The process is painless enough, but my login details failed so I had to do the guest thing. I set up Design my night account stuff last year and it clearly wasn't sticky with your organisation.
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Review summary
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We all had a super day , but there were some in the party that could not attend at the last minute , so there were extra meals left over , but before we could ask for doggy bags , the food was take... See more
Company replied
We didn't really think the organization was great. But you could see how much effort the team put in. The location is simply beautiful for an evening like this. We made the best of it. Thanks anyway f... See more
Company replied
Company details
About DesignMyNight
Written by the company
DesignMyNight is the UK's best hospitality discovery website helping millions of people a year find great things to do. Find and book the UK's best bars, restaurants, pubs and experiences in London, Manchester and beyond, from brunches, immersive nights out and bottomless events, to romantic dining, luxury restaurants and quirky cocktail bars.
DesignMyNight is not an event organiser or venue owner, but a marketing tool and software engine for experiences and sites across the UK.
For more help with ticket queries or bookings questions, please email support@designmynight.com VISIT THE SITE
DesignMyNight is not an event organiser or venue owner, but a marketing tool and software engine for experiences and sites across the UK.
For more help with ticket queries or bookings questions, please email support@designmynight.com VISIT THE SITE
Contact info
London, United Kingdom
- support@designmynight.com
- www.designmynight.com
4.1
Great
10K reviews
Replied to 98% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Excellent customer service
I wasn't able to attend my event and asked for my ticket to be moved to another date, which they did with no trouble, especially considering I hadn't given much notice. Greatly appreciated 👏
3 February 2026
Reply from DesignMyNight
Hi Toni, thank you for your review! We are super delighted with your great feedback on our site. We will be sure to pass your kind words to our team.
Easy and quick process
3 February 2026
Reply from DesignMyNight
Hi John, we appreciate your review and time you took to share your positive feedback on our site.
Reply from DesignMyNight
Hi Paul, we appreciate your review and time you took to share your positive feedback on our site.
Really easy to book 👍
3 February 2026
Reply from DesignMyNight
Hi there, we appreciate your review and time you took to share your positive feedback on our site.
All very quick and easy to book all…
All very quick and easy to book all done in no time thankyou
3 February 2026
Reply from DesignMyNight
Hi there, this feedback really means a lot. Our team always strive to provide a great and quick service to our customers. We will be sure to forward this to our team.
Reply from DesignMyNight
Hi Jacqueline, this feedback really means a lot. Our team always strive to provide a great and quick service to our customers. We will be sure to forward this to our team.
Personal Customer service from Samantha…
Personal Customer service from Samantha was efficient and faultless. Thank you
2 February 2026
Reply from DesignMyNight
Hi David, thank you for your review! We are super delighted with your great feedback on our site. We will be sure to pass your kind words to our team.
Reply from DesignMyNight
Hi there, we appreciate your review and time you took to share your positive feedback on our site.
Reply from DesignMyNight
Hi there, thank you for your amazing feedback! We appreciate customers like you who value our site & we hope to see again on the site.
Excellent service
Booked and made an error with my booking. Emailed to confirm the error and the reply was quick, helpful and effective. Thank you :)
2 February 2026
Unprompted review
Reply from DesignMyNight
Hi there, thank you for your review! We are super delighted with your great feedback on our site. We will be sure to pass your kind words to our team.
Reply from DesignMyNight
Hi Karen, thank you for your amazing feedback! We appreciate customers like you who value our site & we hope to see again on the site.
Check out was quite easy.
1 February 2026
Reply from DesignMyNight
Hi Mark, thank you for your amazing feedback! We appreciate customers like you who value our site & we hope to see again on the site.
Easy to book
Easy to book. Totally did what it said on the tin. Flawless in how it worked.
16 December 2025
Reply from DesignMyNight
Hi Jane, this feedback really means a lot. Our team always strive to provide a great and quick service to our customers. We will be sure to forward this to our team.
Very good service 👍
3 September 2025
Reply from DesignMyNight
Hi Fernanda, thank you for your review! We are super delighted with your great feedback on our site. We will be sure to pass your kind words to our team.
A must do!
In one word it was amazing. Simply a must do if you are in London. It was beautiful, witty and even educational all at the same time. Every one of the ladies are stunning.
24 January 2026
Reply from DesignMyNight
Hi Fem thank you so much for your great review. We're so happy to hear that you had such a good time and hope you find something incredible on our website again soon.
false advertising
literal scam. claims to be one thing but is actually nothing like how it is described
11 June 2025
Reply from DesignMyNight
Hi Olivia, thank you for your review. We’re so sorry to hear about your experience.
As we hope you know, DesignMyNight is a self-service ticket and booking platform that event organisers and venues use to manage their ticket sales and bookings. We are not involved in the running of events or venues.
Please feel free to send us an email at support@designmynight.com so that we can pass your feedback on to the correct company.
I have a company that I want to work in…
I have a company that I want to work in upside kitchen worktops
1 November 2025
Reply from DesignMyNight
Hi there, thank you for getting in touch! Please can you email our support team?
Reply from DesignMyNight
Hi there, thank you for your review. We’re so sorry to hear about your experience.
As we hope you know, DesignMyNight is a self-service ticket and booking platform that event organisers and venues use to manage their ticket sales and bookings. We are not involved in the running of events or venues.
Please feel free to send us an email at support@designmynight.com so that we can pass your feedback on to the correct company.
Disability Friendly
Good experience in Amazing Grace London Bridge on New Year's eve. The staff were highly disability friendly.
23 December 2025
Reply from DesignMyNight
Hi Sam, thank you so much for your great review. We're so happy to hear that you had such a good time and hope you find something incredible on our website again soon.
One of a kind experience
One of a kind experience. A little more detail in advance of what to expect would have been helpful.
11 September 2025
Reply from DesignMyNight
Hi Sarah, thank you so much for your great review. We're so happy to hear that you had such a good time and hope you find something incredible on our website again soon.
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