old and we got him the KIMI Scooter for kids hes so happy with it!!
There service was brilliant I also upgraded my scooter with Solid tyres and there grate and was very quick

9 January 2023
Unprompted review
Doctor Scooter logo

Reply from Doctor Scooter

Awesome! Thank you for taking the time to leave a review Ben. We appreciate your patronage.

Rated 5 out of 5 stars

Charger

First I would like to say thank you to doctor scooter for the service but not for the delivery of DPD absolutely a nightmare i paid for next day delivery which was supposed to be with me on Thursday but to my surprise it wasn’t instead I had to travel 5 miles to pick my parcel up from a shop DPD said they sent it to the shop because nobody was home which of course was a lie because we waited all day for this delivery as it was important checked cctv to make sure nobody called and there was nobody at all knocked on the door or drove down our street so not very happy with their service and when I picked the parcel up from the shop they also said there’s been a lot of complaints about their service they telling people they knocked on their doors and none of it is true.So not good for businesses a better company is needed.

3 January 2023
Doctor Scooter logo

Reply from Doctor Scooter

Hello Lynn. Thanks for taking the time to leave a review. We will take this into consideration and revise the courier services we use. Thanks once again.

Rated 5 out of 5 stars

Great job

Billy an tomas great customer service especially billy holloway doctor scooter recommend to everyone

7 January 2023
Unprompted review
Doctor Scooter logo

Reply from Doctor Scooter

Thanks for taking the time to leave a review Tom. We appreciate it.

Rated 5 out of 5 stars

Well I bought an electric scooter from…

Well I bought an electric scooter from doctor scooter I had to return it then Nana helped me choosing. As I am 6 ft 2 she is helping me. I am Arshad.once again great company. My order is I am still waiting

1 January 2023
Doctor Scooter logo

Reply from Doctor Scooter

Hello Arshad. We will be in touch as soon as the scooter is ready for pick up, as discussed. Thank you for leaving a review.

Rated 5 out of 5 stars

Great service

Experience was great the guys in Wembley know every detail of every scooter Billy and Jamaal what a combination great team work would recommend to all my family and friends

21 December 2022
Unprompted review
Doctor Scooter logo

Reply from Doctor Scooter

Thanks Montana! We look forward to your next visit.

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