Wonderful experience purchasing my mattress. I was able to try each one without feeling watched, or that I would be approached and talked into a sale. When I did eventually indicate that I would like... See more
Company replied
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Wonderful experience purchasing my mattress. I was able to try each one without feeling watched, or that I would be approached and talked into a sale. When I did eventually indicate that I would like... See more
Company replied
Very good experience with Sam serving my husband and me. Really thorough with showing us the full Clarence range on your website so that we could have a combined offer of the coffee table, nest of tab... See more
Company replied
Your salesman, Mark, was most helpful. He showed me a number of settees that fitted my criteria. He answered my questions and explained to me what was involved in purchasing a settee from DFS. I now l... See more
Company replied
Rehan (unsure of spelling so apologies if its wrong ) was very welcoming and friendly as soon as we entered the store , he was very helpful and informative and made our sofa search pleasant ! Regularl... See more
Company replied
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
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Snowdon Drive, Cairngorm Gate, MK6 1AZ, Milton Keynes, United Kingdom
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Reply from DFS Furniture - Milton Keynes
Danielle was super lovely and helpful. She listened to what we wanted, explained everything clearly and answered all our questions.

Reply from DFS Furniture - Milton Keynes
The staff were all very professional, friendly and not pushy or aggressive. Their range of sofas etc was extensive to say the least. A big thankyou to Danielle at the Milton Keynes branch who guided me through various options and closed the deal.

Reply from DFS Furniture - Milton Keynes
The staff were helpful, informative and friendly without giving the hard sell.

Reply from DFS Furniture - Milton Keynes
Friendly,welcoming team and loved the cappuccino offered

Reply from DFS Furniture - Milton Keynes

Reply from DFS Furniture - Milton Keynes
Arti was fantastic and knew exactly what I wanted. She showed me several options and was very patient. I found the sofa and chair that suited my purpose and I ordered it straight away as Arti was able to answer all the questions I had. Thank you Arti.

Reply from DFS Furniture - Milton Keynes
I was served By Arti and she was very helpful and answered all my questions.

Reply from DFS Furniture - Milton Keynes
Well informed, enthusiastic staff made choosing our sofa and enjoyable experience

Reply from DFS Furniture - Milton Keynes

Reply from DFS Furniture - Milton Keynes
Guivanna was extremely helpful and answered all our questions

Reply from DFS Furniture - Milton Keynes
Very friendly servise, helped to answer questions,would recommend to anyone .

Reply from DFS Furniture - Milton Keynes

Reply from DFS Furniture - Milton Keynes

Reply from DFS Furniture - Milton Keynes
Anna was extremely helpful, she gave me all the specific information I needed about my purchase, how to look after it and explained the finance and insurance in great depth. She took me step ny step through each stage and made me feel very at ease.

Reply from DFS Furniture - Milton Keynes
Absolutely fantastic service nothing was too much trouble our sales assistant Lisa was very helpful and knowledgeable

Reply from DFS Furniture - Milton Keynes
Mark was extremely helpful and patient. Took time to explain everything about the items , choices and care.

Reply from DFS Furniture - Milton Keynes

Reply from DFS Furniture - Milton Keynes
We had a very helpful Assistant Giovanna..couldnt do enough for us and explained everything. We could choose what sofa with what colour fabric and feet. Very good service.

Reply from DFS Furniture - Milton Keynes
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