Conveyancing Direct Property Lawyers Reviews 

961
TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Looking at 394 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their helpfulness, professionalism, and friendly approach, making complex processes much easier to navigate. The service provided is frequently described as excellent, with many appreciating the efficiency and smooth user experience, especially for first-time buyers. Reviewers highlight exceptional customer service, noting prompt communication, quick responses to queries, and consistent updates throughout the process. However, some people were dissatisfied with significant delays, poor communication, and a lack of action on their cases, which occasionally led to sales falling through. These customers reported issues such as ignored emails, unreturned calls, and a perception of unqualified staff, leading to frustration and increased stress.

What people talk about most

Staff

Users describe positive interactions with staff, frequently highlighting their professionalism, efficiency,... See more

Service

Customers consistently note positive experiences with service, often highlighting professionalism,... See more

Customer service

Reviewers mention positive feedback about customer service, with many praising the proactive, approachable,... See more

Response time

Reviewers highlight positive aspects of response time, with many customers praising quick and helpful replies... See more

User experience

Consumers find the user experience to be positive, with many describing the process as straightforward,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Emily Briers has been great throughout our sale and house purchase. Emily was always quick to respond, kept us updated at every stage, and managed everything brilliantly, especially as we were working... See more

Company replied

Rated 5 out of 5 stars

I am very grateful to Zara-Nicole Davies who has done a fantastic job keeping me informed on our journey, either by phone or email. I would recommend CDP Lawyers 100% easy to use process. I found all... See more

Company replied

Rated 5 out of 5 stars

Great experience working with Daniel Hendriks. We were the first time buyers so had so many basic questions but every time Daniel was available and answered our questions properly. Very professional y... See more

Rated 5 out of 5 stars

Within this company we had Tom as our solicitor for our house move. Tom was absolutely amazing, he kept us updated regularly and really helped us in the more difficult questions we received. We didn't... See more


Company details

  1. Lawyer

Information provided by various external sources

Conveyancing Direct Property Lawyers have provided expert legal services to the residential property market since 1992. Trading within a competitive volume market the firm has seen significant growth in recent years. We pride ourselves on a personal service which exploits the latest innovations in electronic communications, the firm is strongly committed to speeding up the conveyancing process through investment in technology and an extensive, customer focused staff training programme. Conveyancing Direct seek to facilitate property sales and purchases with the provision of a professional service which recognises that moving home can be a confusing and stressful event that should be as transparent and brief as possible.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

961 reviews

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1-star

No recent history of asking for reviews

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Replied to 48% of negative reviews

Typically replies within 2 weeks

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4.4

All reviews

(961)

383 reviews in the last 12 months

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Rated 5 out of 5 stars

Zara has been amazing throughout the…

Zara has been amazing throughout the process of buying my mums flat. We have had some low moments with it not completely on time but Zara and her team have made it happen and been amazing making sure it got completed without any more delays. Thank you again so much for everything you have done and getting us to completion.

15 May 2026
Unprompted review
Conveyancing Direct Property Lawyers logo

Reply from Conveyancing Direct Property Lawyers

We’ll make sure Zara sees your kind words – they’ll be delighted! Thank you for your review.

Rated 5 out of 5 stars

Excellent

We cannot recommend Ashley Maligwa enough , He has been outstanding throughout the whole process. All of our queries and issues were clearly explained and Ashley was always fast to respond.
Thankyou for you're patience, knowledge and outstanding customer service.
Gillian Wilde

15 May 2026
Unprompted review
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Reply from Conveyancing Direct Property Lawyers

Thank you for your lovely feedback! Ashley will be so pleased to hear your kind words

Rated 5 out of 5 stars

Conveyancing Direct Property Lawyers

Conveyancing Direct Property Lawyers, and in particular Emma Apandi, went above and beyond in assisting my parents with their house move. During extremely difficult personal circumstances, including a personal loss, Emma guided, reassured and proactively supported us every step of the way, ensuring all legal aspects of the move were handled accurately and in a timely manner.

We cannot thank Emma enough, as at one stage it did not look as though the transaction would go through. Emma provided sound advice and reassurance throughout, helping to ensure a successful outcome. Thank you so much!

30 April 2026
Unprompted review
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Reply from Conveyancing Direct Property Lawyers

We’re thrilled you felt well supported by Emma. Your feedback really means a lot to us.

Rated 5 out of 5 stars

Very helpful lawyer I am satisfied with…

Very helpful lawyer I am satisfied with the service. Fast reply and very polite

14 May 2026
Unprompted review
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Reply from Conveyancing Direct Property Lawyers

We really appreciate your feedback and are so pleased we could support you through your transaction.

Rated 5 out of 5 stars

A massive thank you to both Claudia and…

A massive thank you to both Claudia and Amy for supporting in my purchase and sale. Navigating difficult circumstances can be overwhelming but they both have made this so easy. Communication has been brilliant, and dealing with nice people always makes it easier. Thank you again both

14 May 2026
Unprompted review
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Reply from Conveyancing Direct Property Lawyers

Thank you for your feedback and for mentioning Claudia. We’re pleased to hear they provided such a positive experience and we’ll be sure to pass on your kind comments.

Rated 5 out of 5 stars

Quick , friendly and efficient

Quick , friendly and efficient, what more could you ask for ? Highly recommended .

13 May 2026
Unprompted review
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Reply from Conveyancing Direct Property Lawyers

Thank you for your feedback — it’s much appreciated.

Rated 5 out of 5 stars

Thank you Tom!

Our solicitor Tom has been brilliant all throughout our sale. Communication has been excellent, nothing has been too much trouble and while our sale has been rather rocky, Tom has been a source of constant reassurance and explains processes in a way that's easy to understand. Cannot thank him enough! Highly recommend and if you are lucky enough to get Tom you will definitely be in safe hands. Brilliant service!

13 May 2026
Unprompted review
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Reply from Conveyancing Direct Property Lawyers

Thank you for highlighting Tom's work. It’s always rewarding to see individual team members acknowledged for their dedication and professionalism

Rated 5 out of 5 stars

We had a great experience as first time buyers

We had a great experience with Poppy at conveyancing direct as first time buyers! Poppy and the team were extremely quick to respond to any queries, never taking longer than a day to reply. The sellers solicitors were incredibly unhelpful during the process, but Poppy was there to reassure us and help and advise us on moving the situation forward. Strongly recommend Conveyancing Direct for first time buyers!

29 April 2026
Unprompted review
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Reply from Conveyancing Direct Property Lawyers

Thank you for your feedback and for mentioning Poppy. We’re pleased to hear they provided such a positive experience and we’ll be sure to pass on your kind comments.

Rated 1 out of 5 stars

Unbelievably Slow

Conveyancing Direct were the conveyancers used by the buyers of our property. The conveyancer was Daniel. It was a cash purchase of a property with no chain. It can't get any simpler. This company took five months to complete the process. For the first two/three months they did nothing and did not respond to any queries or communication by our solicitor or estate agent. It was only after nearly 3 months when they finally responded that we realized nothing had happened. It then took a further two months from that point to complete. Partway through the process we had no confidence that this company would complete the transaction so we realisted the property. After a total of 5 months they did get over the line. Only use this company if you're in no rush whatsoever to sell your property.

8 May 2026
Unprompted review
Rated 1 out of 5 stars

We lost our Sale due to the awful…

We lost our Sale due to the awful person working on our case. Not completing work in time.
There was no communication from him and even when speaking to his manager about issues, that were the solicitors fault. We were told we would get an apology but that never came.
We changed estate agents and solicitors due to the situation we went through
Do not use. They do not communicate at key moments.

15 December 2025
Unprompted review
Rated 5 out of 5 stars

A great company who are easy to deal…

A great company who are easy to deal with and all transactions done to a high standard. Always very helpful and queries answered quickly

6 May 2026
Unprompted review
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Reply from Conveyancing Direct Property Lawyers

Thank you for your kind words! We’re delighted to hear you had a smooth experience with us.

Rated 5 out of 5 stars

Quick

Quick, easily minimal work and effort from me.

1 May 2026
Unprompted review
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Reply from Conveyancing Direct Property Lawyers

Thanks so much for your review! We’re glad you were happy with our service.

Rated 5 out of 5 stars

Fantastic experience

Fantastic experience. Jazmin made everything run smoothly.

1 May 2026
Unprompted review
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Reply from Conveyancing Direct Property Lawyers

Thank you for your feedback and for mentioning Jazmin. We’re pleased to hear they provided such a positive experience and we’ll be sure to pass on your kind comments.

Rated 5 out of 5 stars

A really lovely experience for first…

A really lovely experience for first time buyers, We had Emily Briers who was amazing throughout the whole experience and has really taken care of us from offer accepted to being given keys, would highly recommend

1 May 2026
Unprompted review
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Reply from Conveyancing Direct Property Lawyers

We’re delighted you had such a positive experience with Emily Briers. Thanks for taking the time to share your review!

Rated 5 out of 5 stars

Great communication!

Cerys was amazing with keeping us informed of the remortgage process. Communication is key and Cerys was 10/10. would recommend 100%

30 April 2026
Unprompted review
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Reply from Conveyancing Direct Property Lawyers

Thank you for your feedback and for mentioning Cerys. We’re pleased to hear they provided such a positive experience and we’ll be sure to pass on your kind comments.

Rated 5 out of 5 stars

Grateful thanks to Rachel Hazel for…

Grateful thanks to Rachel Hazel for guiding us through the house selling process - we were kept informed every step of the way - I cannot recommend her services enough and we will be return customers as soon as we find another house to purchase

30 April 2026
Unprompted review
Conveyancing Direct Property Lawyers logo

Reply from Conveyancing Direct Property Lawyers

Thank you for highlighting Rachel Hazel. It’s always rewarding to see individual team members acknowledged for their dedication and professionalism.

Rated 5 out of 5 stars

First-time buyers

As first-time buyers, we had a lot of questions and weren’t entirely sure what to expect from the process—but working with Dominique made everything so much easier.

From start to finish, she was professional, friendly, and incredibly patient. No matter how many questions we had (and there were plenty!), Dom was always available by phone or email, responding quickly and clearly every time.

Her attention to detail gave us real confidence, and she kept us updated at every stage so we always knew what was happening. We couldn’t have asked for a better experience—Dominique made what could have been a stressful process feel smooth and straightforward.

Highly recommend both Dominique and Conveyancing Direct to anyone looking for reliable, responsive, and genuinely caring service!

29 April 2026
Unprompted review
Conveyancing Direct Property Lawyers logo

Reply from Conveyancing Direct Property Lawyers

We’re delighted you had such a positive experience with Dominique. Thanks for taking the time to share your review!

Rated 5 out of 5 stars

Good service

Olivia has been very helpful guiding me through the process

29 April 2026
Unprompted review
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Reply from Conveyancing Direct Property Lawyers

Thank you for your lovely feedback! Olivia will be so pleased to hear your kind words

Rated 5 out of 5 stars

Sam Freeman has been working on mine…

Sam Freeman has been working on mine and my partners first house purchase. We are set to complete in a couple of days and that will mark 11 weeks from having the offer accepted to being handed the keys so we are very pleased. I must admit there have been times where I felt an email was due and we didnt get one BUT as someone who doesnt understand the legalities around buying a house we have had no hiccups and our journey has been smooth so I cannot complain. All in all I would recommend.

24 April 2026
Unprompted review
Conveyancing Direct Property Lawyers logo

Reply from Conveyancing Direct Property Lawyers

Thank you for your feedback and for mentioning Sam Freeman. We’re pleased to hear they provided such a positive experience and we’ll be sure to pass on your kind comments.

Rated 5 out of 5 stars

Smooth Service for a First-Time Buyer

I recently used this firm for the conveyancing of my first home and I was very happy with service I received. From start to finish, Alex Tucker was professional and efficient. As a first-time buyer, I had a lot of questions and uncertainties, but everything was explained to me clearly and patiently at every stage. The whole process felt far less stressful than I had expected, thanks to Alex's organisation and expertise. I always felt confident that my case was in safe hands. I would highly recommend their services to anyone, especially first-time buyers looking for a reliable and supportive conveyancing solicitor. Thank you again for making such an important milestone a positive experience.

13 April 2026
Unprompted review
Conveyancing Direct Property Lawyers logo

Reply from Conveyancing Direct Property Lawyers

Thank you for your lovely feedback! Alex Tucker will be so pleased to hear your kind words

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