Debenhams Reviews 

Wardrobes prebuilt were good 4 stars for that
1 star, actually-10 stars for customer service.
Bought a dresser came in a thousand peices had to pay a professional of 30 years to build it, he said he had seen nothing like it in his entire professional career
Customer services fobbed me off constantly, they even had the nerve to tell me to take it all apart, put it back in the boxes and they will do a refund!! All this after I paid a fortune to get it built up because I dared ask for compensation.
absolutely disgusted in their response.
they dont deserve customers.
they eventually offered me 5.00

Excellent services

Fab denim skirts despite cheap zips they were excellent value for money. I might pay a bit more for better zips !!!! Thank you Debenhams.

Great tent. Ideal for a party in the garden
Easy to put up

My parcel was delivered by Evri but whilst the outside plastic cover was intact, the box inside was completely squashed and damaged and one of the items was hanging outside the box. This was a birthday gift for my granddaughter and I am embarrassed to even wrap this up and give it to her. Very very disappointed.

Delivery time is ridiculous. Ordered in advance for a party, still hasn’t arrived 2 weeks later!

Prompt delivery
Good girly garment reasonably priced
Overall very pleased

Great service, love the product

So efficient and good quality clothing

Item as described, good value,good looking unit,happy with purchase.

I placed an order 28th July, was told it would be with me on the 5th August. Evri had the parcel 2 days after placing the order and said they would be sending it now. After tracking it on the 5th I get sent a message saying they are sending it back the Debenhams. They didn’t even try to send it out. I emailed them to say please try and send it out but they didn’t. Today is the 8th of August and I still haven’t received it. Also my birthday was on the 6th so the gift I got myself for my birthday never came.

Worst shopping experience I’ve ever had. Item arrived broken and missing parts. Zero customer service. Have no other option but to contact via email which takes them days to answer. Spent months trying to get a refund and return. Eventually ended up getting bank involved and they had to claw back payment. I’m cutting this story severely short but please, AVOID at all costs. Worst customer experience I’ve ever had and definitely the most stressful. Have only given one star because there is no option for zero stars but that’s what it’s deserves, Zero stars! Awful.

Happy with my purchase

Well didn’t arrive on the date it said which was the 7 august waiting in all Day and Saturday 8 parcels arrived except one is missing so now I have to stay in again all day just in case it arrives by someone else

Although I had doubled my order, your company were very efficient in providing the goods I ordered and delivered promptly, thankyou

All good not much more to say.

Arrived early, well packed and as described

Great product at a great price and fast postage .