Convey Law Reviews 

8,316
TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Looking at 1,243 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently note that the staff provides exceptionally helpful, friendly, and prompt support throughout the entire property buying or selling journey. Consumers truly appreciate the clear communication, professional expertise, and reassuring guidance provided by the team from start to finish. However, some people mentioned that communication could occasionally be slow, making it difficult to reach the right person when needed. A few other people also felt that response times fell short of expectations and experienced frustrating delays during busier transaction periods. Reviewers also noted that online systems or paperwork requirements sometimes required additional follow-ups to resolve.

What people talk about most

Service

People report positive experiences with service, highlighting efficient communication, helpful staff, and... See more

Staff

Reviewers highlight positive aspects of staff, frequently describing team members as responsive, helpful, and... See more

Response time

Reviewers mention positive feedback about response time, highlighting prompt communication and regular... See more

Customer service

Clients share positive opinions on customer service, highlighting responsive and supportive agents who... See more

User experience

Customers report positive experiences with user experience, noting that the overall process was smooth and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

The service we have received from Jodie has been phenomenal. Weekly, often more, updates on every step of the way. Helping with so many queries along the journey with our sale from all parties involve... See more

Company replied

Rated 5 out of 5 stars

Convey Law have been great and we've had a pretty smooth experience, Jasmine Jones has been in contact with us often and any help we needed or questions she has replied promptly and clearly. The only... See more

Company replied

Rated 5 out of 5 stars

We instructed convey law, 6 weeks into a purchase as our old solicitor hadn’t even begun work. We were assigned Hollie, and Yanny. Every single Wednesday we were updated, emails answered promp... See more

Company replied

Rated 5 out of 5 stars

I am writing to say a huge Thank You to Maryam Begum for her incredible support during my recent property remortgage. She made the intire process smooth, clear, and stress-Free. I really appreciat... See more

Company replied


Company details

  1. Conveyancer
  2. Law Firm
  3. Legal Services

Written by the company

Convey Law is an innovative, award-winning and industry-leading specialist and nationwide conveyancing legal practice. Our philosophy is to be the very best at what we do and to exceed client expectations. We are regulated by The Council for Licensed Conveyancers and sit on the Board of Directors of the Society of Licensed Conveyancers. We have fine-tuned our revolutionary IT systems and procedures to provide the best possible conveyancing service for our clients. Every client is looked after by a dedicated, specialist Conveyancer, ensuring a personal, consistent and professional service. We look forward to working with you.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

8K reviews

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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 71% of negative reviews

Typically replies within 1 week

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4.5

All reviews

(8,316)

1,186 reviews in the last 12 months

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Rated 5 out of 5 stars

The service provided by Jordan Hartley

The service provided by Jordan Hartley, my Conveyancer...
Was excellent. We are a couple in our late 70's & early 80's. We did often feel overwhelmed by the amount of paperwork and information that came through on email, but we were able to request telephone calls from Jordan and his team to talk us through all the information and advise us. We would not hesitate in recommending him.

6 August 2026
Unprompted review
Convey Law logo

Reply from Convey Law

Thank you for your lovely feedback.

Rated 5 out of 5 stars

Our first home purchase

Our first home purchase completed a few weeks ago. From the start, Hollie and Yanny have been brilliant. Clear with communication and supportive. They truly made our experience a lot better and smoother.

Thank you too you both for your hardwork and effort during this process

17 July 2026
Unprompted review
Convey Law logo

Reply from Convey Law

Thank you for your lovely feedback.

Rated 5 out of 5 stars

Excellent service from Lewis

Excellent service from Lewis and the team at Convey Law. Seamless transaction with a secure portal for exchanging information. Thanks

3 August 2026
Unprompted review
Convey Law logo

Reply from Convey Law

Thank you for your lovely feedback.

Rated 5 out of 5 stars

Excellent service from Abbie Price…

Excellent service from Abbie Price throughout my house purchase. She was professional, thorough, and kept me updated every step of the way. Everything was explained clearly, and she made what could have been a stressful process feel straightforward. I wouldn't hesitate to recommend her to anyone buying a home. Thank you, Abbie!

8 May 2026
Convey Law logo

Reply from Convey Law

Thank you for your lovely feedback.

Rated 5 out of 5 stars

I can’t recommend Abbie Price highly…

I can’t recommend Abbie Price highly enough. She was professional, supportive, and kept me & my partner informed throughout the entire process. Her dedication and hard work made a stressful situation so much easier. Thank you, Abbie, for everything you’ve done. I truly appreciate it and would highly recommend you to anyone looking for an excellent solicitor.

5 August 2026
Unprompted review
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Reply from Convey Law

Thank you for your lovely feedback.

Rated 5 out of 5 stars

Brilliant

Abbie was my conveyancer in a very long, drawn out purchase. She kept me informed along the way and chased the other parties to try and keep things moving. It was great to have her on my side.

5 August 2026
Unprompted review
Convey Law logo

Reply from Convey Law

Thank you for your lovely feedback.

Rated 4 out of 5 stars

Easy to deal with

Easy to deal with
I'm happy with the service and their fees are reasonable.

The only reason not to give 5 stars is the fact that I had to communicate in emails as they are hard to reach by phone. Also they are a bit slow in gathering all the required paperwork.

5 August 2026
Unprompted review
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Reply from Convey Law

Thank you for your feedback. Please email us to let us know where we could have done better

Rated 1 out of 5 stars

After my experience I would NOT use…

After my experience I would NOT use this company again.
I used Convey Law to sell a vacant flat to a first time buyer, a process I was assured would take about 16 weeks. In the end it took 6 months.
Two weeks after me completing the basic sales information they had still not sent it to the buyers’ solicitors. When chased they denied that the were acting for me because the buyers’ solicitor got one digit wrong in the postcode.
Phone calls always went straight through to answerphone and I never got a response from any message left.
Replies to emails were often unhelpful and occasionally misleading. I often had to reiterate or rephrase my questions to get the information I wanted.
The final bill came to about £600 more than their estimate

31 July 2026
Unprompted review
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Reply from Convey Law

We are unable to locate your matter. Please contact us to discuss your concerns further.

Rated 5 out of 5 stars

I found convey Law a brilliant company…

I found convey Law a brilliant company to use for my remortgage,
The online portal made things so easy,
Lewis and his team were great they were very quick and efficient

4 August 2026
Unprompted review
Convey Law logo

Reply from Convey Law

Thank you for your lovely feedback.

Rated 5 out of 5 stars

Great support on our Ex-Pat Mortgage…

Great support on our Ex-Pat Mortgage application. Whilst complex the team were on hand to solve problems and very responsive. Our key contact Anthony Murphy was excellent.

31 July 2026
Unprompted review
Convey Law logo

Reply from Convey Law

Thank you for your lovely feedback.

Rated 5 out of 5 stars

We had a great experience with Abbie…

We had a great experience with Abbie throughout our first home purchase. Abbie and the team were professional, responsive, and kept us informed at every stage of the process. Any questions we had were promptly answered and we felt supported throughout what could’ve been a stressful experience.

3 August 2026
Unprompted review
Convey Law logo

Reply from Convey Law

Thank you for your lovely feedback.

Rated 5 out of 5 stars

Great service

Abbie was our conveyancer for buying and selling our property. Her communication was excellent. She always replied quickly which we appreciated during this stressful time. Grateful for her support to get us moving as quickly as possible.

27 July 2026
Unprompted review
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Reply from Convey Law

Thank you for your lovely feedback.

Rated 5 out of 5 stars

Philip Edwards has been fantastic

Philip Edwards has been fantastic, we have been kept informed through the process and very happy with their services. I will definitely be using them again.

3 August 2026
Unprompted review
Convey Law logo

Reply from Convey Law

Thank you for your lovely feedback.

Rated 5 out of 5 stars

Helen Brown and Lauren Forbes were both…

Helen Brown and Lauren Forbes were both excellent throughout the sale of my property. They kept me updated, responded promptly to any questions, and made the whole conveyancing process as smooth and stress-free as possible. I'd happily recommend Convey Law to anyone buying or selling a home. Thank you both for all your help!

3 August 2026
Unprompted review
Convey Law logo

Reply from Convey Law

Thank you for your lovely feedback.

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