Easy to order Darwins and change dates when your pet food runs out. However, the site accepts only Card and GooglePay and would be great if they can also offer PayPal and Applepay. The subscription ch... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Darwin’s has helped to keep my pup healthy and happy; full of energy as well as my cats. Their representatives are informative, caring, and there to answer any of my inquiries. Deliveries are on t... See more
Company replied
I switched to raw 8 years ago. Both of my Beagles got sick on Kibble--- started making my own raw food but found it challenging to provide the cartlidge, bone marrow and organ product to supply appro... See more
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We have trusted Darwins for our Bostons for 10 years now. Deliveries are always on time and the food is of the freshest quality. We appreciate that Darwins formulates each meal with exact nutrition ou... See more
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Company details
Written by the company
Darwin's Natural Pet Products aims to help pets and their owners enjoy more years of healthy companionship by making and delivering all-natural, raw pet food.
Add more years to your pet's life and more life to their years.
Written by the company
- Thrive Longer with Darwin's
- We believe feeding a pet what they’re born to eat is the best way to help them thrive longer. That's why we provide food the way nature intended, biologically-appropriate recipes inspired by their ancestral diet, and why we're dedicated to supporting you every step of the way on your pet's health journey.
The Healthiest Thing You Can Do For Your Pet
Delivered Right To Your Door
Get free and fast shipping to most of the US on any order over 20 lbs. We cold-ship our raw meals so they're delivered to you fresh and frozen.
Contact info
350 Treck Dr., 98188, Tukwila, United States
- 877-738-6325
- customerservice@darwinspet.com
- www.darwinspet.com
Get 50% Off Your First Box
4.7
Excellent
2K reviews
Replied to 65% of negative reviews
Typically replies within 48 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Your service remains exemplary
Your service remains exemplary. Good, wholesome product, good service, reliable caring. You’re the best.
10 March 2026
Reply from Darwin's Natural Pet Products
Hi Nancy, thank you so much for your kind words. It means a great deal to hear that our service continues to meet your expectations. We put a lot of heart into providing wholesome food and dependable, caring support, so your feedback truly encourages our whole team.
Reply from Darwin's Natural Pet Products
Hi Jimmie, thank you so much for sharing this. We’re delighted to hear that you found our team polite, professional, knowledgeable, and patient. That’s exactly the experience we work hard to provide, and your feedback truly means a lot to us. We appreciate you taking a moment to let us know.
Fresh raw meats that my cats love
Fresh raw meats that my cats love. Thank you, Darwin's!
9 March 2026
Reply from Darwin's Natural Pet Products
Hi Michelle, thank you so much for sharing this! We’re thrilled to hear your cats are loving their fresh raw meals. Knowing they’re enjoying the food and thriving on it means everything to us.
been feeding Darwin’s for years
been feeding Darwin’s for years. it has been super convenient from easy to open packaging to the variety of complete and balanced proteins. my english springer spaniel does really well on Darwin’s and often gets compliments on his coat and youthful energy and appearance. he recently turned nine! the one time we had issues with our order, customer service was very prompt.
7 March 2026
Reply from Darwin's Natural Pet Products
Hi Aliona, thank you so much for being with us for so many years. It means a great deal to hear how convenient you’ve found the meals, from the easy‑to‑open packaging to the variety of complete and balanced proteins. We love knowing your English Springer Spaniel is thriving on Darwin’s, especially with that shiny coat, youthful energy, and all those well‑earned compliments at nine years old. I’m also glad our customer service team was able to step in quickly, the one time something went wrong. We’re always here to help. We truly appreciate you and your continued trust in us.
You did good Darwins
It was delivered when it said it would be. I changed my order online from what I normally get, before it shipped, and it arrived correct. Arizona is getting hot and there was enough dry ice to keep them cold. Lately some air has been getting in to the bags which hasn't affected anything yet, but I've had the meat become spoiled from this before. This delivery was better then last
9 March 2026
Reply from Darwin's Natural Pet Products
Hi Brian, thank you for taking a moment to share this. I’m glad to hear your order arrived right on time and that the changes you made online were reflected correctly. With those rising Arizona temperatures, it’s great to know the dry ice held up and kept everything cold throughout transit.
I also really appreciate you mentioning the air getting into some of the bags. Even though it hasn’t affected this shipment, that’s absolutely something we want to stay ahead of. Your feedback helps us monitor quality and ensure every order arrives as it should. I’m glad to hear this delivery was better than the last.
Thank you again for your thoughtful review and for trusting us with your pet’s meals.
Picky puppy loves Darwin dog food
My two shih tzu's are still transitioning to Darwins.
This is th FIRST dog food that they LOVE!!!
Thank you - I feel really good about giving them healthy food
9 March 2026
Reply from Darwin's Natural Pet Products
Hi Rosemary, thank you so much for sharing this! We’re thrilled to hear your two Shih Tzus are transitioning well, and even more excited that this is the first food they truly love. It means a lot to know you feel good about giving them healthy, fresh meals. We’re grateful to be part of their journey and appreciate you taking the time to share your experience.
Quality and great service
My dog thrives on the food and the delivery is always great. Nicely packaged and arrives quickly after processing.
9 March 2026
Reply from Darwin's Natural Pet Products
Hi Susan, thank you so much for sharing this! We’re thrilled to hear your dog is thriving on our food. It’s wonderful to know your deliveries have been consistently smooth, well‑packaged, and arriving quickly after processing, exactly the experience we work hard to provide. We truly appreciate you taking the time to leave this feedback and for trusting us with your pet’s meals.
Awesome company and products and…
Awesome company and products and outstanding customer service.👏
9 March 2026
Reply from Darwin's Natural Pet Products
Hi Shelly, thank you so much for your kind words! We’re thrilled to hear you feel so positively about our products and our customer service. Providing outstanding support and high‑quality meals is something we care deeply about, and your feedback truly means a lot to our team. We appreciate you taking the time to share your experience with us.
Darwins. The smart choice …
The food is high quality and our two cats devour it as soon as we put it down. Quality ingredients quality food outstanding products
9 March 2026
Reply from Darwin's Natural Pet Products
Hi Thomas, thank you so much for sharing this! We’re thrilled to hear your two cats are devouring their meals the moment they’re served. Knowing the quality of the ingredients shines through for them means everything to us. We truly appreciate your kind words and your trust in our products.
Our kitty loves Darwin's raw kitty food!
Darwin's raw kitty food has been great for keeping weight down - very satiating. Our kitty definitely knows what she likes. The new rabbit is her favorite, along with the beef and the chicken. She didn't care for the chicken/duck or the turkey. This is the only wet food she will eat up immediately. Customer service has been excellent all 3 times I have contacted them. Very nice and helpful - highly recommend!
2 March 2026
Reply from Darwin's Natural Pet Products
Hi Julie, thank you so much for sharing this thoughtful review! We’re delighted to hear that Darwin’s has helped keep your kitty satisfied and at a healthy weight. It’s wonderful that she knows exactly what she likes, and we love hearing that the new rabbit, along with the beef and chicken, has become her favorite. I’m especially glad to hear that each time you’ve reached out, our customer service team has been able to support you with kindness and clarity.
The transition to Darwin's has been…
The transition to Darwin's has been great and smooth, and both my cats are loving their Darwin's breakfast and dinner.
The packaged food also makes it easy for me to portion the food for each of them, and I can schedule when to thaw it in the fridge.
My cats eat the Turkey and the Chicken and they love both!
4 March 2026
Reply from Darwin's Natural Pet Products
Hi Felicia, thank you so much for sharing this! We’re thrilled to hear the transition to Darwin’s has been smooth and that both of your cats are loving their breakfast and dinner. It’s wonderful to know the packaging makes portioning and planning ahead easy; that’s exactly what we hope for.
Great Products, Great Company!
Darwin’s Customer Service Reps are so easy to work with. No matter what the needs are they are always QUICK, fast and efficient. Great company. Also the product is great for my special needs LilyMay. She is my 6 yo 65 lb blind/deaf(from birth)Pit Bull. She is low active girl and still weigh’s in just 2 1/2 pounds more than what she weighed when we adopted her at 7 mos old. She had an abusive first 6mos of life, and yet she’s the sweetest, most loving babygirl. She’s my heart!
3 February 2026
Reply from Darwin's Natural Pet Products
Hi Loni, thank you so much for sharing this heartfelt review. It means a great deal to hear how easy our customer service team has been to work with and that they’ve been able to support you quickly and efficiently whenever you’ve needed help.
Thank you for telling us about LilyMay. She sounds like such a special girl. Knowing that our food has been a good fit for her unique needs is truly meaningful to us. After such a difficult start in life, the love and stability you’ve given her shine through. We’re honored to play even a small part in her journey. Thank you again for taking the time to share your experience with us.
Two paws up!
Great Quality food with ease of receiving through autoship . Also easy to make adjustments when needed.
23 February 2026
Reply from Darwin's Natural Pet Products
Hi Christiana, thank you so much for sharing this! We’re thrilled to hear you’re enjoying the quality of the food and the ease of receiving it through autoship. It’s great to know that making adjustments when needed has been simple and smooth; that’s exactly the experience we want for our customers. We truly appreciate you taking the time to leave this feedback and for trusting us with your pet’s meals.
Great product, Great company, Great Service
A wonderful product that's good for my dogs and they love it. Excellent customer service whenever I have called to request a change to my order.
4 March 2026
Reply from Darwin's Natural Pet Products
Hi Jackye, Thank you so much for sharing this. It means a lot to hear that your dogs both love the food and are thriving on it. Knowing we’re supporting their health and happiness is exactly why we do what we do. And your kind words about our customer service truly mean the world to the team; they work hard to make every interaction easy and reassuring.
I have been a Darwin's customer for 10…
I have been a Darwin's customer for 10 years now, since our first pup was brought home, now we have two and they have been very happy and healthy. Darwin's is a well balanced for nutrition and their customer service is the best.
5 March 2026
Reply from Darwin's Natural Pet Products
Hi Barbara, Thank you so much for sharing this. Ten years is an incredible milestone, and we’re truly honored to have been part of your pups’ lives from the moment you brought your first one home. Knowing both of your dogs have stayed happy and healthy on Darwin’s means everything to us. We’re grateful for your trust in our nutrition and for your kind words about our customer service. The team will be thrilled to hear it. Thank you for being with us for the past 10 years; we appreciate you more than we can say.
I am transitioning a new puppy to…
I am transitioning a new puppy to Darwins. She loves it. I just continue to wish that Darwins would add a Loyalty Customer Discount for multiple pet families. I have three big dogs and spend over 500 a month on dog food.
9 March 2026
Reply from Darwin's Natural Pet Products
Hi Debra,
Thank you so much for sharing this. It’s wonderful to hear that your new puppy is loving her transition to Darwin’s. We’re grateful you’re trusting us with her start.
I also really appreciate you taking the time to share your feedback about loyalty discounts for multi‑pet families.
Your suggestions matter to us, so we will review your request for a loyalty program for multi-pet families.
Thank you again for being part of Darwin’s family and for caring so deeply about giving your dogs the best. We also want to thank you for being a customer of ours since 2020.
Finally found a food our dog loves
Finally found a food our dog loves! The only issue we have is the condition of the shipment. The box is very mashed up. So far the food has been in good condition
2 March 2026
Reply from Darwin's Natural Pet Products
Thank you so much for your review. We’re thrilled to hear your dog is loving the food! That’s exactly what we hope for.
I’m sorry to hear the box arrived in rough shape. I’m glad the food itself was still in good condition, but we’ll absolutely look into the packaging issue so we can prevent this going forward.
If you ever receive a box that’s damaged or if anything inside isn’t fully protected, please reach out. We’re always here to help and make it right.
Thank you again for sharing your experience with us, we truly appreciate you.
Good quality food and my cats love them
4 March 2026
Reply from Darwin's Natural Pet Products
Chia, thank you for being with us since 2022. Customers like you are the reason we do what we do, and we’re so grateful to be a small part of your cats’ lives. Thank you for sticking with us all these years; it truly means the world.
Reply from Darwin's Natural Pet Products
Hi Jane! Thank you so much for the kind words! We’re really glad to hear you’ve had a great experience with our customer service. It means a lot to our team, and we’re always here if you ever need anything.
Always wonderful
3 March 2026
Reply from Darwin's Natural Pet Products
Hi Kathy, it means so much to us that you’ve been with us since 2020. Your trust, your loyalty, and the love you’ve shown your pets through all these years are things we never take for granted. We’re incredibly grateful to be part of your journey and to support your family for so long. Thank you for being with us.
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