Conveyancing Direct Property Lawyers Reviews 

960
TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Considering 380 reviews, reviewers overwhelmingly had a great experience with this company, often highlighting the exceptional staff who provided helpful and efficient service. Customers consistently praised the prompt communication and quick response times, making the entire process less stressful and easy to understand. Many people found the service to be excellent, with staff going above and beyond to keep them informed and supported through their transactions. However, some customers also noted significant issues with communication and delays, with a few experiencing a complete lack of action on their cases. These reviewers expressed dissatisfaction with slow response times, unaddressed queries, and a perceived lack of professionalism, which in some instances led to negative outcomes like collapsed sales.

What people talk about most

Staff

People report positive experiences with staff, highlighting many individuals for their helpfulness,... See more

Service

Customers consistently note positive experiences with service, often praising the professionalism,... See more

Customer service

Clients share positive opinions on customer service, frequently highlighting the helpfulness, efficiency, and... See more

Response time

Customers generally report positive experiences with response times, with many praising quick replies to... See more

User experience

Consumers find the user experience to be positive, with many describing it as easy, straightforward, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Within this company we had Tom as our solicitor for our house move. Tom was absolutely amazing, he kept us updated regularly and really helped us in the more difficult questions we received. We didn't... See more

Rated 5 out of 5 stars

Emily Briers has been great throughout our sale and house purchase. Emily was always quick to respond, kept us updated at every stage, and managed everything brilliantly, especially as we were working... See more

Company replied

Rated 5 out of 5 stars

I am very grateful to Zara-Nicole Davies who has done a fantastic job keeping me informed on our journey, either by phone or email. I would recommend CDP Lawyers 100% easy to use process. I found all... See more

Company replied

Rated 5 out of 5 stars

Having dealt with solicitors previously, both independent local ones and the remote ones like this one ...I was pleasantly surprised by the constant communication by Claudia Bediako who handled t... See more


Company details

  1. Lawyer

Information provided by various external sources

Conveyancing Direct Property Lawyers have provided expert legal services to the residential property market since 1992. Trading within a competitive volume market the firm has seen significant growth in recent years. We pride ourselves on a personal service which exploits the latest innovations in electronic communications, the firm is strongly committed to speeding up the conveyancing process through investment in technology and an extensive, customer focused staff training programme. Conveyancing Direct seek to facilitate property sales and purchases with the provision of a professional service which recognises that moving home can be a confusing and stressful event that should be as transparent and brief as possible.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

960 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 48% of negative reviews

Typically replies within 2 weeks

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4.4

All reviews

(960)

382 reviews in the last 12 months

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Rated 1 out of 5 stars

Definitely wouldn’t recommend

Unfortunately we were recommended this company by an estate agent and they’ve been next to useless. We had to chase them for any updates, they never seemed to know anything about our sale. The portal wasn’t updated as it should have been, we sent an email to ask for an update of where we were regarding the sale and we had an email back to say ‘we’ll review your file’ and that was the last we heard. We used another company called Simply Conveyancing before and their service was great.

23 May 2026
Unprompted review
Rated 4 out of 5 stars

Everything was done smoothly and with…

Everything was done smoothly and with ease. My solicitor Olivia was very responsive and helpful, was a pleasure working with her. I’d recommend others to go through conveyancing when purchasing a home.

22 May 2026
Unprompted review
Conveyancing Direct Property Lawyers logo

Reply from Conveyancing Direct Property Lawyers

Thank you for highlighting Olivia's work. It’s always rewarding to see individual team members acknowledged for their dedication and professionalism

Rated 5 out of 5 stars

Paige Daly has been an absolute star…

Paige Daly has been an absolute star through out the whole process of the sale of my property. Answers immediately and gets in touch weekly to give an update. I can highly recommend. Thank you Paige for making a stressful event go so smoothly.

22 May 2026
Unprompted review
Conveyancing Direct Property Lawyers logo

Reply from Conveyancing Direct Property Lawyers

Thank you for your lovely feedback! Paige's will be so pleased to hear your kind words

Rated 5 out of 5 stars

Great service from Lisa Hazelton

Great service from Lisa Hazelton. Communication was excellent with emails responded to promptly and on occasions when a reply was needed more urgently, Lisa was always available on the phone to assist. We had a few small delays, due to other parts of the chain, and Lisa was proactive in chasing responses when required and keeping us informed as to progress. This was very much appreciated. Highly recommended.

27 February 2026
Unprompted review
Conveyancing Direct Property Lawyers logo

Reply from Conveyancing Direct Property Lawyers

We’re delighted you had such a positive experience with Lisa's Hazelton. Thanks for taking the time to share your review!

Rated 5 out of 5 stars

Kiera McKillop @ CDPL

Kiera McKillop is the most hard-working and committed conveyancer I have ever come across. She consistently went above and beyond her role, acting outside of her own remit, to ensure her clients were taken care of. On nothing shy of an intensely stressful sale, Kiera was second to none. She is a credit to the company and all of her clients and colleagues are very lucky to have her.

21 May 2026
Unprompted review
Conveyancing Direct Property Lawyers logo

Reply from Conveyancing Direct Property Lawyers

We’re thrilled you felt well supported by Kiera McKillop. Your feedback really means a lot to us.

Rated 1 out of 5 stars

Leave well alone

Leave well alone ! ! !
Stick to “proper” solicitors, not the conveyensor type ones.

I terminated my contract with Conveyancing Direct after 3 weeks of trying to chase up why I couldn’t complete the TA6, TA 10, TA 7 forms because of lack of verification /authorisation codes for the CREDAS ap.
I had to download this to complete them.

I emailed and phoned my concerns, but either my appointed solicitor was busy, or the receptionist said she would ask him to call me back/ email me, but he hardly did.

Since transferring my business to a local firm of solicitors, the difference in communication and professionalism is light years better.

They sent me a paper pack of the above forms, and my solicitor helped me with some tricky questions via email, plus I could ring, and they’d put me straight through to talk to him as well.

I paid roughly £400 more than the quote from CD, but that was for everything, including extra leasehold costs.

Lots of these conveyancing firms will offer you cheaper deals, but if I were you, I’d stick to your local solicitors.

15 May 2026
Unprompted review
Rated 5 out of 5 stars

Christian has supported us with a sale…

Christian has supported us with a sale and purchase. He has been extremely helpful throughout and always responded promptly to calls and emails. He explained everything along the way and kept us as informed as possible. I highly recommend Christian and Conveyancing Direct Property Lawyers.

20 May 2026
Unprompted review
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Reply from Conveyancing Direct Property Lawyers

We’ll make sure Christian sees your kind words – they’ll be delighted! Thank you for your review.

Rated 5 out of 5 stars

I have used Conveyancing Direct twice…

I have used Conveyancing Direct twice now, for buying and selling my house. I have had a really good experience with them, Tom was more than happy to assist and advise me whenever I needed it. I would recommend using them.

20 May 2026
Unprompted review
Conveyancing Direct Property Lawyers logo

Reply from Conveyancing Direct Property Lawyers

We’re delighted you had such a positive experience with Tom. Thanks for taking the time to share your review!

Rated 5 out of 5 stars

Excellent Service - Thanks !!

Well first of all Emma was absolutely Superb. I really rate Conveyancing direct due to speed of actions, the need not for me to chase or wonder at what stage the process was meant that is was a stress free experience. Again a shout out to Emma, Magnificant.

1 May 2026
Unprompted review
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Reply from Conveyancing Direct Property Lawyers

We’re thrilled you felt well supported by Emma. Your feedback really means a lot to us.

Rated 5 out of 5 stars

Absolutely brilliant service

Absolutely brilliant service, we were kept up to date on everthing going on.
Olivia who we dealt with was superb; she made the usually very stressful experience - stress free and very easy to follow.
Well done and thank you so much.

20 May 2026
Unprompted review
Conveyancing Direct Property Lawyers logo

Reply from Conveyancing Direct Property Lawyers

It’s fantastic to hear Olivia provided such great service. Thanks for choosing us for your conveyancing.

Rated 5 out of 5 stars

We used this firm

We used this firm, and it was so professional, efficient & brilliant, very friendly people, Shaheen, Samantha Rabecca all worked as a Team to be part of our milestone to purchase a big beautiful family home. We are very satisfied and happy with their service. It's highly recommended, Ethel & Winston

15 May 2026
Unprompted review
Conveyancing Direct Property Lawyers logo

Reply from Conveyancing Direct Property Lawyers

We’re thrilled you felt well supported by Shaheen. Your feedback really means a lot to us.

Rated 5 out of 5 stars

This is the first time we have used…

This is the first time we have used conveyancing direct, Ellie was our property lawyer and kept us updated and informed throughout the property sale and buying process, and when we tried to call Ellie about anything, she would always get back to us even if she was busy, I will have no hesitation in recommending conveyancing direct to anyone, and if I decide to move in the future, Ellie and conveyancing direct will be the first port of call.

15 May 2026
Unprompted review
Conveyancing Direct Property Lawyers logo

Reply from Conveyancing Direct Property Lawyers

We’ll make sure Ellie sees your kind words – they’ll be delighted! Thank you for your review.

Rated 5 out of 5 stars

Caroline was fantastic throughout our…

Caroline was fantastic throughout our sale and purchase. She conducted the whole thing with professionalism and efficiency and left us feeling reassured at each step. She was also very supportive in a stressful and uncertain time, giving solid advice and listening to our concerns with such a caring nature. I would highly recommend her services and we are very grateful for her support and huge efforts in getting us into our new home! Thanks Caroline, you are a star 🌟

15 May 2026
Unprompted review
Conveyancing Direct Property Lawyers logo

Reply from Conveyancing Direct Property Lawyers

We really appreciate your feedback about Caroline. It’s great to know you felt supported throughout your move.

Rated 5 out of 5 stars

Professional

Professional. efficient, and very reliable. Well done!

21 April 2026
Unprompted review
Conveyancing Direct Property Lawyers logo

Reply from Conveyancing Direct Property Lawyers

Thank you so much for your kind words. We’re delighted to hear you had a positive experience with our team.

Rated 5 out of 5 stars

Great service

Callum was great, really prompt and good service. Thanks. Anita

29 April 2026
Unprompted review
Conveyancing Direct Property Lawyers logo

Reply from Conveyancing Direct Property Lawyers

We’re delighted you had such a positive experience with Callum. Thanks for taking the time to share your review!

Rated 5 out of 5 stars

I would like to sincerely thank Sian…

I would like to sincerely thank Sian and Kieran for all their hard work and support throughout my sale and purchase transaction.

This was not a straightforward process and involved significant pressure with Help to Buy redemption, mortgage porting, valuation expiry deadlines, chain coordination, and separation-related financial arrangements. The timelines were extremely tight, but Sian and Kieran worked hard to help get everything completed successfully.

They were both really good throughout the process, always professional, supportive, and committed to getting the transaction over the line despite the challenges involved.

I genuinely appreciate all the effort, communication, and persistence shown during such an important and stressful period of my life. Thank you again for helping make this fresh start possible.

14 May 2026
Unprompted review
Conveyancing Direct Property Lawyers logo

Reply from Conveyancing Direct Property Lawyers

We’re delighted to see Sian recognised in your review. They take great pride in supporting clients throughout the conveyancing process, and your feedback will be greatly appreciated.

Rated 5 out of 5 stars

Lisa Hazelton was super efficient and…

Lisa Hazelton was super efficient and kept us updated with all relevant information and timelines. I found Lisa to be very supportive and helpful when we required specific advice.
The experience was seamless.
Thank you Lisa.

15 May 2026
Unprompted review
Conveyancing Direct Property Lawyers logo

Reply from Conveyancing Direct Property Lawyers

Thanks so much for recognising Lisa's efforts. We’re proud to have them on our team!

Rated 5 out of 5 stars

Conveyancing (Home Sale)- We were…

Conveyancing (Home Sale)- We were supported and kept informed by Zara Nicole-Davies throughout the process. Great service, would recommend.

15 May 2026
Unprompted review
Conveyancing Direct Property Lawyers logo

Reply from Conveyancing Direct Property Lawyers

Thank you for your lovely feedback! Zara will be so pleased to hear your kind words

Rated 5 out of 5 stars

Zara has been amazing throughout the…

Zara has been amazing throughout the process of buying my mums flat. We have had some low moments with it not completely on time but Zara and her team have made it happen and been amazing making sure it got completed without any more delays. Thank you again so much for everything you have done and getting us to completion.

15 May 2026
Unprompted review
Conveyancing Direct Property Lawyers logo

Reply from Conveyancing Direct Property Lawyers

We’ll make sure Zara sees your kind words – they’ll be delighted! Thank you for your review.

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