Diamond Brothers Reviews 

168
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 70 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the team for their outstanding knowledge, helpfulness, and professional approach during every single transaction. Consumers note that the staff consistently goes above and beyond to ensure a smooth, transparent, and welcoming purchasing process from start to finish. Though some customers felt initially nervous or unsure about buying expensive luxury timepieces online, they quickly discovered that the team's video calls and detailed guidance successfully put their minds at ease. People also deeply appreciate the remarkably fast communication, quick shipping, and the pristine condition of the gorgeous watches received.

What people talk about most

Staff

People report overwhelmingly positive experiences with staff, describing them as genuine, welcoming, and... See more

Product

Reviewers highlight positive aspects of product quality, describing watches as top quality and exactly as... See more

Service

Users describe positive interactions with service, highlighting the friendly, trustworthy, and professional... See more

User experience

Clients share positive opinions on user experience, highlighting an easy and trustworthy process from start... See more

Customer service

Customers consistently note positive experiences with customer service, praising the welcoming atmosphere and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Pleasure doing business with diamond brothers! All questions answered straight away and even after purchase! give measurements of wrist to have links taken out of watch to fit correctly which they did... See more

Rated 5 out of 5 stars

I stumbled upon the Diamond Brothers whilst up in London looking for my next watch to save up for. I was admiring the beautiful timepieces in their window when I was beckoned in. Ben and Charlie w... See more

Rated 5 out of 5 stars

Bought my first Rolex from these guys, they’ve been professional, amazing and helpful from the start. So happy with my purchase from them, Ben in particular has been great, they go over and above. Can... See more

Rated 5 out of 5 stars

Great service from very knowledgeable Guys, Charlie and Ben, when purchasing items as a watch the most important things are the people and trust, here you have booth in abundance, Buy with confid... See more


Company details

  1. Jeweler
  2. Jewelry Store
  3. Watch Repair Service
  4. Watch Store

Written by the company

Jewellery and Watch Retailer. We specialise in luxury watches, fine jewellery, bespoke jewellery & watches repairs including servicing and polishing.


Contact info

4.9

Excellent

TrustScore 5 out of 5

168 reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

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4.9

All reviews

(168)

69 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Professional service

Purchased a watch from Diamond brothers and was delighted with the service I received, staff are very knowledgeable and do all they can to make everything perfect. I would highly recommend to anyone.

31 July 2021
Unprompted review

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