DFS Furniture - Milton Keynes Reviews 

8,048
TrustScore 5 out of 5

4.9

Snowdon Drive, Cairngorm Gate, MK6 1AZ Milton Keynes, GB


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See what reviewers are saying

Rated 5 out of 5 stars

Mark, at the MK store. was extremely helpful, explaining all about the furniture involved and its care. He didn't rush us or pressurise us and seemed genuinely keen to be as helpful as possible. Mark... See more

Company replied

Rated 5 out of 5 stars

We had a fantastic experience at DFS in Milton Keynes this weekend. Mark was absolutely brilliant. He listened and was very informative, and was very reassuring which is needed when making such a larg... See more

Company replied

Rated 5 out of 5 stars

The staff were all very professional, friendly and not pushy or aggressive. Their range of sofas etc was extensive to say the least. A big thankyou to Danielle at the Milton Keynes branch who guided m... See more

Company replied

Rated 5 out of 5 stars

Danielle was professional, polite and friendly. She suggested different configurations to suit the space we have, which we found very useful. She was very knowledgeable about the different furniture w... See more

Company replied


Company details

  1. Furniture Store
  2. Furniture Accessories
  3. Home Goods Store
  4. Living Room Furniture Store
  5. Sofa Store
  6. Upholstery Shop

Written by the company

Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk

Written by the company


Contact info

  • Snowdon Drive, Cairngorm Gate, MK6 1AZ, Milton Keynes, United Kingdom

  • 0333 999 9772

4.9

Excellent

TrustScore 5 out of 5

8K reviews

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4.9

All reviews

(8,048)

93,456 reviews in the last 12 months

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Rated 5 out of 5 stars

Sofa shopping at Dfs

Lots of different sofas to look at and sit on.
Colour swatches were next to the sofa and were a good size to help with your choice.
Staff were helpful but did not chase you round the store or bombard us with unwanted questions or remarks.

3 August 2026
Rated 5 out of 5 stars

Danielle was professional

Danielle was professional, polite and friendly. She suggested different configurations to suit the space we have, which we found very useful. She was very knowledgeable about the different furniture we were looking at, which helped us to choose what was right for us.

2 August 2026
DFS Furniture - Milton Keynes logo

Reply from DFS Furniture - Milton Keynes

Good Afternoon,

Thank you for leaving us a 5* review, we appreciate you sharing this lovely feedback with others. We’re happy that Danielle met your expectations in store and we hope you enjoy your furniture when it arrives!

Kind Regards,
Jordan
DFS Customer Support

Rated 5 out of 5 stars

Service was great Amandeep was…

Service was great Amandeep was extremely helpful in helping me choose my new furniture for my compact space. Lots of information and alternatives that would fit my space.

1 August 2026
DFS Furniture - Milton Keynes logo

Reply from DFS Furniture - Milton Keynes

Hello,

Thank you so much for your kind words and for taking the time to give us an amazing review.

Kind regards
Holly M
DFS Customer Support

Rated 5 out of 5 stars

Easy to talk with and helpful

Easy to talk with and helpful

2 August 2026
DFS Furniture - Milton Keynes logo

Reply from DFS Furniture - Milton Keynes

Hello,

Thank you for your kind review.

Kind Regards,
Holly M
DFS Customer Support

Rated 5 out of 5 stars

Mark was Fantastic!

We had a fantastic experience at DFS in Milton Keynes this weekend. Mark was absolutely brilliant. He listened and was very informative, and was very reassuring which is needed when making such a large purchase! Thank you Mark!

1 August 2026
DFS Furniture - Milton Keynes logo

Reply from DFS Furniture - Milton Keynes

Good Morning,

Thank you so much for taking the time to write us a 5* review. Your feedback is much appreciated. We are really happy to hear that you had a great experience in store with Mark.

Kind Regards,

Jordan
DFS Customer Support

Rated 5 out of 5 stars

Milton keynes

Great had product we wanted.

25 July 2026
DFS Furniture - Milton Keynes logo

Reply from DFS Furniture - Milton Keynes

Good Morning,

Great review, thanks for sharing!

Kind Regards

Jordan
DFS Customer Support

Rated 5 out of 5 stars

Beautiful experience in store

Beautiful experience in store. It was great to be served by the staff. She went above and beyond.

1 August 2026
DFS Furniture - Milton Keynes logo

Reply from DFS Furniture - Milton Keynes

Hello,

Thank you for sharing your kind review with us.

Kind Regards,
Holly M
DFS Customer Support

Rated 5 out of 5 stars

Mark

Mark, at the MK store. was extremely helpful, explaining all about the furniture involved and its care. He didn't rush us or pressurise us and seemed genuinely keen to be as helpful as possible. Mark explained in full the process for paying by finance so that we left the store with confidence. The overall service was excellent. My wife was even presented with a coffee!

1 August 2026
DFS Furniture - Milton Keynes logo

Reply from DFS Furniture - Milton Keynes

Good Morning,

Thank you so much for taking the time to write us a 5* review. Your feedback is much appreciated. We are really happy to hear that you had a great experience in store with Mark.

Kind Regards,

Jordan
DFS Customer Support

Rated 5 out of 5 stars

Excellent staff

Excellent staff. Very helpful. Good customer service. A smiling face attitude.

1 August 2026
DFS Furniture - Milton Keynes logo

Reply from DFS Furniture - Milton Keynes

Good Morning,

Thank you so much for taking the time to share your lovely review, it's much appreciated!

Kind Regards,

Jordan
DFS Customer Support

Rated 4 out of 5 stars

Very good experience overall

The store is large with a really good selection of furniture. The member of staff was really helpful and knowledgeable. We weren't rushed and our concerns on sizing were met. Very happy with the items we ordered. The only negative is that we weren't aware of a delivery charge as this was never discussed so to see an extra £129 on the invoice was quite a shock!

1 August 2026
DFS Furniture - Milton Keynes logo

Reply from DFS Furniture - Milton Keynes

Good Morning,

Thank you for taking the time to leave us your review, we do appreciate all feedback and we are so sorry to hear you feel this way regarding the delivery charge.

Our delivery charge is the same in-store, online and over the phone. Your delivery will be assembled in a room of your choice by professionals and the packaging of your furniture is then disposed of in a sustainable and responsible way.


Kind Regards,

Jordan
DFS Central Customer Support

Rated 5 out of 5 stars

Nice staff

The service was very good and all the staff were very helpful and nice

1 August 2026
DFS Furniture - Milton Keynes logo

Reply from DFS Furniture - Milton Keynes

Good Morning,

Thank you so much for taking the time to share your lovely review, it's much appreciated!

Kind Regards,

Jordan
DFS Customer Support

Rated 5 out of 5 stars

Danielle was super lovely and helpful

Danielle was super lovely and helpful. She listened to what we wanted, explained everything clearly and answered all our questions.

1 August 2026
DFS Furniture - Milton Keynes logo

Reply from DFS Furniture - Milton Keynes

Hello,

We are really grateful for your kind words and for sharing your experience!

Kind regards,
Holly M
DFS Customer Support

Rated 5 out of 5 stars

A great experience

The staff were all very professional, friendly and not pushy or aggressive. Their range of sofas etc was extensive to say the least. A big thankyou to Danielle at the Milton Keynes branch who guided me through various options and closed the deal.

1 August 2026
DFS Furniture - Milton Keynes logo

Reply from DFS Furniture - Milton Keynes

Hello,

Thank you so much for taking the time to give us an amazing review and sharing your experience with others. We really do appreciate it.

Kind Regards,
Holly M
DFS Customer Support

Rated 5 out of 5 stars

The staff were helpful

The staff were helpful, informative and friendly without giving the hard sell.

29 July 2026
DFS Furniture - Milton Keynes logo

Reply from DFS Furniture - Milton Keynes

Hello,

Thank you for your kind feedback.

Kind regards,
Holly M
DFS Customer Support

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