Easy to order Darwins and change dates when your pet food runs out. However, the site accepts only Card and GooglePay and would be great if they can also offer PayPal and Applepay. The subscription ch... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Darwin’s has helped to keep my pup healthy and happy; full of energy as well as my cats. Their representatives are informative, caring, and there to answer any of my inquiries. Deliveries are on t... See more
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I switched to raw 8 years ago. Both of my Beagles got sick on Kibble--- started making my own raw food but found it challenging to provide the cartlidge, bone marrow and organ product to supply appro... See more
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We have trusted Darwins for our Bostons for 10 years now. Deliveries are always on time and the food is of the freshest quality. We appreciate that Darwins formulates each meal with exact nutrition ou... See more
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Company details
Written by the company
Darwin's Natural Pet Products aims to help pets and their owners enjoy more years of healthy companionship by making and delivering all-natural, raw pet food.
Add more years to your pet's life and more life to their years.
Written by the company
- Thrive Longer with Darwin's
- We believe feeding a pet what they’re born to eat is the best way to help them thrive longer. That's why we provide food the way nature intended, biologically-appropriate recipes inspired by their ancestral diet, and why we're dedicated to supporting you every step of the way on your pet's health journey.
The Healthiest Thing You Can Do For Your Pet
Delivered Right To Your Door
Get free and fast shipping to most of the US on any order over 20 lbs. We cold-ship our raw meals so they're delivered to you fresh and frozen.
Contact info
350 Treck Dr., 98188, Tukwila, United States
- 877-738-6325
- customerservice@darwinspet.com
- www.darwinspet.com
Get 50% Off Your First Box
4.7
Excellent
2K reviews
Replied to 65% of negative reviews
Typically replies within 48 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
We’ve trusted Darwin with all our pets
We’ve trusted Darwin with all 6 of our dogs over the past 12 years, across every life stage, from puppies to seniors, and the results have been consistently impressive. What stands out most is how adaptable the food is to very different dogs with very different needs.
For example, we adopted a 5-year-old pit with severe allergies, his skin was red, irritated, and he was constantly uncomfortable. A vet put him on a hypoallergenic vegan diet, which never felt like a real solution for a dog like him. When we switched to Darwin, their team guided us step by step, starting with turkey and then gradually introducing other proteins.
The transformation was real. His allergies cleared, his skin healed, and now he has a shiny coat and excellent body condition. We constantly get compliments on how healthy he looks.
Across all our dogs, we’ve seen the same patterns: steady, healthy growth and energy levels, and no crazy weight gain like we experienced with even high-end commercial foods.
On top of that, their customer service is outstanding. We had a delivery hiccup once, and it was resolved quickly and professionally.
After more than a decade and six very different dogs, Darwin has proven to be one of the few products that genuinely delivers long-term results, not just promises.
31 March 2026
Reply from Darwin's Natural Pet Products
Hi,
Thank you so much for sharing this incredible review. Caring for six dogs over 12 years, from puppies to seniors. It is such a testament to your dedication, and we’re truly honored that Darwin’s has been part of their lives through every stage.
Hearing how well your dogs have done on our food means the world to us, and your story about your pit’s transformation is especially touching. We’re so glad the step‑by‑step approach helped him feel comfortable again and that you’re seeing such a difference in his skin, coat, and overall condition. That kind of progress is exactly why we do what we do.
We also appreciate your kind words about our customer service. They are committed to making things right quickly and professionally.
After more than a decade and six very different pups, your trust in us is something we don’t take lightly. Thank you for being part of Darwin’s family and for taking the time to share such a thoughtful, detailed experience.
Reply from Darwin's Natural Pet Products
Thank you so much for the great feedback! We're glad you enjoyed the quality of our food and the fast shipping. We appreciate your support.
Our labs love Darwin’s food
31 March 2026
Reply from Darwin's Natural Pet Products
Hi Manuel,
Thank you for sharing this! We’re so happy to hear your labs are loving their Darwin’s meals. Here's to many more happy, healthy bowls.
Both our pups are doing great with…
Both our pups are doing great with smooth coats, white teeth and happy!
30 March 2026
Reply from Darwin's Natural Pet Products
Hi John,
Thank you for sharing this wonderful update. We’re thrilled to hear your pups are thriving with smooth coats, bright teeth, and happy energy. That’s exactly what we love to hear.
My dogs love this food
My dogs love this food. I think that it is very healthy for them. Food is received on time, usually with at least 24 hours notice.
31 March 2026
Reply from Darwin's Natural Pet Products
Hi Catharine,
Thank you for sharing this thoughtful review. We’re so glad your dogs are loving their meals and that you feel confident in the health benefits. It’s also great to hear our delivery timing is working well for you.
Reply from Darwin's Natural Pet Products
Hi Linda,
Thank you for sharing this! We’re so happy to hear that Luna has officially approved her new food. Give her some extra love from us.
Dogs love it!
30 March 2026
Reply from Darwin's Natural Pet Products
Hi JR,
We appreciate your review. It’s wonderful to know the dogs are enjoying their food.
You all do your very best always and we…
You all do your very best always and we appreciate you! Trusted communication and a wonderful product! Thank you!
30 March 2026
Reply from Darwin's Natural Pet Products
Hi Angela,
We sincerely appreciate your feedback. It’s wonderful to hear that our communication and product quality have earned your trust. Thank you for your continued support.
My dogs love the food and they are…
My dogs love the food and they are healthy and a good weight.
30 March 2026
Reply from Darwin's Natural Pet Products
Hi Kendall,
We appreciate your feedback. It’s wonderful to know your dogs enjoy the food and are maintaining their health and ideal weight.
Everything about Darwin’s is perfect!
Packaging is the easiest that I’ve had and we have tried at least 5 brands of raw. Easy to thaw, open, and portion properly. My dogs love this food and they all look healthier with shiny coats and perfect poops!
30 March 2026
Reply from Darwin's Natural Pet Products
Hi Sara,
This is fantastic to hear. Easy prep, happy pups, shiny coats, and perfect poops, that’s the full package. Thanks for sticking with us after trying so many other brands.
The packs come well insulated and are…
The packs come well insulated and are easy to put in freezer and remove easily to get ready for the next day's feedings. My GSD girl waits eagerly for her meals, very different from her reaction to her regular food. She would look at it and leave it. She eats Darwin's within minutes and leaves not a speck! My vet recommended it for her tummy issues. Still unresolved but she LOVES Darwin's!
30 March 2026
Reply from Darwin's Natural Pet Products
Thank you so much for taking the time to share your experience! We’re thrilled to hear how much your dog enjoys his Darwin’s meals; that truly means the world to us. We also appreciate you calling out the occasional packaging issue. Your feedback helps us continue improving, and we’ll be sure to pass this along to our team. In the meantime, we’re glad the seam-side-up tip has helped when handling the patties. Thank you for trusting us with your dog’s nutrition. We’re honored to be part of his mealtime routine!
Food is great & my dog so looks forward…
Food is great & my dog so looks forward to his Darwin's dinner! Once in awhile the packaging is not secure & the pattties will "leak" if not placed seam side up. Other than that, the best food I could feed my dog!
25 March 2026
Reply from Darwin's Natural Pet Products
Hi Karen,
Thank you so much for sharing this! We’re thrilled to hear your dog looks forward to his Darwin’s dinner. We’re sorry about the occasional packaging issues you’ve run into. We appreciate you mentioning it. We’ve shared this feedback with our team so we can keep improving. Thank you again for trusting us with your dog’s nutrition. It means a lot to be part of his routine.
Our dogs thrive on Darwins food
Reliable on time delivery with a reminder about a week in advance gives you time to change or reschedule the order. Easy to make changes to subscriptions. Our dogs love the food and are remarkably healthy. Our 15 year old rat terrier mix is still able to jump with excitement at mealtime.
25 March 2026
Reply from Darwin's Natural Pet Products
Hi Gary,
Thank you so much for taking the time to share this! We’re glad to hear that the delivery reminders and subscription flexibility make things easier for you. It’s wonderful to hear how much your dogs enjoy the food, and especially heartwarming to know your 15‑year‑old rat terrier mix is still jumping with excitement at mealtime. Stories like that truly make our day. We’re grateful to be part of your dogs’ health and happiness.
Love the product
Love the product! My animals are healthy and enjoy their meals. Great customer service and enjoy the improvements to the website.
25 March 2026
Reply from Darwin's Natural Pet Products
Hi Carol,
Thank you so much for the kind words! We’re thrilled to hear your animals are healthy and enjoying their meals. We also appreciate your shoutout to our customer service team and the website updates. It’s great to know the improvements are making a difference for you. Thanks again for being part of the Darwin’s family.
THe product
THe product, the shipping, the ease of use. the dogs love meal time. one question why or how if the package is 2 pounds each does the shipping slip show the box for the total weigh less then it should? I have recieved 2 orders and both show lighter than the total for the product alone. As in it should wieght a lot more with the shipping/packaging. is the 2 pound package not 2 pounds? I have added to this review.
24 March 2026
Reply from Darwin's Natural Pet Products
Hi Terry,
We’re so glad to hear your dogs are enjoying the food. Regarding the weight listed on your invoice, it includes the dry ice and the insulation materials used for shipping.
If you have any other questions or concerns, our customer service team is happy to help at 877-738-6325 or customerservice@darwinspet.com. Thank you!
My Papillons LOVE Darwins
My Papillons have been on Darwins since their beginning! They LOVE it! They are healthy! Their teeth look good! The customer service is excellent, and their staff are quite pleasant! We've been a customer for 7 years, and will continue to order their fine products.
30 March 2026
Reply from Darwin's Natural Pet Products
Hi Nancy,
Thank you so much for sharing this! It means a lot to hear that your Papillons have been with Darwin’s from the very beginning and are still loving their meals. We’re thrilled to know they’re healthy, their teeth look great, and mealtime is something they enjoy.
We also appreciate your kind words about our customer service team. We work hard to make every interaction a positive one. Seven years is an incredible milestone, and we’re truly grateful for your continued trust in our products. Thank you for being part of Darwin’s family.
Always deliver on time and our dog loves the food
Always deliver on time. Our dog loves the food. What more could we ask?
8 February 2026
Reply from Darwin's Natural Pet Products
Hi Erika, thank you so much for sharing this! We’re thrilled to hear your deliveries have been right on time and that your pup is loving every meal. Knowing we’re making mealtime easy and enjoyable for your family truly means a lot. We appreciate you being part of our community.
Good customer service
Never had issues or they've always corrected the problem right away. Also when something does change or have updates they email me and let me know what's going on. I hope it always stays like this
12 January 2026
Unprompted review
Reply from Darwin's Natural Pet Products
Hi Henry, thank you for taking the time to share this. We’re so glad to hear you’ve had such a smooth experience, and that when something does come up, our team has been able to make it right quickly. Keeping you informed with updates and changes is incredibly important to us, and it means a lot to know that effort is felt on your end. We truly hope to continue delivering this level of care for you and your pup for a long time to come.
Pixie Bob
well I bought a Pixie Bob she's only 5months old and the breeder was already giving her your food and that"s why I ordered it. she loves it and this is my first cat with raw food. The delivery was wonderful I new when it was arriving and UPS was wonderful also.
9 March 2026
Reply from Darwin's Natural Pet Products
Hi Joan, thank you so much for sharing your experience with us! Congratulations on your new Pixie Bob kitten! We’re thrilled to hear she’s loving her meals with us as you begin your first journey into raw feeding.
I’m also glad your delivery went smoothly; it’s great to hear that everything went just as expected.
We’re grateful you chose to continue feeding her with us, and we’re excited to be part of her healthy start.
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