Wonderful experience purchasing my mattress. I was able to try each one without feeling watched, or that I would be approached and talked into a sale. When I did eventually indicate that I would like... See more
Company replied
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Very good experience with Sam serving my husband and me. Really thorough with showing us the full Clarence range on your website so that we could have a combined offer of the coffee table, nest of tab... See more
Company replied
Your salesman, Mark, was most helpful. He showed me a number of settees that fitted my criteria. He answered my questions and explained to me what was involved in purchasing a settee from DFS. I now l... See more
Company replied
Rehan (unsure of spelling so apologies if its wrong ) was very welcoming and friendly as soon as we entered the store , he was very helpful and informative and made our sofa search pleasant ! Regularl... See more
Company replied
Company details
- Furniture Store
- Furniture Accessories
- Home Goods Store
- Living Room Furniture Store
- Sofa Store
- Upholstery Shop
Written by the company
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Written by the company
Contact info
Snowdon Drive, Cairngorm Gate, MK6 1AZ, Milton Keynes, United Kingdom
- 0333 999 9772
4.9
Excellent
8K reviews
Asks customers to review
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Reply from DFS Furniture - Milton Keynes
Hello,
Thank you for your great review.
Kind Regards,
Holly M
DFS Customer Support
Great advice and product details given…
Great advice and product details given by Giovanna, plus the two sofas ordered were in stock for delivery in just over a week.
2 August 2026
Reply from DFS Furniture - Milton Keynes
Hello Tim,
Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!
Kind regards,
Lia
DFS Customer Support
very good customer service and and…
very good customer service and and satisfied with the sales rep input
26 July 2026
Reply from DFS Furniture - Milton Keynes
Hello,
Thank you for sharing your lovely review. We’re glad that you enjoyed your experience with us in store. We hope that you enjoy the furniture when it arrives.
Kind Regards,
Lorraine E
DFS Central Customer Support
Excellent friendly service
Excellent friendly service. Always need to be aware of all the add ons which add up. Eg delivery , gliders, warranty etc
4 August 2026
Reply from DFS Furniture - Milton Keynes
Good Afternoon,
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind Regards,
Jordan
DFS Customer Support
Reply from DFS Furniture - Milton Keynes
Hello,
We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!
Kind regards,
Lorraine E
DFS Customer Support
A good day at the store
I saw several people in my several visits to the store and all were very competent especially giovanna today.
3 August 2026
Reply from DFS Furniture - Milton Keynes
Hello,
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind regards,
Lorraine E
DFS Customer Support
The young man assisting me went above…
The young man assisting me went above and beyond to be helpful, he’s an asset to the company
3 August 2026
Reply from DFS Furniture - Milton Keynes
Hello,
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind regards,
Lorraine E
DFS Customer Support
Sofa shopping at Dfs
Lots of different sofas to look at and sit on.
Colour swatches were next to the sofa and were a good size to help with your choice.
Staff were helpful but did not chase you round the store or bombard us with unwanted questions or remarks.
3 August 2026
Reply from DFS Furniture - Milton Keynes
Hello,
Thank you for sharing your lovely review. We’re happy that you enjoyed your experience in the store. It is much appreciated!
Kind regards
Holly M
DFS Customer Support
Reply from DFS Furniture - Milton Keynes
Hello,
Thank you for your kind review.
Kind regards,
Holly M
DFS Customer Support
Danielle was professional
Danielle was professional, polite and friendly. She suggested different configurations to suit the space we have, which we found very useful. She was very knowledgeable about the different furniture we were looking at, which helped us to choose what was right for us.
2 August 2026
Reply from DFS Furniture - Milton Keynes
Good Afternoon,
Thank you for leaving us a 5* review, we appreciate you sharing this lovely feedback with others. We’re happy that Danielle met your expectations in store and we hope you enjoy your furniture when it arrives!
Kind Regards,
Jordan
DFS Customer Support
Service was great Amandeep was…
Service was great Amandeep was extremely helpful in helping me choose my new furniture for my compact space. Lots of information and alternatives that would fit my space.
1 August 2026
Reply from DFS Furniture - Milton Keynes
Hello,
Thank you so much for your kind words and for taking the time to give us an amazing review.
Kind regards
Holly M
DFS Customer Support
Very easy to get what I wanted and at a…
Very easy to get what I wanted and at a good price
1 August 2026
Reply from DFS Furniture - Milton Keynes
Hello,
Thank you for your lovely feedback.
Kind regards,
Holly M
DFS Customer Support
Reply from DFS Furniture - Milton Keynes
Hello,
Thank you for your kind review.
Kind Regards,
Holly M
DFS Customer Support
Mark was Fantastic!
We had a fantastic experience at DFS in Milton Keynes this weekend. Mark was absolutely brilliant. He listened and was very informative, and was very reassuring which is needed when making such a large purchase! Thank you Mark!
1 August 2026
Reply from DFS Furniture - Milton Keynes
Good Morning,
Thank you so much for taking the time to write us a 5* review. Your feedback is much appreciated. We are really happy to hear that you had a great experience in store with Mark.
Kind Regards,
Jordan
DFS Customer Support
Reply from DFS Furniture - Milton Keynes
Good Morning,
Great review, thanks for sharing!
Kind Regards
Jordan
DFS Customer Support
Beautiful experience in store
Beautiful experience in store. It was great to be served by the staff. She went above and beyond.
1 August 2026
Reply from DFS Furniture - Milton Keynes
Hello,
Thank you for sharing your kind review with us.
Kind Regards,
Holly M
DFS Customer Support
Ghiovana/Joanna was excellent
Ghiovana/Joanna was excellent, very professional, friendly and extremely helpful
1 August 2026
Reply from DFS Furniture - Milton Keynes
Hello,
Thank you for sharing your lovely review with us.
Kind Regards,
Holly M
DFS Customer Support
Mark
Mark, at the MK store. was extremely helpful, explaining all about the furniture involved and its care. He didn't rush us or pressurise us and seemed genuinely keen to be as helpful as possible. Mark explained in full the process for paying by finance so that we left the store with confidence. The overall service was excellent. My wife was even presented with a coffee!
1 August 2026
Reply from DFS Furniture - Milton Keynes
Good Morning,
Thank you so much for taking the time to write us a 5* review. Your feedback is much appreciated. We are really happy to hear that you had a great experience in store with Mark.
Kind Regards,
Jordan
DFS Customer Support
Excellent staff
Excellent staff. Very helpful. Good customer service. A smiling face attitude.
1 August 2026
Reply from DFS Furniture - Milton Keynes
Good Morning,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind Regards,
Jordan
DFS Customer Support
Very good experience overall
The store is large with a really good selection of furniture. The member of staff was really helpful and knowledgeable. We weren't rushed and our concerns on sizing were met. Very happy with the items we ordered. The only negative is that we weren't aware of a delivery charge as this was never discussed so to see an extra £129 on the invoice was quite a shock!
1 August 2026
Reply from DFS Furniture - Milton Keynes
Good Morning,
Thank you for taking the time to leave us your review, we do appreciate all feedback and we are so sorry to hear you feel this way regarding the delivery charge.
Our delivery charge is the same in-store, online and over the phone. Your delivery will be assembled in a room of your choice by professionals and the packaging of your furniture is then disposed of in a sustainable and responsible way.
Kind Regards,
Jordan
DFS Central Customer Support
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