We have always found Conister Bank to be very efficient, with courteous staff members, and, above all, very easy to deal with. As older investors we find that nothing is too much trouble for them.
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I have only had an incredible positive experience with all the team here at Conister. Andrew, Tom, Lee and team have always been incredibly helpful from day one. Things are actioned appropriat... See more
Company replied
I had a very good experience with Conister Bank when arranging my car loan. The process was quick and smooth, and everything was clearly explained. A big thank you to Andrew who was friendly, hel... See more
Company replied
Lee Gale couldn’t have been more helpful, providing a personalised package for us, bearing with is whilst we got our quotes and keeping in touch. The approval took no time at all and the money was in... See more
Company replied
Company details
Written by the company
We offer financial solutions across the Isle of Man and the UK, helping customers achieve their goals with trusted, flexible banking services. With a legacy of trust dating back to 1935, Conister Bank is proud to be an independent institution committed to personal service and long-term relationships. Our expertise covers a wide range of financial products designed to support both individuals and businesses. We provide personal and business finance, high-interest savings options, SME and corporate lending, asset finance, mortgages, bridging loans, block discounting, and secured credit facilities. At Conister Bank, we believe in more than just transactions - we believe in partnerships. Our customer-first approach means we take the time to understand your ambitions and provide the financial support that makes a real difference. Whether you’re planning for the future, growing your business, or navigating new opportunities, we’re here to help you succeed.
Contact info
United Kingdom
- www.conisterbank.co.uk
4.4
Excellent
190 reviews
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Always able to talk with a human being
Always able to talk with a human being. They are very helpful and give good service
27 May 2026
Reply from Conisterbank
We're so glad to hear our team were able to help - that’s exactly the standard we aim to deliver!
Honesty and integrity go a long way
Lee explained the product in detail, and I could not fault his honesty and integrity. He made sure that I was comfortable and in no way out of my depth. The absolute best financial experience I've ever had.
The loan was well informed, easy to navigate and the web portal was well written and easy to follow.
10 out of 10 from me.
25 May 2026
Reply from Conisterbank
We are so pleased to hear about your excellent experience with us. We truly value your kind words and will make sure that your feedback is passed on. Thank you for your wonderful review!
All the things were explained properly…
All the things were explained properly by Manager
21 May 2026
Reply from Conisterbank
We appreciate your kind words, thanks for sharing!
Be honest when applying for a loan
All the questions are easy to understand plus the website is very good and straight forward ,I’m so pleased how quickly I received a respond from my Loan application . The service of Conister Bank is excellently.
27 April 2026
Reply from Conisterbank
We're so pleased you found our process easy to understand and our website straightforward. We appreciate your kind words!
Able to speak to Someone at the…
Able to speak to Someone at the reception desk who was helpful and knowledgeable. My main Bank Lloyds do not want you in the branch and make everything as difficult as they can.
19 May 2026
Reply from Conisterbank
We're happy to hear our team was helpful and knowledgeable! We appreciate you sharing your positive experience with us.
Reply from Conisterbank
We're pleased to hear this! Thanks for choosing Conister Bank.
Not very helpful at reception
Not very helpful at reception , wanted to go through the form and the lady said it’s all ok, I wasn’t happy with her response as my investment is in the bank, left feeling a little confused as to why she didn’t want to go through the form, I said are we doing it here she said yes , took a glimpse and said it’s fine….. the next day I received a phone call from a man who asked me why I ticked the box twice.. I said I wanted to speak to someone and the lady said it’s ok.. any way the man was helpful and was apologetic towards my visit, he then went through the form…
14 May 2026
Reply from Conisterbank
Thank you for taking the time to share your experience with us.
We’re really sorry to hear that your visit left you feeling confused. That’s not the kind of experience we want anyone to have. You should feel confident and clear at every step.
It’s good to hear that the follow-up call helped and that everything was properly explained, but we appreciate that this should have been addressed there and then during your visit.
Thanks again for feeding this back to us, it really does make a difference as we continue to improve.
Easy online form to arrange finance
Easy to use online form to arrange finance. Quick response with decision. On approval eady to complete signature process
12 May 2026
Reply from Conisterbank
We're so glad to hear our online finance process was simple and efficient for you. Thank you for your positive feedback!
My application was quick and simple
11 May 2026
Reply from Conisterbank
We're very glad to hear your application was simple! Thank you for sharing this brilliant feedback with us, we appreciate it.
They never do what they have say they…
They never do what they have say they will. For example they say they will send a confirmation email. it doesn't happen. You always have to chase them up.
7 May 2026
Reply from Conisterbank
Thank you for taking the time to share this with us. This is not the experience we aim to provide, and we understand how frustrating this can be when you’re expecting an update. Your feedback has been taken seriously and shared with the relevant team, who will look into this promptly. We’re always working to deliver an efficient, consistent service, so we’ll use this as an opportunity to review how we communicate and ensure everything is as clear and timely as it should be.
Reply from Conisterbank
Thanks for your positive feedback! We're very pleased to hear this.
Very straight forward and quick
12 May 2026
Reply from Conisterbank
Brilliant, thank you for your feedback - we appreciate it.
Very pleasant people to talk to
Very pleasant people to talk to. Knowledgable and happy to help.
Online application is fast , easy and efficient to complete
11 May 2026
Reply from Conisterbank
We're so glad to hear that you found our team helpful and the online application efficient. Thanks!
Investing with Confidence in Conister.
We have always found Conister Bank to be very efficient, with courteous staff members, and, above all, very easy to deal with. As older investors we find that nothing is too much trouble for them.
6 May 2026
Reply from Conisterbank
We're so happy to hear this kind feedback about our team. It's great to know we can assist you efficiently, and we'll make sure your appreciation is passed on. Thank you!
Fast, same-day loan "Recommended"
I applied for a loan with Conisterbank last Friday and couldn't be happier with the experience.
The online application form was well laid out and straightforward to complete — no confusing questions or unnecessary steps. From submitting the application to the funds landing in my account took just a few hours, all on the same day. Fast, reliable, and no issues whatsoever.
Highly recommended.
8 May 2026
Reply from Conisterbank
This is brilliant feedback! Thank you for taking the time to share, we're really pleased you experienced a smooth onboarding process.
Reply from Conisterbank
We're happy you had a friendly, efficient experience. Thank you for your recommendation, it means a lot!
Excellent Service
Opening a bank account was a smooth process. The staff are very friendly & helpful. Customer services are easy to contact & any instruction in relation to maturing deposits are acted upon accordingly. I would highly recommend choosing this bank.
5 May 2026
Reply from Conisterbank
We appreciate your kind words regarding our customer service and how we handle maturing deposits. Thank you for recommending us!
Reply from Conisterbank
That's brilliant, thank you for sharing.
On the whole I find your communications…
On the whole I find your communications work very well. I did have a problem setting up the e-mails to get the Tax Certificates for the year, but I got there in the end.
24 April 2026
Reply from Conisterbank
Thank you for taking the time to share your feedback. We’re really pleased to hear that our communications are working well, and we’ll certainly take your comments on board as we look to keep improving the experience.
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