Massive thank you to Juliette and Charlotte at Fletton Folly for your support through our very stressful moving journey!! They really were the most empathetic and supportive duo we could have asked fo... See more
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At Countryside we pride ourselves on creating places where people love to live, with sustainable communities built to last. Whether you are looking for a suburban family home surrounded by green spaces or an apartment at the heart of the action in the city centre, we offer a wide range of new build homes to suit everyone. Customer Services contact details: https://www.countrysidehomes.com/contact-us/customer-services
United Kingdom
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Both Jake and Karen have been great throughout the process of buying our new home. They have both made the experience easy and enjoyable, and I would highly recommend seeing them if you're thinking of buying your new home!

Reply from Countryside Homes
Within 30 minutes of downloading a Countryside information brochure , Jake the Countryside Homes sales representative left me a voicemail message, offering to speak with me, if I had any follow up questions.
I subsequently contacted Jake, and arranged to meet him at the showroom the following day.
Jake was highly informative , and took time to explain different house options, the history of Sherford development and then took my friend and myself out on a guided tour of the area, and a visit to two of the different houses available.
Jake put us at ease and listened to our questions, which he then fully answered. At the end of the meeting , I felt fully informed and excited about the possibility of purchasing a house, and living at Sherford.
We felt that we had been provided with an excellent opportunity to learn and fact find, and Jake is an excellent ambassador for Countryside Homes.

Reply from Countryside Homes
The reservation process was straightforward and easy to complete

Reply from Countryside Homes

Reply from Countryside Homes
Sandra is such a wonderful rep, she is always going oiut of her way to ensure you are satisfied.

Reply from Countryside Homes
Catherine at Rivers edge Warrington has been exceptional in assisting us to reserve plot Dean111. She has been so helpful ,and very friendly. Just a lovely lady good at her job.
The most wonderful gesture from her was the ability to genuinely make me feel that she was happy for me.(not just another buyer) Just the words she used like congratulations and I know you be very happy in your retirement with your husband. She a credit to the company. So thank you Catherine.

Reply from Countryside Homes
The sales team are all very pleasant. The team member we have dealt has always been extremely helpful and knowledgeable making sure we are fully aware of everything we need to know to make informed decisions etc.

Reply from Countryside Homes
Met Charlotte at Earl’s Croft. She’s very professional and helpful!

Reply from Countryside Homes
Very helpful sales staff and willing to go above and beyond

Reply from Countryside Homes
We found Sam's Customer Care Service brilliant. He came over as helpful and friendly, being understanding of our needs. The Countryside homes at Humberston Meadows are lovely and we would consider buying one in the future if our circumstances change.

Reply from Countryside Homes
We are first time buyers, and we was really put at ease, Sam was great very calm and understanding, not one bit pushy on any part and explained everything perfectly.
Made a stressful but pleasant experience a calm and pleasant one.

Reply from Countryside Homes
The houses are of poor quality, structurally defected and made so quicker just to sell and scam the people around. We were sold the property of Belle Vue by countryside telling us resolving all issues and a warranty of 10 years, but everything stopped after 2 years, the issues reported remained unsolved. The leakage in the house is the main problem, moulds within 2 years, does it sound reasonable enough?
We’ve had a very positive experience with Countryside Homes at Tattenhoe Park.
From the initial stages through to completion, the team were professional, approachable, and supportive. Communication was clear throughout the process, and any questions we raised were responded to promptly. The sales team kept us informed at every step, which made the journey much smoother and less stressful.
The handover process is well organised, and we appreciated the time taken to explain everything clearly. Overall, the experience has been reassuring, and we’re pleased with our new home.
Thank you to the Tattenhoe Park team, Ben and Bradley for your support.
Best regards,
Satish Jonnalagadda

Reply from Countryside Homes
I had a fantastic experience with Miss Sophie from Property Sales. She helped us so much throughout the whole process and always contacted me in time, which gave me the chance to secure the last 3‑bedroom house. She spent a lot of time showing us different properties and was always patient, professional, and supportive.
I really appreciate her hard work and dedication. Highly recommended.

Reply from Countryside Homes
Starting our first home journey with countryside was a bliss. They made the process smoother and understood all our questions. Very happy that I choose them to buy my first home.

Reply from Countryside Homes

Reply from Countryside Homes
Your sales consultant Ruth is Amaaazing. Always happy to help

Reply from Countryside Homes
I went through the process with Karen Kelly at Beaulieu park and she really was amazing. Karen went through every detail of the property and allowed me to ask any questions. She has been great at keeping me up to date with what is happening and getting things moving as quickly as possible.

Reply from Countryside Homes
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